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What's going on with vinted?

89 replies

Itsaboutvinted · 04/10/2024 21:24

Hi

Is anyone else having issues with Evri not appearing as an option for their buyers? It's definitely enabled in settings.

And also with royal mail being automatically enabled where you can't do anything about it?

OP posts:
Itsaboutvinted · 05/10/2024 11:20

Also, what is a small a small parcel via evri etc, will not be a small parcel on RM so I had to increase size of all parcels.

Annoyed by what happened with the last thing I sold and the fact I'll have to cover the difference myself again, I just deleted everything and I'm not longer selling on vinted.

OP posts:
NoOneKnowsWhoYouAre · 05/10/2024 11:19

The Vinted guide says if selling by RM to size up. It also says you can't turn it off which seems ridiculous if the sizes aren't compatible

What's going on with vinted?
Itsaboutvinted · 05/10/2024 11:11

Sold something which I had set as a LARGE parcel and vinted changed them for a small parcel via RM.

Amazing, I'll be paying the difference myself again. Vinted are absolutely idiots. I contacted them about similar before and the were like 'ask the buyer to transfer you the difference via bank transfer'. Why should I when they're the ones unable to sort their system?

OP posts:
ShellFace · 05/10/2024 10:15

Hopefully everyone on here is also reporting to Vinted? Go into your Profile/ scroll down to the bottom- Send Feedback.

I turned Royal Mail off within 3 weeks of starting to sell on Vinted. ( It only seemed to be buyers in Northern Ireland or the Channel Islands that used it.)
Thank goodness I paid the extra to get tracking because buyers just weren't acknowledging receipt of their parcels. I had to message them and say I can see from the tracking that you received your items 10 days ago- please can you Accept on Vinted so that I can get paid.
i just decided to turn the option off to see if it hampered sales.... it didn't. Now it's been switched on without my knowledge and against my will. I might put a note on my Profile - it's visible to buyers if they look, but they probably won't see it anyway- saying I don't actually send by RM.

Disappearedwife · 05/10/2024 09:57

Ffs sake I don’t want to do Royal Mail.

Happy with all other options. I just checked my settings and they’ve forced me to have Royal Mail

Itsaboutvinted · 05/10/2024 09:47

EasterIssland · 05/10/2024 09:18

I’m waiting for my latest payments to come through and then I’ll do the same. I don’t want to use Royal Mail

Your payments will still come through if you use holiday mode though

OP posts:
Itsaboutvinted · 05/10/2024 09:47

Swashbuckled · 05/10/2024 09:24

I've contacted them through the app. Maybe they'll do something they're inundated...

I think lots of people have done that so whoever hears back from them first, please report here 😊

OP posts:
Swashbuckled · 05/10/2024 09:24

I've contacted them through the app. Maybe they'll do something they're inundated...

Itsaboutvinted · 05/10/2024 09:22

Swashbuckled · 05/10/2024 09:15

RM has been turned off for me too, and I can't turn it off.

Has anyone found a way to fix this?

I'm worried they'll just keep RM as a compulsory option. It's probably a permanent change rather than an error 😕

OP posts:
EasterIssland · 05/10/2024 09:18

TellingBone · 05/10/2024 09:15

I've put myself in holiday mode until they sort this.

Oddly, it's not turned on for everyone. Just did a couple of dummy 'buys' on random items and Royal Mail didn't come up among either of their delivery options.

I’m waiting for my latest payments to come through and then I’ll do the same. I don’t want to use Royal Mail

Swashbuckled · 05/10/2024 09:15

RM has been turned off for me too, and I can't turn it off.

Has anyone found a way to fix this?

TellingBone · 05/10/2024 09:15

I've put myself in holiday mode until they sort this.

Oddly, it's not turned on for everyone. Just did a couple of dummy 'buys' on random items and Royal Mail didn't come up among either of their delivery options.

