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School bus driver refused to drop my daughter home

492 replies

Theherringbones · 26/09/2024 21:09

My year 9 daughter gets the school bus service home from school everyday. Its a private service for her school only and It’s about a 50 minute journey.

Tonight there is an unusual amount of traffic on the roads. The driver refused to drop my daughter at her (home) stop as it would take him too long to get there. He said he would drop her somewhere 15 minutes away and she would have to have someone pick her up. She was in tears in the phone to me. The usual 50 minute trip took him about 80 minutes.

The bus stop she was dropped at is a clear run to our home as it’s the back roads and there was no traffic on them. I know that it would have taken him an extra 15 minutes to drop her home, but it is his job!

I was stuck in the middle of the traffic in the opposite direction, trying to collect my other child and had to make all sorts of crazy arrangements with friends to get to her. Luckily I made it just in time.

I had words with him and he was completely rude, ignorant, aggressive and arrogant about it. He refused to give me his name and said it would have take him too long to take her home (it would have been an extra time for him) and there wasn’t another option.

How can a private bus service that is the only reason she can attend this school, refuse to drop her home? Am I being unreasonable or should he have dropped her home, no matter what?!

OP posts:
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7
Coruscations · 27/09/2024 17:17

MrsRobinsonsHandprints · 27/09/2024 11:55

I didn't dig, Google linked. More likely OP has distorted the information to avoid being identified and it is the same thing.

But regardless, there are always too sides, and a senior school child needs to be able to navigate situations without crying.

Oh, come off it. Grown adults have been know to cry at "situations". This is a child with strongly suspected autism suddenly catapulted into a potentially dangerous situation and not knowing whether she'll be able to access any help.

It's quite extraordinary how people manage to shoehorn blame onto a disabled child rather than contemplate the possibility that an OP might have valid cause for concern.

mugboat · 27/09/2024 17:13

Treesinmygarden · 27/09/2024 15:47

How naive can a person be?!! He drives a bus because it's his job and he gets paid for it.

Do people do volunteer shifts at orphanages?!

lol. you're joking, right?

Coruscations · 27/09/2024 17:13

redskydarknight · 27/09/2024 10:16

We do not know that he was going to abandon them. That's something posters have made up. We actually do know that he didn't just drop them off and drive away because OP was able to go and talk to him. It's equally possible that he would wait until they were picked up or until a replacement bus/driver/taxi could be provided. That's clearly something OP needs to ascertain when she calls the bus company - what should happen in this situation.

Things happen that stop buses progressing as planned, all the time (round us at the moment, it's flooding and yes, we have school children left at places other than their usual stop). There should be a contingency plan in place. Maybe this is the contingency plan (ask children to call parents, if they cannot be picked up proceed to Plan B). Personally I'd find that a perfectly acceptable contingency plan.

What we do know is that OP's DD was safe. She was not "dumped" or "abandoned" anywhere. She was collected by a parent. I absolutely agree OP should follow up and work out what happened and what the plan is if the bus can't get to the assigned stop. But based on what she's posted, we do not know the driver did anything wrong.

We actually do know that he didn't just drop them off and drive away because OP was able to go and talk to him

We know nothing of the sort. OP was able to talk to him because she made it to the bus stop just in time.

A contingency plan is not needed when there is nothing blocking the route between where the bus is and where it needs to go to. If the issue is drivers' hours, then the contingency should be either sending a different driver or arranging a second driver. Expecting children's parents to bail the company out at no notice can never be the contingency plan for this eventuality.

Treesinmygarden · 27/09/2024 17:10

redskydarknight · 27/09/2024 16:44

From off the bus?

OP has said her DD was dropped at a "normal" stop where other children get off.
She also mentioned other children that go to her daughter's normal stop.
DD was not the only child that was left on the bus. The nature of school buses is that they require a certain number of children to be economically viable and the bus company would be quickly shortening the route without enough children travelling to later stops.

(This is exactly what happened to my DB and SIL who now have to drive 15 minutes further to their school bus's new nearest stop)

The OP said "other children" not "lots of other children".

