Page 2 | What's going on with vinted?

EasterIssland · 06/10/2024 12:25

Itsaboutvinted · 06/10/2024 12:23

I've officially had enough of vinted 🙈 bought something for DC and it came with a massive rip in it. Described as 'very good' and no mention of this rip in the description.
Sending it back would be as much as the item itself as the buyer has to pay for postage even if it's seller's fault.

Not really, tho it’s up to the seller. I sold something a few weeks ago the buyer said the size wasn’t the right one. I decided to pay for the postage despite I could have said not my problem as the put the size of the label.

if it’s broken then you should be refunded regardless

Original poster

Itsaboutvinted · 06/10/2024 12:23

I've officially had enough of vinted 🙈 bought something for DC and it came with a massive rip in it. Described as 'very good' and no mention of this rip in the description.
Sending it back would be as much as the item itself as the buyer has to pay for postage even if it's seller's fault.

OP posts:

phoenixrosehere · 05/10/2024 13:26

No.

Buyers are usually Evri, Yodel, or InPost for me so far.

Original poster

Itsaboutvinted · 05/10/2024 13:22

It's good that some people can still see Evri as an option. Like I said, none of my items could be sold through Evri. Just deleted them all.

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forevercurious · 05/10/2024 13:19

I have the same issue and have reported this as feedback. Will also be adding it to my item descriptions going forward, although I probably should change the descriptions for the items already on there!

EverybodyWantsTo · 05/10/2024 13:09

There's no in post near me so evri was the only viable option for me.

EverybodyWantsTo · 05/10/2024 13:08

Itsaboutvinted · 05/10/2024 11:47

But how on Earth did they think it's okay to enforce this onto people?

And with no warning! I would never have known without this thread. I've gone on holiday mode and that'll be the end of me selling on vinted. Maybe good timing that eBay have got rid of their fees?

Original poster

Itsaboutvinted · 05/10/2024 12:57

EasterIssland · 05/10/2024 11:49

This is only if they select collection. If they select delivery at their house then you’ve to print the label

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Sellers can only enable 'in post locked delivery' and this won't happen.
In post home delivery is a separate option 😊

OP posts:

Howdoidoit100 · 05/10/2024 12:23

Eugh. Mine is on too. I always lose money on royal mail as the parcel always weighs more than vinted charges.

Original poster

Itsaboutvinted · 05/10/2024 12:18

stopringingme · 05/10/2024 12:09

Not all couriers are available in all areas, so they will not be visible to some buyers.

Royal mail is able to be used by almost everyone to send and receive, so this is probably vinteds thinking.

Also, not all couriers carry all items - you would not be due compensation if something was broken, the seller is meant to read each carrier T&Cs with vinted to check, so that can be another reason some items don't have a courier option available.

Vinted do not allow you to disable some options as they say you need to have one courier option always available to buyers.

There is a feedback form if you click on profile and scroll to the bottom to fill in.

You could try legal @ vinted . co. uk (no spaces)

This will probably be another trial of something they never tell anyone it is happening and will probably disappear as quickly as it appeared.

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With all due respect, I've been using vinted for quite a while so I am more than aware of things written in your message.

Do appreciate it's taken you a while to type it up though.

OP posts:

stopringingme · 05/10/2024 12:09

Itsaboutvinted · 04/10/2024 21:24

Hi

Is anyone else having issues with Evri not appearing as an option for their buyers? It's definitely enabled in settings.

And also with royal mail being automatically enabled where you can't do anything about it?

Not all couriers are available in all areas, so they will not be visible to some buyers.

Royal mail is able to be used by almost everyone to send and receive, so this is probably vinteds thinking.

Also, not all couriers carry all items - you would not be due compensation if something was broken, the seller is meant to read each carrier T&Cs with vinted to check, so that can be another reason some items don't have a courier option available.

Vinted do not allow you to disable some options as they say you need to have one courier option always available to buyers.

There is a feedback form if you click on profile and scroll to the bottom to fill in.

You could try legal @ vinted . co. uk (no spaces)

This will probably be another trial of something they never tell anyone it is happening and will probably disappear as quickly as it appeared.

OrigamiOwls · 05/10/2024 12:04

I've just checked mine and RM is now compulsory. I've switched on holiday mode and raised a issue with Vinted. Got an automatic message saying they have a large volume of queries at this time and they will get back to me, clearly they are inundated this morning 😂

TwistedWonder · 05/10/2024 11:50

Thank you for this thread. I’ve just checked mine as refuse to use RM due to previous issues and mine is now there and unable to switch off.

Ive added a comment to my items saying please don’t choose RM and I’ve messaged Vinted saying I want it turned off

If anyone chooses the RM option I’ll have to cancel the sale so it’s wasting both buyer and sellers time.

