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Uncle with dementia in care but being neglected

37 replies

Ibloodylovetea · 08/10/2024 17:30

I have an aunt & uncle who live about 1 1/2 hours drive away from me. My own parents are (alas) no longer with us. Both aunt & uncle in their 80's - they have 2 sons who live a very long distance away (talking 4+ hours). Their DS visit about every 6v weeks as they both teachers they tend to only be able to visit around the same time. Aunt had a stroke a few months ago which has left her significantly disabled. Uncle has dementia & SS took over & put him into a care home as he'd been bed-blocking in a hospital (following a fall) for about 3 months. i visit them every other weekend. For context I'm 61 & still work full time, also have 7 <step> GCs who I need/want to spend time with as well as out DCs - both DH's and mine.

So, since going into care (2 years ago) uncle has fallen & broken his wrist, dropped a hot drink into his lap & suffered major burns &, last Sunday when I visited, I found him on his bathroom floor. I went to find someone to help to get him up, but it took a long time before the person who I spoke to could get help. I rang my cousins to express my concerns that I feel that he's being neglected, but due to the distance & their jobs they can't visit more often. Also, due to his high care needs there isn't anywhere else that can take him. When I visit I frequently find him wearing someone else's clothes that don't fit him.

I rang both cousins to say that I was concerned that their DF was being neglected & wanted to report the home to the QCC - was basically, was told to but out.

So, do I 'but out' & stop visiting? Do I report the home (am thinking that I really need to do that, despite their feelings).

Aunt is doing OK ATM, but, as I say, is significantly disabled & I take a freezer-full of home-cooked food when I visit, arrange for meals to be delivered, arrange home delivery from Tesco etc.

Opinions please.

OP posts:
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Ibloodylovetea · 10/10/2024 18:25

Thank you all for your support & excellent suggestions. Uncle in a pretty bad way as the burn was worse than the home intimated. I was able to take today off work to join DH & see him & auntie. DH & me spending the weekend down there until Sunday. Given the situation, one of my cousins and another uncle (who's a <retired> solicitor) coming down Friday to join us for a case conference.

OP posts:
ExtraOnions · 08/10/2024 22:03

In mums nursing home there was a small incident with her the other week - nothing major (no burns or anything). The Home referred themselves to safeguarding, to make sure it was properly investigated and reported.

That’s what a decent Home does

Ibloodylovetea · 08/10/2024 22:02

Pippa246 · 08/10/2024 21:55

@Ibloodylovetea Im sorry to hear this update. Obviously you can’t give someone cold tea to drink. It may be he was being helped to drink and knocked the tea/whatever over himself. Or he picked up someone else’s tea and wasn’t being close enough supervised.

Reporting to Adult SS/CQC will at best result in the home having to apply special measures. This usually means yet more paperwork which takes staff even more time away from providing care. If every substandard home/ward was closed, there’d simply be nowhere to put everyone.

You've already mentioned his needs were so great that other homes refused him and it is probably getting to the point where this one may give him notice to leave too.

I really do hate to be so depressing but unless you’ve worked in a number of these homes/wards, you cannot comprehend how utterly utterly desperate the situation is. Even the ones with “excellent” ratings I worked in were a bit shit. It’s just different levels of shittyness.

Im so sorry 💐

I've flagged this up with DH who's on his way to visit. But at the end of the day it's my cousin's decision. Many thanks for your input x

OP posts:
Ibloodylovetea · 08/10/2024 21:59

Thank you everyone for your input & helpful suggestions DH just left for a very long drive. I'm on my way to bed as I'm training a load of people tomorrow. Have left message for cousins to say no need to worry my DH will deal with with it. No surprise they not answering their phones. DH will check in with aunt in the morning. I've booked him into local Premier Inn for tomorrow night as he's got a difficult day to deal with.

OP posts:
Pippa246 · 08/10/2024 21:55

@Ibloodylovetea Im sorry to hear this update. Obviously you can’t give someone cold tea to drink. It may be he was being helped to drink and knocked the tea/whatever over himself. Or he picked up someone else’s tea and wasn’t being close enough supervised.

