Neighbour kicked my door down/broke in

Yes, apologies. In that case the council need to be moving the tenant on. It's still not her landlord's responsibility though.

Not defending the statement but I think OP said "I don't trust the police so I won't tell them where I'm staying" then later clarified she meant "I think the police will (accidentally or not) tell the violent man where I am staying" which makes much more sense. Obviously not her fault people interpreted what she was saying in a broader sense but you can see why MNers who don't really read the thread carefully latched on it.

You've misread it. The OP has stated that 3 of the flats, hers included are private rents. The other one is temporary - i.e. the guy that has barged into her flat.

I know this is well meaning advice, but you haven't read past the opening post, have you?

ok - OP, you need to move. Now. You wont win.

I am absolutely on your side but i have seen up close, how there is little protection in the community for people against those with serious and enduring violent MH issues.

I have a family member - lets call him 'Bob', (vulnerable adult) who was in this situation - in a small block of flats with a schizophrenic upstairs neighbor who honed in on Bobs vulnerabilities within a month of Bob moving in there

The neighbour broke into Bobs flat three times - whilst Bob was at home. He smashed Bobs nose, and cheekbone and Bob dare not leave his home as had to share a communal doorway

This mentally unwell neighbor would scream at kids in the street asking if they had seen bodies etc

The nottingham attacker ,this neighbor was another one who you could see had the real potential to go that way

The police and housing association were useless. THe police told Bob that he might as well drop the charges as it would not go anywhere, and visited him four times over a period of 24 hours to pressure him in to doing so

The housing association said their hands were tied as this neighbor had 'capacity' to choose where he lived. Three times this neighbour was sectioned and three times he returned getting more violent each time

I was trying to assist and trying to get bob moved became a full time job as each day there were calls and emails to social services, mps, counsellors, solicitors, police, housing association, mental health professionals etc etc. There were recordings, even a video of the neighbour screaming in Bobs face that he was going to kill bob. The police refused to even visit that time...sent the mental health team round to section him again

No one could help. Everyone involved said that this neighbour had the very real threat of seriously harming bob....but all agencies hands were tied

the police were appauling - they almost seemed to want to save themselves the paperwwork of dealing with it

Eventually Bob walked away from the flat and made himself intentionally homeless and left the city that all his family lived in.

Heartbreaking

@blessedday the op is in a meeting with police now, she made arrangements to meet at 11am today

This is absolutely excellent advice. There should be multi-agency working between the police and the mental health social work team to stage an urgent intervention.

I don't think she sounds paranoid at all, I think she as very sensibly removed herself from a dangerous and volatile situation and alerted the appropriate people who have subsequently responded in quite a dismissive fashion.

Good luck with everything @Sparklfairy

How on earth does it sound like she has paranoia? The arm chair detectives on this thread are astounding.

This is appalling and the police should have been out to you by now. I'd keep calling them on the hour every hour until they respond.

Get onto your MP (google them and their office email will be right there) and put
URGENT in the email heading. Basically turn your post above into the email. It's their job to put pressure on the police chief to find out why nobody's responded to you. Also copy in your police and crime commissioner for the area.

Is there any way you can make the front door temporarily safe so that he can't kick it in again?

Sending hugs.

That's great news in a way, because you can petition the council to move you. I'm still not sure why you're focusing on the landlord as being the one who needs to do something as they let their properties via the council but at least it's a non traditional type of tenancy that can be ended or amended if your housing officer agrees to move you.
Of course the council should be moving him but they probably won't. If they did would you feel safe going back?

OK, it sounded like you were struggling with paranoia (I dislike/distrust the police, but if I'd reported something and they wanted to take a report, I definitely wouldn't refuse to tell them where I was). But I've caught up with the thread and seems like you were just tired/stressed?

Anyway, good luck today, I think it's absolutely shocking they didn't come out after your 999 call!

Is it some kind of supported accommodation? Because it sounds like both you and your neighbour have needs - in which case do you have a support worker to help with this?

I agree with you OP and can see why you want to keep safe and have some control over when you see the police. Also being at the police station rather than in a cosy hotel will bring it home to them they have a job to do.

This. I can see why some think the OP is being obstructive but there are far too many examples where the police (and other organisations) have shared information they shouldn't have.

So I can also understand why someone might be happier to fix a time to go to them rather than have them come to where she currently feels safe.

https://ico.org.uk/about-the-ico/media-centre/news-and-blogs/2023/09/data-breaches-put-domestic-abuse-victims-lives-at-risk-uk-information-commissioner-warns/

When you go to the police ask have they made a referral to mental health crisis team.

I would actually call them up now to double check in advance so they can’t lie.

The guy needs to be assessed for a section.

That’s the only chance you have to get him gone quickly.

Good luck.

That sounds very scary . Have any of your other neighbours had any problems with him?
I'm not surprised the police didn't show up . Which is very sad to say.
I hope something gets sorted today so you can atleast go home and feel safe .

@Sparklfairy Good luck at police station this morning. Take a notebook or use your phone and take the name and number of anyone you speak to. Useful if needed in the future and shows them you mean business.
Ask why they didn’t attend and tell them you’re recording their answer.

Obviously I haven't seen your Tenancy Agreement but I would strongly suspect (because it's very common) that the 14-day provision relates to when the Landlord is entitled to charge you for additional amounts (e.g., interest) on top of the rent you owe. That doesn't mean that you're allowed to pay your rent up to 14 days late, or prevent the landlord from initiating an eviction.

OP you deserve better treatment from the police. Out of interest if you had a thumb lock on before, how come it wasn't replaced? Lazy landlord? (I'm assuming it was that same flat?)

I HOPE that once you make it clear you're not going to sit back and take it - while not being obstructive and remaining polite.... - they might start to act, to get you off their backs...

Best of luck. I really can't imagine how it must have felt.

Get in contact with your local councillor and local MP if you've not done so already. You need to escalate this as you're potentially in danger (as you know).

I just realized in case my story wasn't clear advice. Hopefully this won't ever happen to you again but IF it does have the police/emergency services on speed dial.

Calls are recorded and they HAVE to respond to a crime in action especially a violent one where as if you phone after the fact they have a 'whats happened has happened and is over and in the past now so we can do the statement now or in 6 weeks time' type attitude.

If they failed to respond to a violent recorded 'in real time' call they would be held over a barrel and hung out to dry if anything did happen so you have strong basis for a complaint.

OP, I read your email to the letting agent and just wanted to flag that you cannot unilaterally decide to withhold a portion of your rent. You'd be putting yourself in default of your tenancy agreement. Respectfully, your understanding of the law seems way off-base. Not trying to be unkind, this sounds like a horrific experience, amd you don't want to inadvertently put yourself in a more vulnerable position, even if you feel as though your position is morally justified.