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Problem with male colleague not doing what asked

80 replies

tropicalfizz · 01/10/2024 18:05

I'm new, been in my job a few months. He has been here over 10 years so I understand he has experience etc. He has moved into a higher role than he was before and this is his first time doing this role. Within my role I have to task colleagues to do things and I also have to make sure it's well documented. If I don't do this it could have extremely bad consequences on others safety. WE are in different departments but have to work together. Last week I had push back from this colleague when I asked if he could call someone . He sent me an email telling me he didn't think this was the right course of action with others copied in. My line manager backed me and told him he needs to do it and explained we need to follow the procedures we have in place to keep others safe. He said he had called the appropriate people but he didn't record this down and I don't believe he actually did it.
Today I've tasked him with something else. Instead of replying to me, he went to a colleaugue who is in my department and said something like he has been doing what I asked. This colleague asked if he had recorded it though, he said no he had not. He's now updated the system but again has ignored what I've asked and is not following what we need to do to keep others safe. It seems he thinks that he thinks what he does in his department is just his decisions and what our department asks (or just me) he will not do. My department has say over every department because we ultimately keep others safe.
Another colleague in my department tasked him to get one of our customers a referral, he has come back and basically our customer has improved and he doesnt think any further action is needed. It's not his call to make, he is not trained to make this call.
How can I deal with this kind of colleague? I'm starting to feel anxious when I email him now because I think what is he going to throw back now.

OP posts:
New posts on this thread. Refresh page
Butnothingsclear · 05/10/2024 14:40

Ivehearditbothways · 05/10/2024 14:19

Why? When discussing personnel issues, you need to discuss the person. These are his tasks and he isn’t doing them. They actually need to talk about that. Not the disingenuous nonsense of “oh my, this task hasn’t been done, I wonder how that’s happened.”

if she talks dispassionately about the facts of what needs doing, why it needs doing, what has and hasn’t been done and presents the data on that, it’s professional. It’s very clear, very quickly where the loose cannon is. She is not personnel. She is health and safety. It’s up to his line manager and HR to do their job. She just needs to present the facts and make sure the right people have the right facts. If she starts taking about the person and what they have or haven’t done, sadly she opens herself up to a counter claim of bullying. It’s sad but true. I’ve seen it happen three times now. Each time the incompetent narcissist has kept their job and the person holding them to account has moved on due to stress. Presenting and seeing the facts dispassionately and not personally also decreases her own risk of finding it stressful.

JMSA · 05/10/2024 14:29

OP, YANBU.
And the world's gone mad at all this talk of not referencing his sex Confused

sassyclassyandsmartassy · 05/10/2024 14:25

Can you word your email requests in a specific way? Can you please do x and confirm when x y and z are complete for my records? Thank you.

Then it requires him to confirm he has fully completed the process including whatever it is he needs to log on the system.

This then gives you every opportunity to collate information to take to your manager (for them to raise with his manager) to show what you’ve asked for and when it has not been completed as requested.

Keep a spreadsheet log. Don’t make it personal. This is wholly professional, he’s either don’t his job or not and, if he isn’t you raise it with evidence to back your claim.

@Butnothingsclear has nailed it above!

Ivehearditbothways · 05/10/2024 14:19

Butnothingsclear · 02/10/2024 12:02

I would take it further and not say he/they did or didn’t do XYZ. But take the person out of it. XYZ hasn’t been done.

Why? When discussing personnel issues, you need to discuss the person. These are his tasks and he isn’t doing them. They actually need to talk about that. Not the disingenuous nonsense of “oh my, this task hasn’t been done, I wonder how that’s happened.”

Garibaldhead · 05/10/2024 14:10

Butnothingsclear · 02/10/2024 10:51

I think I get it. I understand what you are up against here. I’ve had similar situations. Not related to sex but hierarchy. But generally trying to use my expertise to make the end output safer, more effective and make the experience of the end user better and the people delivering the output thinking that because they are in a certain role they can dismiss what I’m saying.

With your role it sounds like you have very clearly defined actions that are required and a clearly defined way of reporting it which is helpful. Hopefully you also have audit processes for this and if you don’t, then start that.

So in your shoes I would let go of any emotion attached to a bad outcome. If something bad happens because he’s not followed procedure then that’s on him. You can’t make him. All you can do is your job to the best of your ability and flag up possible risks if you see them.

What you can do is dispassionately go through the motions each time, document it (cc’ing emails is a great way of doing this very transparently). Never mention what he has or hasn’t done - talk about what did or didn’t happen. So instead of ‘Joe arrogant-pants was required to do X but didn’t’ put ‘I am aware that XYZ has not been recorded. This concerns me in role as XYZ with responsibility for XYZ. This is because if it isnt done then then the risk is XYZ. If it was done but not recorded then the risk is XYZ. I am happy to rethink the recording system with (person responsible overall) if it no longer serves its purpose.’