EasterIssland · 05/10/2024 11:49

Itsaboutvinted · 05/10/2024 11:45

No printer needed with in post. You scan a QR code, leave the parcel in and courier will label your parcel when they pick it up.

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This is only if they select collection. If they select delivery at their house then you’ve to print the label

Original poster

Itsaboutvinted · 05/10/2024 11:47

But how on Earth did they think it's okay to enforce this onto people?

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Original poster

Itsaboutvinted · 05/10/2024 11:45

Crunchymum · 05/10/2024 11:35

The RM option seems to be a different "shade" of green to the options I've actually selected.

Not sure what that means?

I'm another one who can't / won't use RM.

Also just wanted to check with the inpost options? Do I need to print anything or is it all fine by QR code?

No printer needed with in post. You scan a QR code, leave the parcel in and courier will label your parcel when they pick it up.

OP posts:

EasterIssland · 05/10/2024 11:38

Crunchymum · 05/10/2024 11:35

The RM option seems to be a different "shade" of green to the options I've actually selected.

Not sure what that means?

I'm another one who can't / won't use RM.

Also just wanted to check with the inpost options? Do I need to print anything or is it all fine by QR code?

It means That you can’t unselect it

Crunchymum · 05/10/2024 11:35

The RM option seems to be a different "shade" of green to the options I've actually selected.

Not sure what that means?

I'm another one who can't / won't use RM.

Also just wanted to check with the inpost options? Do I need to print anything or is it all fine by QR code?

Idontevenknowmyname · 05/10/2024 11:29

Thanks op, appreciate the heads up. Mine has also been activated with no option to turn off. I cannot use RM and find the system for that service completely impractical. I am selling my kids old clothes, not making big bucks!
I have put it in holiday mode for now and will send stroppy feedback.
This happened before in the summer when they activated all the postage options. I think they backtracked after a week or so?
Maybe if I get a chance later I will go through and add a sentence about not using RM as I cannot post and will cancel the order to each listing.
Why break something that actually worked?! Do they want to send more business to eBay now they’ve changed their fees?

Misfitkickedoutonthestreet · 05/10/2024 11:29

It says at the bottom of the postage options page now that ‘some settings cannot be turned off’ - Wtaf!!! I HATE using Royal Mail. It’s not worth my time to go to the Post Office and the collection doesn’t work for me either, and I don’t have a printer. I have only used Inpost lockers as they’re brilliant for me and so quick.
so stupid. I’ve given feedback and I won’t sell any more til it’s sorted as I just can’t be arsed with the hassle. What a shame.

Rocketpants50 · 05/10/2024 11:28

Raveonette · 05/10/2024 06:00

I've done loads of buying and selling the last few days and nearly everything has gone through as Evri.

I'm having a different problem though- most of the text has changed to French (it says English in my language settings).

Mine always swaps between French and English, have tried to work out why but can't- I do know what 'ask seller' and 'buy now' is in French! Funnily enough when I was on holiday in France it was in english!

EasterIssland · 05/10/2024 11:26

Precipice · 05/10/2024 11:23

Don't put it in your profile, as most won't check there. Put it in the item description for every item. People will read it there.

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I was thinking about doing this.

Precipice · 05/10/2024 11:23

ShellFace · 05/10/2024 10:15

Hopefully everyone on here is also reporting to Vinted? Go into your Profile/ scroll down to the bottom- Send Feedback.

I turned Royal Mail off within 3 weeks of starting to sell on Vinted. ( It only seemed to be buyers in Northern Ireland or the Channel Islands that used it.)
Thank goodness I paid the extra to get tracking because buyers just weren't acknowledging receipt of their parcels. I had to message them and say I can see from the tracking that you received your items 10 days ago- please can you Accept on Vinted so that I can get paid.
i just decided to turn the option off to see if it hampered sales.... it didn't. Now it's been switched on without my knowledge and against my will. I might put a note on my Profile - it's visible to buyers if they look, but they probably won't see it anyway- saying I don't actually send by RM.

Don't put it in your profile, as most won't check there. Put it in the item description for every item. People will read it there.

Original poster

Itsaboutvinted · 05/10/2024 11:22

Itsaboutvinted · 05/10/2024 11:21

But I had it set as large!
And they only charged the buyer £3.68 for postage when in reality this means I'll have to pay £2 out of pocket.

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Even a small second class parcel costs more than £3.68.

OP posts:

Original poster

Itsaboutvinted · 05/10/2024 11:21

NoOneKnowsWhoYouAre · 05/10/2024 11:19

The Vinted guide says if selling by RM to size up. It also says you can't turn it off which seems ridiculous if the sizes aren't compatible

But I had it set as large!
And they only charged the buyer £3.68 for postage when in reality this means I'll have to pay £2 out of pocket.

OP posts: