Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Neighbour kicked my door down/broke in

435 replies

Sparklfairy · 22/09/2024 20:51

AIBU to expect the police to arrest/remove him...?

I live alone in a flat in a block of 4. I have met this neighbour just once, and introduced myself. A few weeks ago he knocked on my door, not threateningly, but persistently - consistent knocking for 3-4 minutes... at 1.30am. I was awake as I WFH but nights, and just ignored it.

He went away, and there's been nothing since. Until yesterday at 6-something in the morning. Again, I was working but the flat was in total silence. No tv or any noise that would disturb him, I was literally just sitting on my bed.

Suddenly I heard a bang and froze. I was confused and didn't know what it was and was trying to work out where it was coming from. 3 or 4 further bangs and my front door burst open and he was stood there, swaying, glassy eyed.

I screamed. It's a studio, tiny flat, like one of those micro flats that you see advertised but yes, this is my life and I had no escape, no room to hide in, not even a bathroom with a lock on the door (as there is no lock, and the bathroom is opposite the front door).

I screamed at him, he said I was 'in' his head, fucking with his head (when I've done absolutely nothing), and when he tried to step towards me I screamed again and he suddenly 'clicked', became lucid and said ok and left. I was shaking.

My other neighbour (upstairs, but next door to him), texted me saying he heard screaming, and let me take refuge in his flat. Before I did, I obviously called 999. The police seemed non committal, that someone would come out at some point. 36 hours later I've had no visit.

But here is the kicker. When hiding in my neighbours flat, my friend/neighbour had the bright idea of just knocking on his door and talking to crazy tenant. He has recorded the conversation where crazy tenant admits I did nothing wrong but I just 'remind him' of someone and that's why he broke my door down

I rang 101 with the crime ref to update. The lady was so helpful and checked with her supervisor as she was astonished no one had come out to me yet. She reassured me that someone would attend and it had been miscategorised/recategorised now.

It's now nearly 9pm on Sunday and STILL nothing. I can't go home. The lock has been 'fixed' but obviously Crazy Tenant has proven that he can break it whenever he likes. I live alone. I have stressed every single detail which should have escalated this, but nothing is being done. I have chased with the letting agent but basically they're saying I have to wait until Monday for any action to be done. And even then, they were non committal as to WHAT would happen.

So I'm stuck, and cannot go home, and my rent is due today. I have no idea what to do.

OP posts:
Thread gallery
7
Headstarttohappiness · 23/09/2024 20:53

Have you the energy after all this to call the Kent Messenger/ Evening Post news desk and give them the story? They will probably run the story and that publicity may well get the police and/or your landlord shifting.

IJustCantDeal · 23/09/2024 20:50

I’m sorry this happened to you, but yabu. The police de-escalated because by the time you called them the man had left so in their eyes it’s no longer an emergency. If he was still there and refusing to leave they would’ve responded immediately. You then left the property without informing them where you were going and when they called (likely from outside of your property) you refused to give your location so they couldn’t immediately come to you. You made it difficult for them to respond and police have a lot to deal with these days they’re essentially doing social work, mental health, youth work…. On top of their actual jobs because there just isn’t enough resources out there. I understand this was extremely traumatic and I hope they can resolve this so you can feel safe in your home but you need to cooperate with them.

GuestFeatu · 23/09/2024 20:28

Laura95167 · 23/09/2024 20:26

You need to make a complaint to police, and you need to make a complaint to your landlord. Then if it were me I'd possibly consider a move

why did you feel the need to quote the entire opening post, and with a comment that's a repeat of several hundred posts that have already been made on the thread?

Laura95167 · 23/09/2024 20:26

Sparklfairy · 22/09/2024 20:51

AIBU to expect the police to arrest/remove him...?

I live alone in a flat in a block of 4. I have met this neighbour just once, and introduced myself. A few weeks ago he knocked on my door, not threateningly, but persistently - consistent knocking for 3-4 minutes... at 1.30am. I was awake as I WFH but nights, and just ignored it.

He went away, and there's been nothing since. Until yesterday at 6-something in the morning. Again, I was working but the flat was in total silence. No tv or any noise that would disturb him, I was literally just sitting on my bed.

Suddenly I heard a bang and froze. I was confused and didn't know what it was and was trying to work out where it was coming from. 3 or 4 further bangs and my front door burst open and he was stood there, swaying, glassy eyed.

I screamed. It's a studio, tiny flat, like one of those micro flats that you see advertised but yes, this is my life and I had no escape, no room to hide in, not even a bathroom with a lock on the door (as there is no lock, and the bathroom is opposite the front door).

I screamed at him, he said I was 'in' his head, fucking with his head (when I've done absolutely nothing), and when he tried to step towards me I screamed again and he suddenly 'clicked', became lucid and said ok and left. I was shaking.

My other neighbour (upstairs, but next door to him), texted me saying he heard screaming, and let me take refuge in his flat. Before I did, I obviously called 999. The police seemed non committal, that someone would come out at some point. 36 hours later I've had no visit.

But here is the kicker. When hiding in my neighbours flat, my friend/neighbour had the bright idea of just knocking on his door and talking to crazy tenant. He has recorded the conversation where crazy tenant admits I did nothing wrong but I just 'remind him' of someone and that's why he broke my door down

I rang 101 with the crime ref to update. The lady was so helpful and checked with her supervisor as she was astonished no one had come out to me yet. She reassured me that someone would attend and it had been miscategorised/recategorised now.

It's now nearly 9pm on Sunday and STILL nothing. I can't go home. The lock has been 'fixed' but obviously Crazy Tenant has proven that he can break it whenever he likes. I live alone. I have stressed every single detail which should have escalated this, but nothing is being done. I have chased with the letting agent but basically they're saying I have to wait until Monday for any action to be done. And even then, they were non committal as to WHAT would happen.

So I'm stuck, and cannot go home, and my rent is due today. I have no idea what to do.

You need to make a complaint to police, and you need to make a complaint to your landlord. Then if it were me I'd possibly consider a move

PotatoLove · 23/09/2024 20:25

I'm so sorry OP, that sounds bloody terrifying! I really hope you can get something done about that unhinged neighbour.

Evan456 · 23/09/2024 20:20

They’re all supposed to have had new training on this sort of stuff, so much for looking after women in danger! Totally disgusting treatment, go to the police station and don’t leave until they do something

RaspberryParade · 23/09/2024 20:16

sidebirds · 23/09/2024 18:54

I am so sorry to hear of your experience OP. I have read all your posts but not the entire thread so this may have already been suggested. As a extra precaution have a London Bar fitted on your door. Read about them here: https://www.londonbar.co.uk/

The locksmith should be able to provide or at least fit one. I bought mine at a local DIY shop. I see from the link similar products are also available.

Also, once this person has been removed from their temporary accommodation, insist that the exterior locks of the building are changed. Very best wishes to you.

Edited

The thing i worry about those is if what if you need an ambulance and you cant get to the door to let them in?
Its going to be hard to batter down the door.

Ariana12 · 23/09/2024 20:04

Like everyone else I just wanted to reach out to you. You're not doing anything wrong. This is not on you. I really hope that people are taking you seriously. If you are able to move. I would. He sounds deeply unstable. Good luck.

RottenApplesSpoilTheLot · 23/09/2024 19:38

YaCannyKickYaGrannyInTheShin · 23/09/2024 12:55

No I do get that but the OP said she was out when the police battered down the door, so how could it have been locked from the inside?

Or are you saying you can leave the house and still turn the thumb lock from the outside?

yes - it locks from the outside with a key, but on the inside with the thumb lock.

WWGD · 23/09/2024 19:17

I think this is something your MP should know - email them and mark it as urgent casework. They will have regular contact with the local police and should be able to chase up

sidebirds · 23/09/2024 18:54

I am so sorry to hear of your experience OP. I have read all your posts but not the entire thread so this may have already been suggested. As a extra precaution have a London Bar fitted on your door. Read about them here: https://www.londonbar.co.uk/

The locksmith should be able to provide or at least fit one. I bought mine at a local DIY shop. I see from the link similar products are also available.

Also, once this person has been removed from their temporary accommodation, insist that the exterior locks of the building are changed. Very best wishes to you.

