Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

School bus driver refused to drop my daughter home

492 replies

Theherringbones · 26/09/2024 21:09

My year 9 daughter gets the school bus service home from school everyday. Its a private service for her school only and It’s about a 50 minute journey.

Tonight there is an unusual amount of traffic on the roads. The driver refused to drop my daughter at her (home) stop as it would take him too long to get there. He said he would drop her somewhere 15 minutes away and she would have to have someone pick her up. She was in tears in the phone to me. The usual 50 minute trip took him about 80 minutes.

The bus stop she was dropped at is a clear run to our home as it’s the back roads and there was no traffic on them. I know that it would have taken him an extra 15 minutes to drop her home, but it is his job!

I was stuck in the middle of the traffic in the opposite direction, trying to collect my other child and had to make all sorts of crazy arrangements with friends to get to her. Luckily I made it just in time.

I had words with him and he was completely rude, ignorant, aggressive and arrogant about it. He refused to give me his name and said it would have take him too long to take her home (it would have been an extra time for him) and there wasn’t another option.

How can a private bus service that is the only reason she can attend this school, refuse to drop her home? Am I being unreasonable or should he have dropped her home, no matter what?!

OP posts:
Thread gallery
7
YessandNno · 26/09/2024 23:36

Demonhunter · 26/09/2024 22:32

If it was a 15 min walk I'd say that was fair enough, but a 15 minute drive can be quite a distance walking wise, when you think how far you can drive in 15 mins. I do sometimes think people who drive everywhere can forget that. I think a grown adult would be quite miffed about it never mind a 13 yr old! It definitely deserves to be looked into.

I was thinking the same. If I were to get in my car and drive away from my house, after 15 minutes I would be about 9 miles away.

TheFireflies · 26/09/2024 23:35

ATenShun · 26/09/2024 23:25

Just like everything in life it will boil down to price. The current company has bid on the contract. It will be based on the location of the pick-up/drop off, which will likely be a central point. Most of the time they are obliging the parent or child by going the (literally) extra mile. In the same way if there is space on the bus they will transport siblings that don't qualify for transport.

I have lived rurally majority of my life so know that a road up to 1 farm can be a mile long. Providing the child is within 3 miles of that road end, then it is up to the family to arrange further transportation if there is no grace and favour from the bus driver.

Unless the OP is 100% the girl is entitled to collection from her door, I'd suggest she be cautious.

Why do you keep on about the girl being dropped at her door? OP has been very clear she was referring to her home stop, a few minutes walk away from her house.

This is absolutely a safeguarding issue OP. Even if the driver was over his hours this was not the answer. Besides, it’s at least as unsafe to leave children miles from home in the dark than it is to drive slightly over your hours.

Coruscations · 26/09/2024 23:34

PinkStringofHearts · 26/09/2024 23:14

Yup, that's why its so important that parents model calm behaviour. My teens often get public transport to the nearest city and it's so important that they know that if something goes wrong it's fine. It can be sorted. You can't let them get to a point where they are afraid to do things by themselves in case something goes wrong or if something does go wrong not only have you got to fix the problem you've got to deal with a panicked kid too.

Nothing bad happened. Op was there to collect the kid. A little talk afterwards about what to do if it happens again is all that is needed.

You don't seem to get it that there is a major difference between travelling to a city and being dropped off on a rural road in the middle of nowhere. Yes, OP was there, but it was sheer luck. What if it had been impossible for her to get there? She had to ask her child to wait with other kids, but what if they had been picked up before she got there? What if that gave the local rapist his chance? No-one can guarantee that it's going to be a minor problem that can always be fixed.

The plain fact is that OP paid for a service that should have guaranteed that this didn't happen. She's entitled to be angry about it, not to shrug her shoulders and say well, shit happens, clearly I should have taught you to be calm about it, DD.

PinkStringofHearts · 26/09/2024 23:34

Treesinmygarden · 26/09/2024 23:33

You really don't have a clue do you!

About what? What I would do with an ASD kid in a situation like the OP describes with a private bus company? Well, yes I do, I just choose to handle it differently than others that's all.

Inslopia · 26/09/2024 23:34

I'd never pick my kids crying and panicking and fighting with a bus driver, too much drama for me. We all favour different things.

Far better to favour spouting sanctimonious crap it seems.

Treesinmygarden · 26/09/2024 23:33

PinkStringofHearts · 26/09/2024 23:31

You do that 🤷🏻‍♀️. I'd never pick my kids crying and panicking and fighting with a bus driver, too much drama for me. We all favour different things.

