Hotel room not cleaned for three days

@IHaveNeverLivedintheCastle it isn't illogical for the previous poster to clean door handles and surfaces if they want to, and it certainly isn't illogical for me not use a service I'm paying for. I'm primarily paying for the room and a place to sleep. I'm more than capable of making my own bed and tidying up my own shit tyvm.

It is illogical to clean door handles and surfaces in a hotel room.

I expect a hotel roon to be cleaned daily and beds made. It's part of what I'm paying for.

I turn rooms into a "shit tip" but maybe you do, if that's why you can't let the maids do the job they're paid to.

I experienced this a couple of years ago in a Premier Inn. We were staying 7 nights,and 4 days in,no one had been in to make the bed,change the bath towels or restock the tea/coffee/milk. I asked at reception and was told that we needed to request it if we wanted it done. We weren't told this at the start of our stay!

It's not at all illogical, I think it is respectful. I wouldn't dream of leaving a hotel room in a mess, purely because I wouldn't want someone else to clear up unnecessarily after me. I also don't expect another human to make my bed, just because they are paid to do it. Me being tidy isn't going to cost a cleaner their job because it needs to be cleaned regardless, but I can make sure they aren't left having to sort a shit tip - holiday or not.

It depends on the hotel. I stayed at The Sacher at the end of last year- I think they cleaned and tidied up every time we left the room. The Danieli in May wasn't quite as thorough but certainly everything was cleaned, changed and tidied when were at breakfast.

The Radisson Blu in Mercer Street is the same.

I travel across the UK 2 or 3 times a month for work and stay in a mix of chain hotels and independents. Definitely most of the chains do this now and some independents, even the high star ones also do

It doesn’t surprise me or bother me now if that’s the policy as to be honest I expect it and if I am really desperate for it to be cleaned then I just ask for it to be cleaned, no big issue

I always take dettox wipes with me when I stay in a hotel. Even before Covid I liked to give the surfaces and door handles a wipe when I arrived, and wanted the bathroom to be clean for when the cleaner came round. Yes, I know its illogical.

This. Hotels, like many businesses, found they could severely cut back on service and get away with it so they decided to carry on. I have never stayed in a hotel though where there was no option for ask for cleaning during the stay, that would be completely unacceptable. But tbh you shouldn't even have to ask, it should be an opt out not opt in. And you shouldn't need to leave towels in the bath if you want them changed either. Staying in a hotel should be a luxurious experience, you shouldn't need to think about the cleaning.

Is it a Park Plaza? Had similar recently and it’s nothing but greenwashing. Was told our room would only be cleaned every three days and we’d be “rewarded” with a voucher for their restaurant (enough to get maybe two starters, with lots of restrictions). We declined and asked for daily cleaning.

People coming in my room is the reason i prefer self catering.
What on earth do you need?

I rarely stay more than one night. If I do, this really annoys me. I wouldn’t mind as much if there was somewhere to dry the towels. We’re actually staying in a hotel tonight. It has a towel warmer rail in the bathroom so I’d be happy to go a couple of days. In most though, they don’t have these so towels don’t dry.

@Katrinawaves it has included four star hotels, including a Marriott, for me - they just weren't up front about it at check in.

@Dollshousedolly I agree totally

Depends on the hotel. I've never had that. Many hotels do a turn down / evening service as well.

Since covid we have found fewer do a daily bed making and towel check , top up tea and coffee etc as a matter of course. Environmentally we are encouraged to reuse towels and leave on floor if they need changing. Likewise in hotel restaurants breakfast tends to be more of a self service affair and some require a prebooked time.

I work in a 5* resort UK, we service daily unless told otherwise, we make beds/ change if dirty or stained, clean the bathroom daily, empty bins, wash cups and replenish tea/coffee, and dust round.

I hate the waste of having the room serviced daily

We have lots of 3 night breaks within the UK rather then long holidays, ok so only 3/4* but I dont need housekeeping to come in. One hotel they got so concerned ( 4 night stay I think that was ) that they left a pile of clean towels outside the door

Fact of the matter is, at home we dont have clean towels daily. Me and he have a set each, we use them, hang them on the towel rail to dry to be used again. At home we dont have clean bedding daily, so smoothing the sheet and fluffing the duvet is no hardship

I ask for more tea/coffee/biscuits/loo rolls and bin liners as and when needed

Depends on the hotel. I've never had that. Many hotels do a turn down / evening service as well.

This has become more common since Covid. Most chains say that you need to request cleaning each day (usually after breakfast). To be fair, they do then do it.
But, I agree - part of the whole point of staying in a hotel is to have someone else make your bed, so I always insist on daily cleaning.

Which is putting them in the bath or shower. Staying alone means I only use one lot of bath towels.

Not experienced this myself where I e stayed multiple nights but have seen signs indicating they don't service rooms at the cheaper U.K. chains (it's just I haven't stayed more than one night).

I don't know sorry, because the first thing I usually do is put up the Do Not Disturb sign and it stays there 🤣. I can't stand the thought of strangers being in a room where my personal belongings are. Not that I don't trust them, I just like my privacy. If I need a fresh towel I usually just nip out in the morning and ask for one and I'm happy to sleep in a bed without it being changed for a week.

Premier Inn isn’t a four star hotel though!

Hyatt, Marriott, Malmaison, Hilton and De Vere hotels definitely all service every day which are the ones which come to mind which I’ve stayed in this year. I can’t actually think of a 4 star which I have stayed in which hasn’t!

I have never experienced that and would not accept it either. I definitely need the bed to be made, bins emptied, clean mugs, tea/coffee satchets added etc.

Op had dirty coffee cups!! And a messy bed. Got forbid she has to pull the duvet back herself

It's very common in my recent experience, both home and abroad. Only Premier Inn are clear about it and have a ready supply of coffee etc in reception. I really don't mind about fresh towels and the bed not being made up, I do mind about the lack of coffee.