So talk about systems, practices and actions without ascribing any responsibility or blame. Without talking about your own feelings. Just your roles and responsibilities. His line manager is responsible for managing him if he’s not doing what is necessary.

Your job is to flag up anything that compromises safety. If you do audits and present them dispassionately, over time it will be clear which team are not doing the do, and his ego will make him then be the best at it.

From the little bit you have said, I am leaning towards him possibly having a narcissistic personality style, at least to some extent. Look up Jefferson Fisher on insta. Really quick video’s of helpful communication advice.

Good luck.

This is the best advice on this thread.

I think, especially as it is a safety issue, you need to concentrate on making sure you are doing and documenting everything that you are required to do. You also need to be escalating to your superiors in a way that makes it clear you have concerns about safety so the onus is on them to follow that up. Remember that if you do this and something bad does happen, the responsibility will lie with him not doing as he should or your superiors not doing what they should to bring him into line. There are limits to what you are responsible for.

When I am dealing with tricky characters I always email and cc my boss because then if my boss thinks I've made a mistake they can get to me immediately rather than building up a bad situation. If they don't, then that is on them. The fine art of covering your back!

Fwiw, I totally recognise the type of character you describe. I've seen it in work many times over the years. Good looks and apparent charm can mean people get away with far too much sometimes. Especially men in female dominated work places. It's infuriating. I'm kind of jealous of the people upthread who clearly haven't experienced this.

OhMyGodAChicken · 02/10/2024 12:04

Sympathies OP. We both know why he's ignoring you and trying to go around your requests/go over your head. He wouldn't be doing it if you were a bloke.

Butnothingsclear · 02/10/2024 12:02

Ivehearditbothways · 02/10/2024 10:57

This is nonsense. “They” didn’t do anything or not do anything. He didn’t. It was a he. When you are talking about someone specific and reporting their failure to do their job and put others in danger then you reference that person. Use “he” isn’t sexist.

I would take it further and not say he/they did or didn’t do XYZ. But take the person out of it. XYZ hasn’t been done.

KrisAkabusi · 02/10/2024 11:43

tropicalfizz · 01/10/2024 21:21

I didn't say his looks are causing this behaviour.

You said
"He has an air of arrogance about him because he is very good looking"

Ivehearditbothways · 02/10/2024 10:57

JenniferAllisonPhillipaSue · 01/10/2024 18:24

I would say not only email your manager, but carefully choose your words when you do so - don't say "he did this" but use the more gender-neutral form of "they did this, they didn't do that". Protect yourself against anybody calling you out as being sexist.

This is nonsense. “They” didn’t do anything or not do anything. He didn’t. It was a he. When you are talking about someone specific and reporting their failure to do their job and put others in danger then you reference that person. Use “he” isn’t sexist.

Butnothingsclear · 02/10/2024 10:56

Oh and vent outside of work like you are doing here. He’s going to be a pain in the arse I fear!

Butnothingsclear · 02/10/2024 10:51

I think I get it. I understand what you are up against here. I’ve had similar situations. Not related to sex but hierarchy. But generally trying to use my expertise to make the end output safer, more effective and make the experience of the end user better and the people delivering the output thinking that because they are in a certain role they can dismiss what I’m saying.

With your role it sounds like you have very clearly defined actions that are required and a clearly defined way of reporting it which is helpful. Hopefully you also have audit processes for this and if you don’t, then start that.

So in your shoes I would let go of any emotion attached to a bad outcome. If something bad happens because he’s not followed procedure then that’s on him. You can’t make him. All you can do is your job to the best of your ability and flag up possible risks if you see them.

What you can do is dispassionately go through the motions each time, document it (cc’ing emails is a great way of doing this very transparently). Never mention what he has or hasn’t done - talk about what did or didn’t happen. So instead of ‘Joe arrogant-pants was required to do X but didn’t’ put ‘I am aware that XYZ has not been recorded. This concerns me in role as XYZ with responsibility for XYZ. This is because if it isnt done then then the risk is XYZ. If it was done but not recorded then the risk is XYZ. I am happy to rethink the recording system with (person responsible overall) if it no longer serves its purpose.’

So talk about systems, practices and actions without ascribing any responsibility or blame. Without talking about your own feelings. Just your roles and responsibilities. His line manager is responsible for managing him if he’s not doing what is necessary.

Your job is to flag up anything that compromises safety. If you do audits and present them dispassionately, over time it will be clear which team are not doing the do, and his ego will make him then be the best at it.

From the little bit you have said, I am leaning towards him possibly having a narcissistic personality style, at least to some extent. Look up Jefferson Fisher on insta. Really quick video’s of helpful communication advice.

Good luck.

Fastback · 02/10/2024 10:26

Screamingabdabz · 01/10/2024 21:47

A ‘chip on her shoulder’? Wow. All the sexist tropes coming out… he’s wilfully being disrespectful and insubordinate. But no, of course it’s all her fault… 🙄

Quite. I feel like I’m going mad when I read this place lately.