London Bar - Door Frame Reinforcer

Original solid steel Kickstop London Bars. These Award Winning anti-burglary Door Frame Reinforcers for timber doors, will resist kick-in attack and forced entry

https://www.londonbar.co.uk

H0210zero · 23/09/2024 18:53

I'd get in touch with the police and make it clear that you feel they've endangered your life by not dealing with this correctly. Tell them you'll be logging a complaint with the IOPC Independent Office if Police Complaints and do that. I do see where some people are coming from regarding letting the police know where you are. They are duty bound to keep that confidential but it will look suspicious to them and may also look like the neighbour was on the hunt for drugs and your lack of willingness to discuss your whereabouts may have them suspecting that you are taking it dealing drugs and that this is a neighbour dispute gone wrong. You've literally told your landlord your at a Travelodge and the whole of Mumsnet so why not just let them know. There's nothing stopping you telling them but still requesting to do a statement at the station where you feel safe. Make sure you go to this meeting with all evidence but back it up they have a habit of losing things so always keep a back up. Especially the recording of his admitting you did nothing and you just reminded him of someone.

359fj · 23/09/2024 18:47

Xmasxrackers · 23/09/2024 18:15

My daughter was hit by a car on the last week of term before summer. Still waiting for the police to “pop round and take a statement”…

I witnessed a violent attack a few years ago - 18 months later, the police turned up to take a statement!

LostFaithinPolice · 23/09/2024 18:45

I’m not comfortable giving full details but I’ve been in a very similar situation recently (live with dh and 3 dc) but in my experience the police will be less than useless even though our lives were greatly at risk from repeated instances and we had to flee in the middle of the night with our children to temporary accommodation (where we stayed in 2 single rooms for over 4 months)

I had evidence, but eventually absolutely nothing was done. It’s been filed apparently. Helpful

I had never dealt with the police before and had this misguided notion that if bad people did bad things (and there was a folder full of proof and they had an extensive previous criminal record!) that they would be punished by the law. How wrong I was.
I now have absolutely zero trust or faith in the Police whatsoever.

TequilaNights · 23/09/2024 18:41

Sorry your are experiencing this OP.

I have had a door kicked in before and it is utterly terrifying.

Can you invest in something like Upgraded Portable Door Lock & Door Stop Alarm, Dual Protection Security Door Kit,Door Security Devices Pocket Self Defensey Tools,for Traveling Hotel Home Apartment College House(2 Pack) amzn.eu/d/gfmNR2E thisto help with security?

Don't bother wasting time on some of the people on here, just reply to those offering helpful advice and support.

Xmasxrackers · 23/09/2024 18:15

LaerealSilverhand · 23/09/2024 12:30

Really sorry to hear this but I'm afraid I'm not at all surprised. A shop local to me was robbed at knife point - lady cashier absolutely terrified. Police failed to attend or follow up. I witnessed a serious accident with a young man with serious facio-cranial injuries and signs of internal bleeding/shock. Ambulance said earliest they could get to us was 90 minutes.

Our public services are utterly broken.

My daughter was hit by a car on the last week of term before summer. Still waiting for the police to “pop round and take a statement”…

Grandmotherly · 23/09/2024 18:14

You can go directly to Victim Support. They system can help you navigate the police/legal

RozaCl · 23/09/2024 18:03

Sparklfairy · 22/09/2024 20:51

AIBU to expect the police to arrest/remove him...?

I live alone in a flat in a block of 4. I have met this neighbour just once, and introduced myself. A few weeks ago he knocked on my door, not threateningly, but persistently - consistent knocking for 3-4 minutes... at 1.30am. I was awake as I WFH but nights, and just ignored it.

He went away, and there's been nothing since. Until yesterday at 6-something in the morning. Again, I was working but the flat was in total silence. No tv or any noise that would disturb him, I was literally just sitting on my bed.

Suddenly I heard a bang and froze. I was confused and didn't know what it was and was trying to work out where it was coming from. 3 or 4 further bangs and my front door burst open and he was stood there, swaying, glassy eyed.

I screamed. It's a studio, tiny flat, like one of those micro flats that you see advertised but yes, this is my life and I had no escape, no room to hide in, not even a bathroom with a lock on the door (as there is no lock, and the bathroom is opposite the front door).

I screamed at him, he said I was 'in' his head, fucking with his head (when I've done absolutely nothing), and when he tried to step towards me I screamed again and he suddenly 'clicked', became lucid and said ok and left. I was shaking.

My other neighbour (upstairs, but next door to him), texted me saying he heard screaming, and let me take refuge in his flat. Before I did, I obviously called 999. The police seemed non committal, that someone would come out at some point. 36 hours later I've had no visit.