And I am presuming that they were being dropped off at their normal stop and they could walk home from there.

Soontobe60 · 27/09/2024 16:54

noworklifebalance · 27/09/2024 08:00

Or could be 13y, possibly could have been 12 just 3 weeks ago - we don’t know and it is irrelevant.

She was left on a 60mph country road in the dark - no suitable pavements to walk on. Doesn’t mean that she is familiar with the roads on foot - it actually reads that is very unlikely to have ever been able to walk the route. Someone said she may have been using this route for 3 years - again, we don’t know, it may have also been for only 3 weeks, either way it is also irrelevant.

The PP who thinks that she and her DCs are amazing for putting up with shit service is missing the point. It is a normal reaction to be upset or stressed if dropped off unexpectedly in the dark, in a possibly unfamiliar place, several miles from home. Even more so if this is the first time it has happened, as it seems to be from OP’s messages. If it were to happen again, it maybe that she will be less teary having been through it before.

The OP said she was able to speak to the driver I had words with him and he was completely rude, ignorant, aggressive and arrogant about it. He refused to give me his name and said it would have take him too long to take her home (it would have been an extra time for him) and there wasn’t another option so the DD wasn’t left alone in the dark.
A child in Year 9 will either be 13 or 14. If they only turned 13 3 weeks ago then they would be in Year 8. They could have actually turned 14 on 1st September.

redskydarknight · 27/09/2024 16:44

Treesinmygarden · 27/09/2024 15:50

Where did the "lots of other children" come from?!!

From off the bus?

OP has said her DD was dropped at a "normal" stop where other children get off.
She also mentioned other children that go to her daughter's normal stop.
DD was not the only child that was left on the bus. The nature of school buses is that they require a certain number of children to be economically viable and the bus company would be quickly shortening the route without enough children travelling to later stops.

(This is exactly what happened to my DB and SIL who now have to drive 15 minutes further to their school bus's new nearest stop)

WiddlinDiddlin · 27/09/2024 16:27

If he was out of his legal driving hours, then he should stop, call a relief driver and wait there until that driver arrives.

If he is over the hours he is contracted to drive for the school, then he needs to take that up with them, there should be overtime for that.

Neither of these things is a justifiable reason for dumping a child where they can't walk home, where they may be waiting ages for someone to come get them, and relying on their friends or whoever else gets off at that stop (who may not be their friends at all!) to wait with them.

Treesinmygarden · 27/09/2024 15:50

redskydarknight · 27/09/2024 09:45

It works both ways though.

There have equally been an awful lot of posters who have turned this into the bus driver abandoning a 9 year old on their own in a random place miles away from anywhere and expecting them to walk 2 hours home in the dark.

Not a 13 year old dropped off at a normal bus stop with lots of other children where mum was there to collect.

Where did the "lots of other children" come from?!!

Treesinmygarden · 27/09/2024 15:47

LilBowWow · 27/09/2024 08:56

What if the driver was late for his volunteer shift at the orphanage? He probably only drives the bus out of the goodness of his heart.

How naive can a person be?!! He drives a bus because it's his job and he gets paid for it.

Do people do volunteer shifts at orphanages?!

Treesinmygarden · 27/09/2024 15:40

DragonGypsyDoris · 27/09/2024 07:30

Drivers get held up in traffic, or by an unexpected incident such as a breakdown or a passenger falling ill etc. A bus driver could lose their licence and income if they drive beyond their legal hours. It's not a fabricated excuse.

Surely if he had been at risk of going over his hours, he would have said that?!

stichguru · 27/09/2024 15:20

Not acceptable. The firm are providing a service to get the child home. That's what they need to do. Maybe in this situation the driver did the only thing he could, but not making sure that the driver has a enough hours to complete the job if there is traffic is ridiculous. The firm should lose the contract.

TheoriginalMrsDarcy · 27/09/2024 15:20

I would have gone batshit crazy at the bus driver and the bus company.

