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Not allowing heavily pregnant woman to use a loo

665 replies

pelvicfloorisnomore · 08/10/2024 10:38

I’m imminently due my third baby and have a massive bump. Popped to the local coop post school run and as I was checking out was desperate for the loo. My pelvic floor is pretty shot from previous 2 kids, the baby had dropped during the school run walk so I was feeling like I could not wait. The store was empty bar a couple of pensioners. I asked if I could use the staff loo as desperate, there are no other loos nearby and I was unlikely to make it the half a mile home in time. The member of staff said no against policy and I soiled myself before I even made it the front door of the shop. Completely humiliating and had to walk home like that and could have been avoided if a little kindness shown.

AIBU to expect some flexibility in branch policy to accommodate for those in need? It hardly fits with the coop key value of caring for others.

OP posts:
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Monday55 · 08/10/2024 17:23

If it's an insurance issue, can't they create waver cards that a customer can sign to say "if i get injured, I take full responsibility etc etc,"

lazyarse123 · 08/10/2024 17:20

Well I just retired from coop and we always let pregnant ladies and kids use the loo. We go with them even though they can't access the money or anything valuable. We leave that up the fucking shoplifters and their bags for life.

ForeveraBluebird · 08/10/2024 17:17

Sorry this happened Op, wishing you all the best when your new baby arrives. Don’t be too embarrassed to call back to the Co op , accidents happen.

wombat15 · 08/10/2024 17:12

marcopront · 08/10/2024 16:51

@wombat15
*
Have you worked for the Co - op in a managerial role in the last few months?*

No but I'm not claiming to know what their policies are.
Unlike you.

I haven't claimed to know what all the coop policies are though. I am talking about insurance not policies.

TwattyMcFuckFace · 08/10/2024 17:10

Too many druggies hanging around outside my local Co-Op.

No way could they allow anyone claiming they were desperate for the toilet, to disappear out the back with a staff member.

Plus, most of the shops I've worked in keep the safe out the back.

HaveToSaySomethingHere · 08/10/2024 17:09

YANBU. Whatever the rationale, it's a sad day.

IcedPurple · 08/10/2024 17:07

MikeRafone · 08/10/2024 16:53

We should have more public toilets

this

and can someone show me where the insurance states that customers needing the loo are not allowed to use it? Where is it in the policy?

Surely its more effort to clear up urine from the shop floor

I don't think it's a straight choice between letting customers use the toilet or having them piss on the shop floor.

But as has been said numerous times, letting customers use staff toilets, as well as likely violating insurance policies, involves having a staff member escort them to the toilet and be absent from their work for however long it takes them to complete their business and then clean up after them. That could be a considerable burden on a small business.

Lovelylilylane · 08/10/2024 17:07

pelvicfloorisnomore · 08/10/2024 10:47

How could I plan better?

I live in a small town. I went to the loo immediately before the school run. I don’t have access to a car during the week as my husband uses it to commute to work so my only means od transport is to walk the kids to school and was just picking up some milk before returning home. There are no public loos. The staff in that coop see me several mornings a week picking up staples. I don’t normally need the loo on the school run but the baby dropped.

Judging by the comments here, who really believe what they're saying, the loss of humanity, commonsense and compassion is just mind-boggling.

MikeRafone · 08/10/2024 17:05

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

exactly, this is now again the world we live in, much like dickens England were the poor were feckless and woman just don't matter - don't show any compassion or else they might want more

ffs the lack of compassion for other woman is awful, and it is a female issue. But of course because its a female issue town planners, insurance don't give a flying fig

Goody2ShoesAndTheFilthyBeast · 08/10/2024 17:05

no it's not entitled but it's also understandable that someone might not want to lose their job over breaking policy. Human kindness won't pay your bills and feed your kids. Some employers are bloody awful and supermarkets are among the worst.

what we need are public toilets everywhere. there used to be loads but people were so revolting in them that now we've lost them.

LikeWhoUsesTypewritersAnyway · 08/10/2024 17:04

ilovesooty · 08/10/2024 17:00

Well not everyone can afford to take the potential loss of their job so lightly.

This! ^ What an utterly ludicrous comment @nappyvalley1992 ! As if everyone can afford to jack their job in based on their 'principals!' Hmm Principals don't pay the bloody rent/mortgage and bills!

someonethatyoulovetoomuch · 08/10/2024 17:02

I think you’re getting an unfairly hard time OP, what a horrible situation to be in & asking to use the toilet so you don’t wet yourself is not entitled. FWIW I also live in a small rural town with a coop, I’ve asked to use their toilet when I was heavily pregnant and was allowed to. So there might be a policy in place, I don’t know, but human kindness and a bit of sensible decision making is still possible despite what a policy says.

ilovesooty · 08/10/2024 17:00

nappyvalley1992 · 08/10/2024 16:45

"When I worked retail, I wasn't not allowed to "bend the rules", ever. I would have lost my job if found out. Sorry, but that's not a chance I was going to take, nor is it something I would expect from a shop staff as a customer"

To be honest I would be happy losing that job on principle if they had that attitude.

Well not everyone can afford to take the potential loss of their job so lightly.

Pipsquiggle · 08/10/2024 16:59

Sixteenandfourteen789 · 08/10/2024 11:26

For everyone saying “oh this isn’t the store’s fault, they have to abide by policy”

Well maybe the policy needs to be changed to incorporate a bit of civility in to our daily lives?

Why is consumerism the only factor that seems to matter nowadays?
Why isn’t human dignity equally as important?

Don’t tell me that supermarkets don’t have the money! They are making a fortune from us.

Maybe supermarkets over a certain size should be obliged by law to have a public, clean, lavatory? They have fleeced enough farmers and made enough profits to be able to afford it. And they should install a Madame Pipi like in France to keep them in order!

