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AIBU?

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Just been called out of the blue by PIP

26 replies

Rubberduck23 · 27/09/2024 10:53

I sent in a mandatory reconsideration in July after my first application scored 6 points. So 2 points off the low rate daily living award.
I’ve had two letters saying they have received my application for mandatory reconsideration and I’d hear within 15 weeks.
Anyway I had just had a blood test at the doctors this morning and had a random 0800 number call me, I ignored it first then it called twice more so I decided to answer it. When the voice said she was a DWP decision maker I went into mega anxiety mode. I wasn’t expecting a call from them so it really caught me off guard. She said she wanted to give me a chance to add anything else to my case, I was so confused, anxious and upset that I just started talking really fast about everything I struggle with and to be honest I can’t even remember what I said, I was in such a state of panic.
I said goodbye and called off.
Then I had another call off the same number about 10 minutes later! I just couldn’t answer it so I let it ring and didn’t pick up, which I know is bad but I am so anxious right now. I feel like I’m about to hit full meltdown mode.

Has anyone else had a call like this? Were they trying to catch me out? I’m feeling so paranoid now.

OP posts:
Aligirlbear · 27/09/2024 11:06

It’s not trying to catch you out it is following up on your request for the mandatory reconsideration. If the details you provided haven’t materially changed / or some additional information wasn’t clear to them they will be trying to clarify. They have given you the chance to add extra info to support your case.

If they have tried to follow up again, take a few minutes to write down what you would like to say and leave it by the phone so you are prepared, or once you have written it down phone them , provide your details and they can link the application with the info.

(Lots of experience sorting DH & DM applications - no phone calls aren’t unusual when they need to clarify )