I pay for a private bus to bring my daughter home. If they deviated from the normal route and dropped my daughter elsewhere with no adult present, I would have doubled up on my batshittery.

My theory is, I've paid for a service, for the bus company to take and bring my daugher from A to B and return from school. Unless road works or bad weather ( or occasionally, the bus breaks down ) dictate, do not deviate from the normal route. And drop her off at the normal stop, not some 15 minutes drive away. If I wanted her dropped off 15 mins away, I wouldn't be paying for the service.

And I'm not bothered about the driver being over his allocated driving quota. That's not my problem. That's a problem for the bus company. They should have got someone who wasn't over their alloted time or employ more people.

I'd complain to the bus company and demand this does not happen again. There's no excuse.

SquidGinn · 27/09/2024 15:05

LilBowWow · 27/09/2024 08:56

What if the driver was late for his volunteer shift at the orphanage? He probably only drives the bus out of the goodness of his heart.

😂😂

minipie · 27/09/2024 14:23

mm81736 · 27/09/2024 14:20

Having read tge ops post more carefully, she was at 'new' stop before tge kid in question.She was not on her own at all, no safeguarding risk! Saying the driver would have driven off without seeing the passengers had arrangements in place, seem to be supposition.

He was planning on leaving her at the stop with the other children who would also get off there.

Yes, OP did manage to get there in time in the end, but it was unclear this would be possible when child first rang OP, and driver still intended to drop child nonetheless.

mm81736 · 27/09/2024 14:20

Having read tge ops post more carefully, she was at 'new' stop before tge kid in question.She was not on her own at all, no safeguarding risk! Saying the driver would have driven off without seeing the passengers had arrangements in place, seem to be supposition.

minipie · 27/09/2024 14:06

mm81736 · 27/09/2024 13:41

You realise a lot of children don't go to school on private transport but on regular service buses. .My LEA issued bus passes for service buses for the 7 mile journey from our small village to school.Sometimes they dont turn up or break down or the road is closed.The parents just have to pick up the slack because there's only 1 or 2 buses a day!

The bus not showing up or being unable to run is annoying but it’s not unsafe.

Your child will be at home or at worst they will be at their local stop wondering why the bus isn’t there - they can easily get home once it’s clear bus isn’t coming.

If the bus breaks down then the driver presumably stays with the bus and all the kids can stay too until collected.

Any of these are far better from a safety perspective than leaving a child unattended a long way from home.

ETA: and all the issues you list affect private coach services too!

ThatAgileGoldMoose · 27/09/2024 14:02

I'm sorry OP, that must have been an absolutely awful experience for her and for you. SEN aside, most kids would be thrown and worried to be unexpectedly dropped somewhere they weren't expecting and weren't used to, and left to make their own arrangements. I wouldn't play heavily on the SEN side when you complain, it's unacceptable to abandon any child in a strange place, that's the point.

I'd involve the school safeguarding officer in the complaint, too. Leaving children in a strange place (in the dark!) without handing them over to a suitable responsible adult is a HUGE safeguarding no no, anybody with common sense would know that. He was a bloody fool for what he did, including refusing to give his name, as he is clearly going to be easily identified by his employers by which route he was driving at the time.

mm81736 · 27/09/2024 13:41

You realise a lot of children don't go to school on private transport but on regular service buses. .My LEA issued bus passes for service buses for the 7 mile journey from our small village to school.Sometimes they dont turn up or break down or the road is closed.The parents just have to pick up the slack because there's only 1 or 2 buses a day!

SummerFade · 27/09/2024 13:27

In your shoes, I’d create merry hell over this as it’s a serious safeguarding error. Surely there must be training provided for the drivers around what to do in the event of breaking down or a road being closed etc?

Not in U.K. We’re rural with country roads and no pavements and DS goes to the local secondary school which is about 7 miles away in the main town.

Our school bus is a run by a private company and paid for by the local authority. It collects DS en route outside our house and drops him back after school. It usually takes around 45 mins.