You really don't have a clue do you!

iwfja · 26/09/2024 23:32

Coruscations · 26/09/2024 23:28

OP has said it's her home stop which is on a route and which other pupils can use. No-one suggests he was supposed to take her to her front door. I don't understand why you keep banging on about this?

Exactly. I don't understand why several people are banging on about this and going on about rural locations and bus drivers not dropping kids off at the front door of farms a mile away from the main road. It's completely irrelevant. In this case OP's daughter was supposed to be dropped off at her home stop (perhaps this happened to be a stop just outside her house or a couple of hundred metres down the road).
People have invented their own stories about where the actual stop was supposed to be.

Treesinmygarden · 26/09/2024 23:32

Phen0menon · 26/09/2024 23:03

I am confused as to how its a safeguarding issue. All the teenagers in our village who get private school buses are not met at the stop by an adult. They often walk another mile or so home from the stop, by themselves. This is because its generally considered acceptable for secondary aged children to be out and about without parents. She was with other kids, her mum had been notified of the need to collect her. He's just a bus driver. He doesn't have parental responsibility for a 14 year old. When shit goes a bit wrong with transport its up to the parents ~who chose a school miles from home~ to collect their kids, not other people.

If your DC got the train to school and there was a signal failure the train driver wouldn't ring all the parents and wait with teenagers. They'd have to ring their parents and wait around until a lift appeared, or ring a cab, or get a bus instead.

Edited

Are you so obtuse that you think everyone has a school on their doorstep? Seriously??!!

Inslopia · 26/09/2024 23:32

direct to the house kind of deal.

I have no words.

PinkStringofHearts · 26/09/2024 23:31

rainfallpurevividcat · 26/09/2024 23:26

I know which one I'd rather be. The one who stands up tp lazy, incompetent men.

You do that 🤷🏻‍♀️. I'd never pick my kids crying and panicking and fighting with a bus driver, too much drama for me. We all favour different things.

Treesinmygarden · 26/09/2024 23:31

Phen0menon · 26/09/2024 23:03

I am confused as to how its a safeguarding issue. All the teenagers in our village who get private school buses are not met at the stop by an adult. They often walk another mile or so home from the stop, by themselves. This is because its generally considered acceptable for secondary aged children to be out and about without parents. She was with other kids, her mum had been notified of the need to collect her. He's just a bus driver. He doesn't have parental responsibility for a 14 year old. When shit goes a bit wrong with transport its up to the parents ~who chose a school miles from home~ to collect their kids, not other people.

If your DC got the train to school and there was a signal failure the train driver wouldn't ring all the parents and wait with teenagers. They'd have to ring their parents and wait around until a lift appeared, or ring a cab, or get a bus instead.

Edited

He is responsible for dropping a minor off at the designated stop. He did not.

rainfallpurevividcat · 26/09/2024 23:30

Treesinmygarden · 26/09/2024 23:27

That is his fucking problem - he has a responsibility here!!!

Quite. As a parent I wouldn't give a monkeys what the bus drivers issues were. Stupid man.

Treesinmygarden · 26/09/2024 23:29

LittleOwl153 · 26/09/2024 23:00

It's a clear safeguarding breach.
You need to contact whoever organises the bus - not the bus company - it will either be a school or county education dept arrangement. They will be horrified to know that their contractor - who is supposed to be safeguarding trained would dump a kid at a bus stop with no means of getting home when their contract wad to get her home.

If the route was that much of an issue the driver could have explained to dd that the route was an issue and was there any chance she could be picked up from another point on the route. If hmshe could arrange this then he should have waited with her until her pick up arrived. That way he was covering his duty of care. If, as it sounds, he left her at the stop and drove off I would not expect him to be driving a school run again once reported. (And if he is I'd be clear with dd she is to report to you/school any comments he makes as having got away with it he will think he can do/say as he likes sadly.).

If he dropped her off and left her, he should be suspended pending investigation. No ifs or buts.

Inslopia · 26/09/2024 23:28

Yet me and my kids are the ones being calm and getting on with life, meanwhile the Ops daughter is crying and she is getting into fights with bus drivers. I know which one I would rather be.

😆😆

Coruscations · 26/09/2024 23:28

ATenShun · 26/09/2024 23:10

@Coruscations

As it is a bus I'd suspect it will be an organised route by the school. In which case I am doubtful it will be a direct to the house kind of deal.