But here is the kicker. When hiding in my neighbours flat, my friend/neighbour had the bright idea of just knocking on his door and talking to crazy tenant. He has recorded the conversation where crazy tenant admits I did nothing wrong but I just 'remind him' of someone and that's why he broke my door down

I rang 101 with the crime ref to update. The lady was so helpful and checked with her supervisor as she was astonished no one had come out to me yet. She reassured me that someone would attend and it had been miscategorised/recategorised now.

It's now nearly 9pm on Sunday and STILL nothing. I can't go home. The lock has been 'fixed' but obviously Crazy Tenant has proven that he can break it whenever he likes. I live alone. I have stressed every single detail which should have escalated this, but nothing is being done. I have chased with the letting agent but basically they're saying I have to wait until Monday for any action to be done. And even then, they were non committal as to WHAT would happen.

So I'm stuck, and cannot go home, and my rent is due today. I have no idea what to do.

Not at all. You are right to feel vulnerable maybe go to the police station in person to get the attention you so rightly deserve!

Loley22 · 23/09/2024 17:55

Hi OP obviously the ideal situation for you would be for this person to be removed- if he is in temp accommodation could you contact housing and report the incident as this is a breach of the rules he should be following. I wonder when you speak to police/ll could they supply you with a door jammer to help make your front door more secure? Of course I appreciate you probably don't want to go back there whilst he is still there x

TotteringonGently · 23/09/2024 17:54

I know a bit about this sort of situation. Go straight to your MP in the strongest possible terms about how frightened you were and how the police have totally dismissed you. Throw the Casey report in there a few times plus the law that's just come in regarding domestic violence survivors in police call centers. Also write to your local council's MASH team. Google it and it should come up. They will have a multi agency meeting every day and may well know this person.

I am so sorry and so angry this is happening to you.

Dibbydoos · 23/09/2024 17:49

Have the screws been replaced with longer screws in the lock? This might add extra security.

Buy a door jam - one of those triangular blocks and wedge it under your door. Ask your LL to add extra security and to throw this guy out.

WTF are the police doing?

I'm so angry about what's happening to you.

Thank the lord for your good neighbour.

Drugs are an absolute source, this nutter was high - no excuse, he is a menace and should be thrown out.

You also need to move out without penalty. Maybe your LL has other properties they can house you in.

Good luck xxx

MagicFarawayTea · 23/09/2024 17:40

Who are the arseholes voting you are being unreasonable?

HaudYerWheeshtYaWeeBellend · 23/09/2024 15:23

From her rent? Why? Why do you think her landlord is responsible for immediately safeguarding her?

Agree and the law will be with the LL, the LL isn’t responsible for this man’s actions, nor are they responsible for the police investigation, they are however responsible for the dwellings and they have taken reasonable steps to ensure the property is secured, if someone wants to break into your property, the landlord isn’t responsible ensuring he does not breaking into your property , the police are!

HaudYerWheeshtYaWeeBellend · 23/09/2024 15:17

The Consumer Protection from Unfair Trading Regulations 2008 / I’m not sure why you’ve quoted this act as it won’t get you anywhere, you haven’t been misled or misold anything, it also doesn’t cover dwellings.

The property will also be deemed as habitable as the lock has been fixed and measures are being taken to secure the door more, this will be seen as reasonable steps by the LL.

Your personal safety does not make the property not habitable, again this should not be confused with the property being deemed habitable, these are separate issues and should not be confused with each other.

I’m not going to argue these points with you as I suspect you will disagree as it isn’t to your timeframe and while I sympathise that what you’ve been through is traumatic there isn’t a fast tract solution unfortunately.

The police need to investigate the criminal side of this and your LL needs to investigate the breach of their tenancy agreement , these are TWO very separate issues.

You making a lot of assumptions based on what your think is correct or what you think should happen, the law doesn’t work like this , even criminals have legal rights.

You’re not helping the situation by delaying speaking to the police because atm, all they have is your account of things, the need to speak to you and investigate the situation to build a case, then they can prosecute if there is a case.

Your LL won’t be able to do much either until the police have completed their criminal investigation and even then the perpetrator still has legal rights, more so if he has mental health illnesses.

A LL cannot without due process evict someone, even if there is criminal activity involved.

Now I understand you might disagree with this but the law is the law.

Hopefully you get some answers but sadly it’s not going to be on your time frame.

notafanofmarmite · 23/09/2024 15:01

MugPlate · 22/09/2024 21:40

I would make plans to move. I don’t trust the authorities to do anything to long-term prevent this man from carrying out his violent delusions.

yup, get the heck out of there.