I am very sorry that this happened to you op.

If men had to endure pregnancy and do the lion’s share of parenting little kids, and looking after elderly parents, there would be a public loo at every corner!

Honestly, the older I get, the more angry so feel about this sort of thing and the more I feel that this is a feminist issue. and what damage has been done to our society by prioritising the car and the consumer above the youngest and eldest members of our society and pregnant women!

@pelvicfloorisnomore I am really sorry that this happened to you, unfortunately I know that customers are not allowed 'back of house' under any circumstances. I have worked in many retailers across the years and this is a consistent rule across the industry.
I have even heard of women going into labour and giving birth in an aisle rather than taking the lady back of house - obviously, extremely isolated incidents and there's probably more room in an aisle than in the back rooms

@Sixteenandfourteen789 most convenience shops are around 3000 sq ft, which are the majority of co-ops, putting in toilets with such small footprints are just simply not viable as you would not get a return on this space making the shop unprofitable. Toilets are frequently put in bigger formats where there are cafes and much bigger floorplans so you can distribute the cost of the facility over a higher turnover space.
FYI, co-ops (and Waitrose) are consistently cited as the best retailers in terms of working with suppliers / farmers and paying them.

ahemfem · 08/10/2024 16:58

It's not co-op or any other company's fault there are no public toilets.

ChungKing · 08/10/2024 16:58

MikeRafone · 08/10/2024 16:53

We should have more public toilets

this

and can someone show me where the insurance states that customers needing the loo are not allowed to use it? Where is it in the policy?

Surely its more effort to clear up urine from the shop floor

It’s not about effort, it’s about safety and security. Only certain people allowed on certain areas etc.

ChungKing · 08/10/2024 16:58

Look up the urinary leash. But yes, more toilets for all!

bilendemas · 08/10/2024 16:56

Women need more public toilets.

Keeping them clean and safe is a nightmare. So we need concerted political effort to solve this problem not just as an acceptable that that's life.

If society cared more about women then this problem would be on the agenda in a much bigger way.

MartinCrieffsLemon · 08/10/2024 16:55

It's also not a "feminist" issue that there aren't enough public toilets.

Whilst pregnancy and periods are a "female" issue, incontinence/Crohns etc is universal and prostrate issues are a "male" issue which can require the toilet more often

MikeRafone · 08/10/2024 16:53

We should have more public toilets

this

and can someone show me where the insurance states that customers needing the loo are not allowed to use it? Where is it in the policy?

Surely its more effort to clear up urine from the shop floor

MartinCrieffsLemon · 08/10/2024 16:53

ChungKing · 08/10/2024 16:05

All insurance policies are different, but it really isn't unusual for them to cover certain areas for the public and certain areas staff only. It really isn't. Who knows what kind of policy this particular Co-Op has.

Exactly

Even within the workplace, staff aren't all allowed everywhere in some places

If they haven't had sufficient training or aren't wearing the prescribed safety ware or have had an incident in the past which caused an issue there then they won't be allowed in under the fact insurance will pull them up if there's an issue

Reugny · 08/10/2024 16:52

YYURYYUCICYYUR4ME · 08/10/2024 16:48

We've gone backwards and are very close to there being another urinary leash imposed on women, particularly in situations such as that encountered by the originator of this post. The real issue is the lack of public toilets, something that impacts more on women but something we should all be concerned about. Security, insurance and accountability means that just because there may be a toilet close by, doesn't mean it is for the public to use and sadly too many facilites get abused, or the staff would have to clean them up, so understandable they are not for the general publics use. There used to be a great many more public toilets and, I'd argue, that too many councils rely on someone other than themselves providing facilities. Yes, I know money is tight, but surely toilets are an essential in our society, aren't they?

Are we rolling backwards?
https://www.historic-uk.com/CultureUK/History-of-Womens-Public-Toilets-in-Britain/

You are nearly 2 decades to late with your campaign.

marcopront · 08/10/2024 16:51

@wombat15
*
Have you worked for the Co - op in a managerial role in the last few months?*

No but I'm not claiming to know what their policies are.
Unlike you.

YYURYYUCICYYUR4ME · 08/10/2024 16:48

We've gone backwards and are very close to there being another urinary leash imposed on women, particularly in situations such as that encountered by the originator of this post. The real issue is the lack of public toilets, something that impacts more on women but something we should all be concerned about. Security, insurance and accountability means that just because there may be a toilet close by, doesn't mean it is for the public to use and sadly too many facilites get abused, or the staff would have to clean them up, so understandable they are not for the general publics use. There used to be a great many more public toilets and, I'd argue, that too many councils rely on someone other than themselves providing facilities. Yes, I know money is tight, but surely toilets are an essential in our society, aren't they?

Are we rolling backwards?
https://www.historic-uk.com/CultureUK/History-of-Womens-Public-Toilets-in-Britain/

The History of Women's Public Toilets in Britain - Historic UK

In Victorian Britain, most public toilets were designed for men and there were very few women's toilets available. Therefore women could never travel far, only to family and friends. This restriction of women's movements is often referred to as the ‘ur...

https://www.historic-uk.com/CultureUK/History-of-Womens-Public-Toilets-in-Britain

Fluufer · 08/10/2024 16:46

nappyvalley1992 · 08/10/2024 16:45

"When I worked retail, I wasn't not allowed to "bend the rules", ever. I would have lost my job if found out. Sorry, but that's not a chance I was going to take, nor is it something I would expect from a shop staff as a customer"

To be honest I would be happy losing that job on principle if they had that attitude.

Well good for you. Presumably you don't have bills to pay and children to feed.

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