OP has said it's her home stop which is on a route and which other pupils can use. No-one suggests he was supposed to take her to her front door. I don't understand why you keep banging on about this?

mugboat · 26/09/2024 23:28

PinkStringofHearts · 26/09/2024 23:25

Yet me and my kids are the ones being calm and getting on with life, meanwhile the Ops daughter is crying and she is getting into fights with bus drivers. I know which one I would rather be.

what a strange hill to die on

Treesinmygarden · 26/09/2024 23:27

Phen0menon · 26/09/2024 22:57

Its very difficult.

What if the bus driver has a child of their own and is already very late to collect them and they are waiting somewhere for him, also at risk of harm? What if he has caring responsibilities to get home for?

Does the bus driver know your DC has autism? You may find that if she can't cope with this sort of transport mishap that most other teenagers would be able to handle, due to her autism, that you will have to have more contingency plans & special arrangements in place for her.

That is his fucking problem - he has a responsibility here!!!

Inslopia · 26/09/2024 23:27

Why do we default assume the bus driver is some kind of arsehole who does this out of sheer laziness?

Read the OP, there might be something we can infer from the text.

”I had words with him and he was completely rude, ignorant, aggressive and arrogant about it.”

Treesinmygarden · 26/09/2024 23:27

ATenShun · 26/09/2024 22:49

Yes and the contract is normally local pick-up and drop off points. The kids (or their parents) are expected to be able to get to the local collection points. It is the same as expecting pupils within 3 miles of the school to be able to walk in and home.

And that is the precise location they are supposed to drop off at, not choose a location to suit themselves!

rainfallpurevividcat · 26/09/2024 23:26

PinkStringofHearts · 26/09/2024 23:25

Yet me and my kids are the ones being calm and getting on with life, meanwhile the Ops daughter is crying and she is getting into fights with bus drivers. I know which one I would rather be.

I know which one I'd rather be. The one who stands up tp lazy, incompetent men.

ATenShun · 26/09/2024 23:25

Coruscations · 26/09/2024 23:17

Yet again, this is a contractual arrangement with an independent school. If the bus company wants to keep its contract - and you can be pretty sure it does - it won't start imposing arbitrary conditions like this on individual parents.

Just like everything in life it will boil down to price. The current company has bid on the contract. It will be based on the location of the pick-up/drop off, which will likely be a central point. Most of the time they are obliging the parent or child by going the (literally) extra mile. In the same way if there is space on the bus they will transport siblings that don't qualify for transport.

I have lived rurally majority of my life so know that a road up to 1 farm can be a mile long. Providing the child is within 3 miles of that road end, then it is up to the family to arrange further transportation if there is no grace and favour from the bus driver.

Unless the OP is 100% the girl is entitled to collection from her door, I'd suggest she be cautious.

PinkStringofHearts · 26/09/2024 23:25

Coruscations · 26/09/2024 23:22

Then you have extraordinarily low expectations for something you're paying for.

Yet me and my kids are the ones being calm and getting on with life, meanwhile the Ops daughter is crying and she is getting into fights with bus drivers. I know which one I would rather be.

Inslopia · 26/09/2024 23:24

I grew up in what was then a rough part of London. Think navigating gangs, dealers, junkies, prostitutes & their clients on the school run/daily life. One of the scariest experiences of my life was getting a late train back to uni that went on some huge detour where I had to get off at 1am somewhere I’ve never been or knew with little lighting & barely anyone about. Thankfully a boyfriend came and picked me up and I was an adult.

armadillio · 26/09/2024 23:24

Bellatrixpure · 26/09/2024 22:42

Some people have these things called jobs they need to be at, and other responsibilities at that time.

Some people should maybe RTFT, OP only just clarified it’s an independent school and that she pays for the bus. That should have been in the OP.

Coruscations · 26/09/2024 23:24

Phen0menon · 26/09/2024 23:08

Come on - I am a grown adult and i would panic if I was dropped a 2hr walk away from my home and expected to walk along roads with no paths with 60mph traffic, in the dark! It’s very normal this would upset a child

Bloody hell do you not get out much?

No one said she had to walk. She's a teenager. She just had to wait at a bus stop there with friends until a lift got sorted.

At exactly this age i got stuck at manchester bus station at 10pm. A coach driver just left me there, having not told me the connecting bus (by same company on one ticket) was meant to get to a relatives house wasnt running. I had to wait 45 mins for a lift. I didn't panic & lose my shit!!

Do you have symptoms indicative of autism?

Swipe left for the next trending thread