Reporting to Adult SS/CQC will at best result in the home having to apply special measures. This usually means yet more paperwork which takes staff even more time away from providing care. If every substandard home/ward was closed, there’d simply be nowhere to put everyone.

You've already mentioned his needs were so great that other homes refused him and it is probably getting to the point where this one may give him notice to leave too.

I really do hate to be so depressing but unless you’ve worked in a number of these homes/wards, you cannot comprehend how utterly utterly desperate the situation is. Even the ones with “excellent” ratings I worked in were a bit shit. It’s just different levels of shittyness.

Im so sorry 💐

ExtraOnions · 08/10/2024 21:52

They need reporting to the Safeguarding Team at the council.

Ibloodylovetea · 08/10/2024 21:30

PassingStranger · 08/10/2024 21:26

Crazy what if there wasn't anyone at all?
They should be keeping him safe.
Dosent make sense the care home is so far away?

You so right, but uncle & aunt in Cornwall. I was born & brought up there but had to 'emigrate' to Devon as most jobs in Cornwall are seasonal & house prices prohibitive same story for all my cousins in that they had to move elsewhere.

OP posts:
PassingStranger · 08/10/2024 21:26

Ibloodylovetea · 08/10/2024 21:10

Thank you everyone for your input. I've just taken a call from the home to say uncle has been burned again & he's in hospital with 1st degree burns & can I come down as he's very distressed - WTF?! What are they thinking of giving him hot drinks that can cause that degree of a burn?! Apparently they called cousins but didn't get an answer &v uncle in a bad way. I've called my cousin (the one with POA) to say this is the second time they've given him drinks that are so hot they cause 1st degree burns & I can't drive to the hospital in Truro tonight (which, as I live near Exeter is at least a 2 hour drive probably closer to 3 hours) I'm working tomorrow and I'm supposed to be training a load of people - I can't just drop everything for him. Cousin just saying he's teaching so can't. WELL MY JOB IS AS IMPORTANT AS HIS & IT'S HIS DF FFS!!! sorry to shout - but. DH saying he will drive down to see to it.

Crazy what if there wasn't anyone at all?
They should be keeping him safe.
Dosent make sense the care home is so far away?

Ibloodylovetea · 08/10/2024 21:12

No worries, DH on his way God bless him. 😘

OP posts:
Ibloodylovetea · 08/10/2024 21:10

Thank you everyone for your input. I've just taken a call from the home to say uncle has been burned again & he's in hospital with 1st degree burns & can I come down as he's very distressed - WTF?! What are they thinking of giving him hot drinks that can cause that degree of a burn?! Apparently they called cousins but didn't get an answer &v uncle in a bad way. I've called my cousin (the one with POA) to say this is the second time they've given him drinks that are so hot they cause 1st degree burns & I can't drive to the hospital in Truro tonight (which, as I live near Exeter is at least a 2 hour drive probably closer to 3 hours) I'm working tomorrow and I'm supposed to be training a load of people - I can't just drop everything for him. Cousin just saying he's teaching so can't. WELL MY JOB IS AS IMPORTANT AS HIS & IT'S HIS DF FFS!!! sorry to shout - but. DH saying he will drive down to see to it.

OP posts:
PassingStranger · 08/10/2024 21:06

They could be short staffed aren't most care homes?
Getting other people's clothes, I've heard that before to be honest?

Katherineryan1986 · 08/10/2024 20:53

I'm sorry but I have not read all of the replies.

In my opinion, their sons need to move their parents to care homes nearer to them so they can be more hands on. The situations they are in is not acceptable and although you are obviously a loving and caring niece, it should be their sons (our cousins ) who are responsible.
You have made it easy for your cousins=to renege on their duties

x2boys · 08/10/2024 20:41

unmemorableusername · 08/10/2024 18:38

Write to his social worker.

