Just had Eon in to fit gas and electric smart meters. The engineer advised that there was a sooty residue in the gas boiler cupboard so they have capped (cut off) the gas for safety. Fortunately I have been able to book our usual gas engineer in for tomorrow to reconnect it (£60 + vat). The engineer says that 9 times out of 10 it's fine but they have to follow safety protocols. Our gas engineer is incensed and says that gas companies do this a lot for no good reason. Meanwhile we have no heating or hot water. Anyone else had this?