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To be annoyed the charity shop called me rude

283 replies

ohmydays37 · 22/09/2024 23:07

I donated two huge bags of clothes to local charity shop. Before I could even ask a question the woman who worked there demand my postcode for gift aid. I said my husband deals with that and I explained I wasn't comfortable giving his details without his permission. She then said, I was extremely rude and it was for gift aid and she was running a business. In no way was I being rude (which I told her).

I guess my AIBU to think you can't just ambush people for gift aid without knowing if 1) they pay tax and 2) you need to explain the details of it. Which she didn't.

OP posts:
godmum56 · 23/09/2024 16:29

PassingStranger · 23/09/2024 15:48

I've never been asked.
If not happy take the clothes back at the time and take somewhere else?

I have been asked to do gift aid and I say I am sorry I can't and that ends the conversation. I have never been asked for my postcode first so gift aid can be applied, and the "I have a business to run" comment is very rude.

godmum56 · 23/09/2024 16:27

StormingNorman · 23/09/2024 15:36

They weren’t asking for his details. They were asking for OP’s…as the person making the donation.

It was OP who quite randomly brought her husband into the conversation.

but she says she is a non tax payer and therefore cannot do gift aid.

PassingStranger · 23/09/2024 15:48

I've never been asked.
If not happy take the clothes back at the time and take somewhere else?

StormingNorman · 23/09/2024 15:36

ClairDeLaLune · 23/09/2024 00:25

GDPR. OP shouldn’t give out personal details about her his and without checking with him first. It’s not a decision she can make for him, it’s an individual decision. OP was correct and the shop worker was rude.

They weren’t asking for his details. They were asking for OP’s…as the person making the donation.

It was OP who quite randomly brought her husband into the conversation.

GiantHornets · 23/09/2024 13:35

KnottedTwine · 23/09/2024 10:13

They are businesses and not a lot goes to the charity

Filling up the bingo card... Charity accounts are published online for anyone who wants to see how much they're raising and how they are spending it.

You’ve misunderstood the poster, who was referring to the bags that come through the door and are collected from your doorstep a few days later. Those collections are for a business which has said it will donate a percentage of their profit to charity. The percentage is usually very small

PinkSparklyPussyCat · 23/09/2024 12:44

outdamnedspots · 23/09/2024 11:17

@PinkSparklyPussyCat, then other people are wrong. You don't have to declare donations to a charity shop on your tax return!!

You have to list cash donations.

I've never done a self assessment so only going by what others have said. I still wouldn't give out DH's details and I'd be pissed off if he gave out mine.

MammaGisAF · 23/09/2024 12:42

MammaGisAF · 23/09/2024 12:40

It’s not the items donated. The shop sends you a letter with an amount they have claimed for selling your items. You then have to declare this if you complete a self assessment. Trust me it’s a ball ache having to save these letters and then declare the amounts claimed for the last tax year when you get round to doing it.

Here is the template!

To be annoyed the charity shop called me rude
MammaGisAF · 23/09/2024 12:40

outdamnedspots · 23/09/2024 11:17

@PinkSparklyPussyCat, then other people are wrong. You don't have to declare donations to a charity shop on your tax return!!

You have to list cash donations.

It’s not the items donated. The shop sends you a letter with an amount they have claimed for selling your items. You then have to declare this if you complete a self assessment. Trust me it’s a ball ache having to save these letters and then declare the amounts claimed for the last tax year when you get round to doing it.

AgileGreenSeal · 23/09/2024 12:30

limmie · 23/09/2024 09:39

I wish we had somewhere like this where I live, each charity shop seems to have it's own set of rules, the latest one, only 2 carrier bags at a time, one no books. I have tried a few and all 3 made me feel like a nuisance that I was dropping stuff off that they were then going to have to sort out - not sure what the answer is! I shall look further afield actually, out of my town.

One of the worst I’ve had was when I’d phoned ahead and made sure they wanted my stuff and then when I brought it in the old man sitting behind the desk rolled his eyes and sighed at me.
I said “the lady on the phone agreed to take it” and he replied “there are no ladies working here”, obviously making a ‘joke with a jag’ at his female colleague’s expense. 😑

outdamnedspots · 23/09/2024 11:17

@PinkSparklyPussyCat, then other people are wrong. You don't have to declare donations to a charity shop on your tax return!!

You have to list cash donations.

SonjaBarkerFinch · 23/09/2024 11:17

SoupDragon · 23/09/2024 11:14

You are very clearly over invested in a stranger yourself.

I can't believe you needed that to be explained.

Can you explain why that’s a bad thing?

SoupDragon · 23/09/2024 11:14

SonjaBarkerFinch · 23/09/2024 10:23

Explain.

You are very clearly over invested in a stranger yourself.

I can't believe you needed that to be explained.