Get POA.

To get power of attorney the uncle would have had to agree to this before he had dementia
Op I can understand why you're concerned unfortunately many care homes are poorly staffed ,and these kind of incidents can be common and no its not good enough
I was a nurse on a dementia ward and the clothes thing happened there too
The CQC can do unarrarraged visits .

Ibloodylovetea · 08/10/2024 20:38

It's lovely to see them both when I take auntie to visit uncle - they have a kiss & a cuddle & I leave them on their own & say to take as long as they want & that I'll wait in the car. After 60-odd years of marriage, they still so much in love. 😍

OP posts:
Ibloodylovetea · 08/10/2024 20:34

Your relatives should be getting better care

I've supported my aunt to get Attendance Allowance & have arranged for carers to go in twice a day. She's an active member of her local church & gets lots of visitors. She's doing very well - especially now she doesn't have the burden of caring for uncle. I keep my concerns from her - she doesn't need the stress or worry of it all.

OP posts:
Scattery · 08/10/2024 20:32

@Pippa246

"As a sub-note - former racing driver Sir Jackie Stewart was on TV months back demanding better care for people with dementia- more needs to be done, better standards, better trained carers etc - whilst admitting he had a team of 8 full time nurses providing 24 hour care for his wife.
Advancements in treatment for cancer, cardiovascular disease and diabetes mean many people are living longer than they otherwise would have and many of them will develop dementia. It’s an issue no one really wants to tackle as it’s simply too costly."

Yes, coming here to second the above.

When my FIL had dementia, I helped look after him at home alongside my MIL. Eventually his needs got sky high and we had to employ a carer to come during the weekdays. Even then, the house smelled of shit and piss from time to time. We'd clean up as soon as it happened, but it was UTTERLY RELENTLESS and it went on long enough to nearly break us.

The UK badly needs to sort out social care but we all need to be aware of the sheer amount of work it takes to care for someone with dementia, both emotional and physical. After seeing my FIL's life continually extended by the use of antibiotics (for a chest infection and then for multiple water infections) I think we need to take a good hard look as to whether someone with advanced dementia can consent to life-extending treatment/heroics or whether there should be an automatic opt-out.

OP you are very kind to visit your uncle and help your aunt too. I suspect the "butt out" implication is because your relatives feel guilty about how much help they can feasibly provide while balancing lives of their own. Maybe they are experiencing carer burnout or need to prioritise other things and are reacting defensively. Even looking after my FIL at home there were people who told us we ought to be doing this/that/the other and had we looked at a care home? My MIL in particular found these comments hard to deal with because she took them quite personally.

ExtraOnions · 08/10/2024 20:26

Mum is in a Care Home, she’s in the EMI unit, due to her high needs (which is mostly dementia patients). She has also had a massive stroke so mostly immobile.

It does smell of Wee, I think that’s pretty parr for the course.

The staff are lovely, my mum is a nightmare, and they are great. Show real affection, and care.

She wears her own clothes, the woman who does the laundry is fastidious in this!

Food is a bit bland, it’s all cooked on site, and is perfectly ok, but we take in treats.

She’s well looked after, clean and fed, and safe. It’s not The Ritz, it’s a nursing home.

Your relatives should be getting better care

Ibloodylovetea · 08/10/2024 20:22

I helped my DM care for my DF for many years - went to their house every morning & evening to help her get him up, get him to bed & then in the night when he fell to wait for ambulance to arrive as we weren't able to lift him safely. Cousins never ever visited, but aunt & uncle were regular visitors in those days which is why I feel a need to support them-in gratitude for the way that they supported my DPs. Not only that, I love them both.

My DB was worse than useless, only visited about once every 3 months & then expected DM to buzz around looking after his needs as he said he couldn't bear to see his DF deteriorating. But that's another story.....

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JMSA · 08/10/2024 20:20

@Ibloodylovetea

Yes, it would all be left to her! I am actually furious on your behalf, OP. They should be falling over themselves to thank you.