The local provider is very reliable since they took over the route 3 years ago from the main coach company (roughly equivalent to National Express) and they use very modern coaches and I honestly can’t imagine the drivers ever leaving a child stranded miles away from home. The previous provider used older (knackered) buses which broke down occasionally. However, they’d never leave a child to find their own way home.

ApolloandDaphne · 27/09/2024 13:25

It was completely irresponsible of the bus driver to drop her off a long way from her home in the dark without ascertaining that someone would be there to meet her. I would be raising hell if it was me.

redskydarknight · 27/09/2024 13:13

easylikeasundaymorn · 27/09/2024 12:39

this, as other posters have pointed out. What are the chances that a private bus driver has been driving constantly since about 5.30am? He didn't even use that excuse himself, which you think he would have as it's a pretty clear justification so it's completely bizarre that posters are making stuff up to defend him. The 9 y.o vs year 9 stuff also isn't relevant because there's no guidance saying at what age it's okay to leave a child alone, so if he did it to OP's 13/14 y/o there's no guarantee he wouldn't have done the same to a younger child. 15 mins drive could be 10 miles walking if OP didn't have a car or was completely unable to get there, seriously what was her dd supposed to do? What if she didn't have a phone or it wasn't charged? It's completely irresponsible of him

He actually did say some thing to OP about driving for extra time (which may or may not mean he was over hours).

OP says this bus is normally due in at 7.15pm. So even it it was on time, which it wasn't due to the delays, he would only have had to start at 9.15am to be over the 10 hours of driving time. Which doesn't sound that unlikely for a bus driver.

And he did not leave the child alone. OP arrived to collect her while he was still there. None of us on here know if he would have left the child alone or what he would have done if no one could collect her. People asserting he would have just left her are the ones "making stuff up".

harrumphh · 27/09/2024 12:47

There's also the assumption that someone would just be able to come and pick her up. When no one is paying for a private bus if it was that easy to just go and pick someone up.

Sure, in the OP's case it was an issue of logistics. But it just as easily could have been a single parent looking after a sick child or the only parent at home was a non-driver with the other partner away, or unable to leave home for one of many other reasons. Not everyone has a support network or a car and the ability to get there.

easylikeasundaymorn · 27/09/2024 12:39

Molly546 · 26/09/2024 21:28

Why does everyone go on about this nonsense of him being over his hours?

A bus driver can drive 10 fucking hours a day! You're not telling me a school bus driver is doing more than 10 hours a day.

People stop now with this nonsense, please.

this, as other posters have pointed out. What are the chances that a private bus driver has been driving constantly since about 5.30am? He didn't even use that excuse himself, which you think he would have as it's a pretty clear justification so it's completely bizarre that posters are making stuff up to defend him. The 9 y.o vs year 9 stuff also isn't relevant because there's no guidance saying at what age it's okay to leave a child alone, so if he did it to OP's 13/14 y/o there's no guarantee he wouldn't have done the same to a younger child. 15 mins drive could be 10 miles walking if OP didn't have a car or was completely unable to get there, seriously what was her dd supposed to do? What if she didn't have a phone or it wasn't charged? It's completely irresponsible of him

Celt2024 · 27/09/2024 12:31

Celt2024 · 27/09/2024 12:18

And again, there are zero counter arguments. There aren't two sides to everything. Child safety trumps everything.

Just ask the parents of Daniel Morcombe, slaughtered by a pedo aged 13 because the bus driver was in a hurry and chose not to stop.

https://www.brisbanetimes.com.au/national/queensland/daniel-morcombe-murder-trial-woman-urged-bus-driver-to-stop-for-13yearold-20140219-330eu.html

Edited

So, yep. No argument possible.

Child safety wins.

Kucinghitam · 27/09/2024 12:28

MrsRobinsonsHandprints · 27/09/2024 11:55

I didn't dig, Google linked. More likely OP has distorted the information to avoid being identified and it is the same thing.

But regardless, there are always too sides, and a senior school child needs to be able to navigate situations without crying.

This is actually epic 👏👏👏