PinkSparklyPussyCat · 23/09/2024 11:13

outdamnedspots · 23/09/2024 08:47

@PinkSparklyPussyCat - Postcode, house number, name. As others have said if he does a self assessment it's a pain in the arse.

You don't have to declare items that you donate on your tax assessment. You only have to declare cash donations. But donations to charities are tax free - see
www.gov.uk/donating-to-charity

It's the charity shop that is benefiting here: they can claim tax relief on anything they sell that you donate.

Other people have mentioned having to declare it on a self assessment and receiving a tax bill. No way would I sod about with that for the sake of a charity getting a couple of quid extra!

ohmydays37 · 23/09/2024 10:52

I literally walked into the shop, told the lady I had some bags and she then said "first 3 digits of postcode ie X11 and asked for the rest".

No hello, thank you, we do gift aid and blah blah. She wasn't SEN and I wasn't exaggerating as per a few comments.

My husband has signed up to gift aid in another shop which he does take things too. This shop is easier to park and carry donations.
Therefore, I'm not giving his details to a shop he hasn't signed up for.

OP posts:
SonjaBarkerFinch · 23/09/2024 10:46

Ihopeithinkiknow · 23/09/2024 10:30

@SonjaBarkerFinch it's not odd to feel second hand embarrassment when reading things online lol I'm not overly invested in this thread or other posters but seeing someone being a nob for no reason does stand out to me

Then you must feel embarrassed for yourself right now.

BunnyLake · 23/09/2024 10:45

I always just say no when I get asked about Gift Aid. No one has ever been rude. She sounds pretty obnoxious.

KnottedTwine · 23/09/2024 10:36

have to mark down what price they are charging for each item that any particular person has brought in, and then if that item sells the cashier has to refer back to their paper work/computer to reference whether the person who donated the item pays tax or not?

I have volunteered for two large high street charities, both use gift aid barcodes. So each donor who is registered for gift aid has their own gift aid number and we print off stickers with their barcode number. Then when selling the item, you scan the barcode and then enter the price. The software does all the rest of it.

Needmorelego · 23/09/2024 10:36

@PlayingDevilsAdvocateisinteresting when someone is registered for gift aid their donation has a sticker with a code on.
When the customer goes to buy the product the assistant scans the price tag and then scans the gift aid sticker. It's all done electronically.
If the donations are from a non gift aid registered person they will just have a price ticket.

Prelived · 23/09/2024 10:34

Sorry that last message is mine was meant to be in response to knottedtwine. But I'm a bit new here

Prelived · 23/09/2024 10:32

Exactly.

Registering your details to be a GA donor is entirely voluntary. If you do sign up (by completing a few details and signing a declaration), you receive a donor number to make future drop offs. Asking for a postcode/surname is just quicker sometimes eg if people have forgotten their donor card. We don't use those details for anything else.

Marketing/advertising/leafletting for charity organisations (like most) is run nationally, nothing to do with individual shops.

Ihopeithinkiknow · 23/09/2024 10:30

@SonjaBarkerFinch it's not odd to feel second hand embarrassment when reading things online lol I'm not overly invested in this thread or other posters but seeing someone being a nob for no reason does stand out to me

Toomanyemails · 23/09/2024 10:30

People saying OP should have given out the husband's postcode - if he's self employed and/or does a lot of charity donations it can actually be a hassle to keep track of gift aid for tax returns and at a certain point I think you can end up having to pay it back, so even as a spouse it might not be reasonable to share it without asking

PlayingDevilsAdvocateisinteresting · 23/09/2024 10:29

I have only read page one so apologies if someone else was as ignorant as me!

I don't pay tax on my income - legally! But I would still like to understand how places like charity shops can get gift aid on donated products? I understand it perfectly for monetary donations, but for donations like used clothes or furniture etc, does the manager or someone else trusted to do so, have to mark down what price they are charging for each item that any particular person has brought in, and then if that item sells the cashier has to refer back to their paper work/computer to reference whether the person who donated the item pays tax or not?

Sorry, I don't think I am wording this very well at all - basically I don't understand the logistics involved in getting gift-aid for products rather than money directly!
Many thanks to anyone who replies.

Chillimuma · 23/09/2024 10:27

You should have said ‘im not a tax payer’ and that would have resolved all issues

SonjaBarkerFinch · 23/09/2024 10:25

Cantsleeper · 23/09/2024 09:58

Every one of your comments has been unnecessarily aggressive, as if getting someone riled up gives you some sort of buzz. It won’t work on me, unfortunately, I just think you look really silly. I’m sure you’ll want to get another little jab in but I’m finished here, it’s given me a sense of second hand embarrassment I could have done without of a morning!

It’s odd you fee embarrassed for strangers online. I guess that’s where the over investment part comes in.

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