Please look after yourself too. You are very kind but they are not your parents. My mum did all the legwork for my gran - who recently died with dementia in a care home - while her feckless brothers did nothing.

JMSA · 08/10/2024 20:17

My gran recently died in a care home. They were pretty good though. On visiting the care home initially, to assess its suitability, the manager advised my mum 'if you visit a care home and smell urine, walk straight back out'.

Ibloodylovetea · 08/10/2024 20:16

JMSA · 08/10/2024 20:14

It's a bit bloody rich that they're telling you to butt out. Are they going to miraculously step up then?

And what a shocker that it's men, leaving all the work to the woman of the family ... and a woman who's not even the child of this vulnerable couple!

Totally agree - I suspect that it they had a sister things would be different.

OP posts:
JMSA · 08/10/2024 20:14

It's a bit bloody rich that they're telling you to butt out. Are they going to miraculously step up then?

And what a shocker that it's men, leaving all the work to the woman of the family ... and a woman who's not even the child of this vulnerable couple!

sommerjade · 08/10/2024 20:09

Not all nursing homes are bad. My friend's Nan with dementia is in a Colton care home and is really happy & treated well.
But I've known a carer who worked at a different Colton care home and she said the management were awful.

So homes vary even within companies!

Sometimes the best homes are the cheap and cheerful ones too.

Mercurial123 · 08/10/2024 19:56

It doesn't sound great. My dad has advanced dementia and is in a nursing home. It's clean, doesn't smell and the staff are brilliant. They really look after him. He's not had a major fall there yet, but he had them frequently when he was living at home.

Pippa246 · 08/10/2024 19:46

Ibloodylovetea · 08/10/2024 18:01

Thank you for your input. Uncle didn't need a hoist, just would have been unsafe I would have helped (& offered). My concern when he fell was that I got the person in charge, she pressed buzzers, no response, then she asked a couple of care assistants who were chatting in the corridor to help - they said that they were going off shift shortly & couldn't. There are ignored buzzers going all the time. I've spent hours sewing name tapes into his clothes so no excuses there. I've also been there at meal times & witnessed the poor quality of food they're being given. If it was my father I'd remove him, but then - where to if care needs so high & so few places to put them? I live in the South West with a high number of elderly people & the young people (potential carers) can't afford to live down here.

The whole place stinks of wee & is a maze of corridors with nothing to help the residents find their way around. I have a degree in in health & social care & it shocks me.

Uncle tells me that he's often fallen & been ignored. But then he has dementia & tells me about how they all went out in taxis on a visit which, when I check, I find is not true.

Thank you for the advice about about reporting them to Adult Social Care. I will do that, but suspect that, given the lack of adult social care facilities in Cornwall, they will ignore it.

Dear God I hope that I don't get dementia 😩

I’m afraid this is all completely normal for “care” homes and will likely only get worse. The standards of care are appalling but the reality is also that you just cannot provide the level of care some people with dementia require without having at least one carer for every two residents which will never happen.

Add in that people who get rejected from night fill at Tesco will breeze into a position of “carer”, get maybe two days face to face training with the rest online modules for which the assessments are ridiculously easy. The homes just don’t care.

NHS long term dementia wards are even worse as they take the patients the care homes won’t - those who scream continuously, headbang the walls, eat their own faeces. I’ve worked in both private and NHS older adult care and it is really grim.

It’s one of the reasons I’m really pro assisted dying. Even though people with dementia are largely excluded from existing assisted dying programs (such as those in Australia), I believe there is scope to have them included.

As a sub-note - former racing driver Sir Jackie Stewart was on TV months back demanding better care for people with dementia- more needs to be done, better standards, better trained carers etc - whilst admitting he had a team of 8 full time nurses providing 24 hour care for his wife.

Advancements in treatment for cancer, cardiovascular disease and diabetes mean many people are living longer than they otherwise would have and many of them will develop dementia. It’s an issue no one really wants to tackle as it’s simply too costly.