MyFuckRationsAreDepleated · 05/10/2024 09:13

Royal Mail option has been reactivated for me and can’t turn it off. I never use RM as it isn’t convenient. Will put me off selling…

What's going on with vinted?
bestbefore · 05/10/2024 09:12

It's very odd, but in the last I have had RM labels from buyers which I've been able to drop off at in post lockers. (I print at home)
But also recently some evri parcels which I've always been able to drop at in post haven't been accepted there! I prefer to use the lockers

Itsaboutvinted · 05/10/2024 09:10

LuLuRN · 04/10/2024 22:37

I'm bloody raging with not being able to turn Royal Mail option off, uploaded loads of stuff tonight & folk have chose Royal Mail option, this is a massive hassle for me.
Don't have a printer so even more annoying.

Just to say, I've written buyers details by hand before when using RM.

OP posts:
EasterIssland · 05/10/2024 09:10

beeloubee · 05/10/2024 08:37

I love using royal mail. I used to work as a postie it was a great job, great company.

They pick up your parcel from your house for free and even bring a label if you want them to. Great option for me now I'm disabled.

This is good. I just don’t like that I’ve to pay for the postage myself and then claim it. I much prefer the buyer paying for the postage at the time of the purchase

Itsaboutvinted · 05/10/2024 09:07

Turtleoo · 05/10/2024 08:20

I saw on a Facebook post that Vinted have stopped working with Evri. So might not be an option going forwards

Whaaaat..... Noooo!

OP posts:
Itsaboutvinted · 05/10/2024 09:07

YouCantBeSadHoldingACupcake · 04/10/2024 22:02

Royal Mail will collect from you for free if you can't get to a post office. They will even bring the label

Thanks. I'll look into it but I'm not home all the time so could be an issue.

Also, a small parcel in royal mail always costs more to post than what vinted charges buyers for a small parcel so whenever I had to use it, I paid the difference myself.

A few posts offices in our town got shut so I'm not keen in standing in a massive queue with a toddler I'm collecting from nursery after work (the post office is sort off on our way home and there's always a big queue with the other ones getting shut).

OP posts:
beeloubee · 05/10/2024 08:37

I love using royal mail. I used to work as a postie it was a great job, great company.

They pick up your parcel from your house for free and even bring a label if you want them to. Great option for me now I'm disabled.

Turtleoo · 05/10/2024 08:20

I saw on a Facebook post that Vinted have stopped working with Evri. So might not be an option going forwards

needahandholdpls · 05/10/2024 07:28

@QueenofFox if it helps. When I use Royal Mail to collect, the postie brings a label. I write the addresses on the parcels and leave them on my doorstep and they collect, pop the stickers on and go without needing me there.

QueenofFox · 05/10/2024 07:23

I've just checked and this has happened to me. There was an issue with EVRI integrated labels not working so things couldn't be posted earlier on in the week.

the problem with RM is you do need a printer unless you can stay in all day, my job involves meetings all over and then unless the person "completes" the order you need to wait for 3/4 weeks for the money, much longer than the others where they can see digitally it's been delivered. So annoying we can't turn it off!

Spottydotty268 · 05/10/2024 07:06

Just checked and my Royal Mail option has been turned on too! Won’t let me turn it off and I’ve logged in and out 🤦🏼‍♀️ I’ve had loads of problems with the RM free collections before so do not want them to collect!

Gigihadid · 05/10/2024 06:47

RachPelders · 04/10/2024 23:03

I've had horrendous problems with Evri in the past few days. I've been to 5 different shops to post something and ALL of them have said their machine is out of order. Never had that before.

Has anyone else had trouble in posting Evri items? Might they have turned it off for buyers due to IT issues or something?

Had the same issue last week. In a large city, tried a couple of shops then a couple more in nearby town. Then one refused because he ran out of blue slips. I’ve always found Evri really good but there’s something going on with them at the moment for sure.

stopringingme · 05/10/2024 06:35

EasterIssland · 04/10/2024 22:09

Thanks for the reminder. Do you have to pay in advance as well for the postage ?

@EasterIssland

With RM, you do have to pay in advance, and you are reimbursed when the sale completes.