SteelBottle · 02/10/2024 09:16

I've had women, from different cultures, do this too, it's not unique to men. Funnily enough when someone higher up asks then it's done immediately.

SteelBottle · 02/10/2024 09:13

If he undermines you then you may be able to have a case that he is bullying. Have a look at the clean feedback model, I think it will help you. You need to explain the processes and ensure it is documented. Don't be afraid to be direct with them. Don't be afraid of them.

Whatafustercluck · 02/10/2024 09:12

tropicalfizz · 01/10/2024 18:19

Sorry yes I do. He is quite pally with the male colleagues. He has an air of arrogance about him because he is very good looking. I've been around men like this before and because I'm confident and can hold my own and I'm not a smile and laugh type at what he says I don't think he likes it.

I tend to agree, it's a form of so-called 'micro aggression' which is common Misogyny. A pattern of behaviour where advice or direction from women is commonly ignored or circumvented. It was rife where I used to work. I called it out multiple times and was, unsurprisingly, ignored. The organisation is now under an HR investigation which has apparently found 'common themes' that need addressing.

It sounds like you have support op, and that people are aware of how he operates. All you can do is continue to raise issues with your line manager.

rwalker · 02/10/2024 09:08

He new to the job he’s making some bad calls . Sounds like he needs train and guidance
rather then being judged for being “ very good looking and I’ve met that type before “

send it off to his line manager and step away from it it’s for them to deal with not you .

Eddielizzard · 02/10/2024 09:03

I would alert your line manager that he's not co-operating. He's not carrying out tasks in a timely manner or documenting them. See what the LM says, and then if no improvement I would go to email based communication and cc the fucking world

Cantquitebelievewhatitscometo · 02/10/2024 09:03

Put every request to him in writing and when you follow up, again everything in writing and ask for the mail trail/ log. No phone calls ever.

If company procedures do not rely on written / logged evidence that something has been done as part of a safety protocol, you have bigger problems than Mr. Handsome

ThisIsaNiceDress · 02/10/2024 08:53

TheNewSchmoo · 01/10/2024 19:05

I'd love to hear his side of this, you are coming across as rather arrogant yourself and I wonder if your manner of writing winds him up. If he is doing something against policy, record it. His attractiveness, relationship with other colleagues, or his "type" is nothing to do with the functions of the job.

Nonsense. OP is not coming across as arrogant at all.

tropicalfizz · 02/10/2024 08:04

CuttySarcasm · 02/10/2024 07:48

Of course it’s relevant, men have been putting women down in the work place for decades. Mansplaining, talking over them, sexual assault/unwanted advances, gender pay gap… I’ve been on the receiving end of all of these and indeed the type of dismissive arrogance the Op talks about. So it’s entirely relevant. The dynamic is different between a man and woman because of all the context mentioned above.

Thank you, yes I have also been on the receiving end of this is my work places previous to this. The male I last worked with put my down and mocked me in front of our customers. I made a complaint and luckily he never did it again. Prior to that I had a sexual harassment case and was sent an unsolicited di*k pic. I've had a male do the exact same job as me and both full time but yet he was paid more than me. I've had male bosses speak condescending towards me and favourite male colleagues. The list is endless so when I say I know his type. I know he will be a problem as I've seen it many times before

OP posts:
sashh · 02/10/2024 07:55

Stop asking him, tell him.

Do it in email so there is a record and state you do this and document it.

BCC your manager in every email.

Ritasueandbobtoo9 · 02/10/2024 07:54

Pick up the phone and ask him to do it, follow up with a email. If he doesn’t do it, ring him and discuss.

CuttySarcasm · 02/10/2024 07:51

Ladyzfactor · 01/10/2024 22:22

Thank you for an adult response. I swear 90% of work place problems can be solved by communication and just talking to each other but unfortunately work place politics and gossip make it impossible. OP, try this tactic. And I think you need to realize that you also stereotyped him and work on your own prejudices.

Op had said he’s arrogant, lies and ccs in other people unecessarily questioning her. I think she’s bang on looking at the behaviour he’s displaying.

CuttySarcasm · 02/10/2024 07:48

user1471517900 · 01/10/2024 18:11

Is being male at all relevant in this?

You just have to let your manager know if they're not following procedures. It's pretty simple. All you can do is do the correct thing.

Of course it’s relevant, men have been putting women down in the work place for decades. Mansplaining, talking over them, sexual assault/unwanted advances, gender pay gap… I’ve been on the receiving end of all of these and indeed the type of dismissive arrogance the Op talks about. So it’s entirely relevant. The dynamic is different between a man and woman because of all the context mentioned above.

Lurkingandlearning · 02/10/2024 07:44

I think he is going to be such a pain and put a fight up for every single thing I task him to do

If he continues to make it necessary for your manager to intervene, maybe his promotion will be reversed or he’ll be moved out of your hair to somewhere safety isn’t an issue

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