What's going on with vinted?

Thanks for the heads up

Royal mail sending has changed, so they've just re-enabled it for everyone. Just a heads up to those who want to turn it back off!

Switched mine off just now, and put my items back from holiday mode.
If it becomes integrated and there is a drop off location nearby for me I don’t have a problem with that. It’s the whole point of being able to choose whatever suits each person best. Don’t know if it was all the feedback they got or some other thing, but I’m glad for the moment. I will be keeping a close eye on it from now on though. I don’t sell a lot and it’s generally low value, but it is by far the easiest option for me trying to declutter all the kids clothes.

Thanks for the update! Just switched it off and came back from my non holiday :)

I've just switched that option off, glad Vinted have changed their minds.

I don't mind using Royal Mail, if it's integrated like all the other options. Until then? Nope.

Been able to turn RM off this morning, thankfully.

Have Vinted responded to complaints? Was it just a temporary glitch?? or something else???

Wouldn't it be nice if Vinted actually communicated with their customers.

I've put my account on holiday mode and and sent feedback to Vinted saying I won't be buying or selling on there until the stop forcing the Royal Mail option. I don't want to have to pay for the postage up front myself, and also don't want to pay more for a tracked service which the customer might not pay enough for!

Maybe if enough people complain, they'll reverse it. That's my hope!

Just turned mine off 👏👏

Something going on at Vinted.

I previously turned all shipping options OFF aside from Evri as that's my only local one. I turned Royal Mail off when it was randomly added a few months ago and I had to a cancel a sale of it being turned on without my knowledge. Just checked again after seeing this thread and it's been turned on again!

Also having major delays getting issues resolved through them too. Two parcels have arrived with me improperly pacakaged with contents broken and it's now two or three weeks down the line with no updates other than "we are working on the issue, check for update in 48 hours" being reiterated.

I'm losing faith with Vinted tbh.

Me too - if it doesn’t appear, make sure to update the app, it only allowed me once I did!

I’ve posted 3 things last week using Evri. Just checked my settings and RM was “on” but it’s allowed me to disable.

Also - my son sold something through FB marketplace and it came through as Evri standard via PO - so maybe there is some sort of collaboration going on??

I'm having this problem too regarding language change. I found uninstall and reinstall works every time ,need to do it often as its been happening regularly over the last few weeks ,hoping the glitch gets fixed soon

Thanks for this heads up - I’ve been able to disable Royal Mail just now so perhaps they’ve listened!

Hoorah ! I’ve been able to turn off Royal Mail this morning- now just waiting to see if my buyers can see Evri as an option ! It’s the only one I can use and despite being selected over the weekend buyers said it wasn’t showing

I haven't used Vinted for a couple of months, so just logged back in and got an updated user agreement I had to agree to before proceeding to the main site.
I then checked my postage settings and I was able to turn off the Royal Mail option.
Anyone else able to turn it off today? Maybe all of your feedback over the last few days has worked!

I have managed to disable the Royal Mail option this morning.

I am Vinteds biggest fan but had this exact issue with a coat I bought for DD last week. Described as very good, the exact John Lewis coat I was looking for. And a rip at the back. To be honest I can't be arsed with sending back so I just messaged her with pictures and gave her a bad review.

I opted for Yodel and the seller said she's nowhere near a Yodel shop. Not sure if she'd accidentally selected it or if it was a glitch, but I'd have been happy to change the shipping except there is no way to do that without cancelling the sale and rebuying.

My options changed without my knowledge on Friday. Only realised when two sales had RM postage which I knew I’d disabled. I’ve put on holiday mode and sent message to Vinted to sort it out. This was the response earlier:

Unfortunately, the shipping option Royal Mail cannot be disabled due to your location settings. Please indicate in your profile and listing descriptions that you are unable to choose this shipping option. This way, your buyers will be aware that you are unable to ship packages with the Royal Mail carrier.

I’ve amended loads of my listings, however, I’ve now been informed by a potential buyer they only have RM option to pick! Staying on HM and hope it gets sorted. I don’t want to use RM so 🤞

As previously mentioned there's an option to send feedback. Hopefully the more people that do this the more they'll realise how ridiculous it is.

You can ask the seller to send you a label if it’s faulty. I did recently. A dress described as excellent condition had 5 separate pulls/catches, 1 right across the front so I raised an issue, sent photos as evidence and requested they send me a return label