Anyone work in a Premier Inn?

They had a plane to catch

you could easily be a coercive/abusive mother who is trying to get in- and have no right of access. why not leave him til he wakes up?

Oh!!! There's an idea..

If your 18 year old can't be trusted to get up in time to meet a flight that will inconvenience the entire family they simply have to have someone more responsible in with them to get them up.

Once someone is 18 they are an adult and have the right to make silly life choices, and hotel staff should not be the ones required to make judgement calls about whether they are in serious danger.

The price people want to pay for hotels there will simply not be enough staff/management on for them to implement anything like a safe procedure for giving staff access to locked hotel rooms.

Did you arse yourself to read any of the thread at all?

Haha!! Yes!!

Is "get a second room key" the new "cancel the cheque"?

I always get an extra key for the teenagers room so I can go in and wake them up
as they never do and also don’t answer calls/door knocking! Sometimes the phone signal in P Inn is terrible as well!

Well the whole point of the thread is that when the door is locked from the inside, the hotel cannot let you in...

So if I was staying in a premier inn with my DH and he went to bed early and I stayed in the bar to read my book and he and absent-mindedly locked the door so I couldn't get in with my keycard, would the hotel let me in? I am assuming yes, as I am named on the room?

Edited: I guess I could bang on the door so he lets me in himself. But if he didn't hear me...

so a sensible answer is one that agrees with what you think should happen, whereas all the people giving rational and fact-based explanations about why rooms can't be opened, are presumably not-sensible because they conflict with your view of health and safety and how hotels should be run, despite apparently having no experience in either of those fields?

That won't open a door that's locked from the inside, as has already been pointed out dozens of times earlier in the thread.

Cleaners will have a master key for when they do the sheets in a morning.

@saraclara ooooh didn't see that bit

But this is when you tell your teen that they shouldn't deadlock it. If people want a solution to this then there needs to be a bit of compromise as this isn't an emergency situation. And what is up with kids now that they go into such a deep sleep and are still that way in the morning? I'm guessing they're staying up too late on their phones/games so they're sleep-deprived and falling into the deepest of sleep when it should be wake-up time.

The door was locked internally. The keycard is a red herring here. Having it would make zero difference. The whole thread is about the fact that the doors cannot be unlocked with the keycards when the lock is turned inside.

Yep, poor lad just wanted to lie in and miss his flight and the family holiday.

Poor lad just wanted a lie in while away.

He could have had a girl in with him or anything and then have his mum, uncle and however many staff members barge in.

So had he, like an adult, paid his own expenses for the holiday he was about to miss the start of and delay everyone? While I agree the solution was for OP to have kept his room card or for someone else to have been in the room with him, rather than employees being able to enter it, it's ridiculous to expect the OP to merrily shrug her shoulders and go off the holiday without him saying, 'Oh well he's an adult.'

I worked in a few hotels over the years. All had a master key that opened every room in the hotel. It was kept in the safe. But this was back in the days of actual keys. Also each room had two keys so of only one key was required the other was hung up in a locked cabinet behind reception.

Why are you asking OP? Do you intend to complain to Premier Inn?
What have you discussed with ds to avoid this / deal with his heavy sleeping in the future?

I book hotel rooms routinely as a solo female traveller and I would absolutely not stay anywhere where any member of staff could get in my room. The internal lock provides me with a huge sense of peace of mind and I would absolutely never stay anywhere where this could be overridden. If there's a true emergency the police will break down the door. Otherwise your room should be your own. I would argue an adult (18) has the right to oversleep without having his room being broken into. You being his mother doesn't give you the right to physically and violently break into another adults room - not even because you suspect they're in danger, but because you don't approve of the time they might get up! Outrageous. Put him in a cot bed in your room if you want to treat him like a baby. Mad

I stayed in a hotel where rooms could be opened. How I found out? There was an armed robbery. Two guys first robbed reception to then demand to be let into all rooms. In the middle of the night. Not sure what they would have done hadn’t they been able to be let in, but it probably would have made enough noise for someone to alert the police earlier. So yes, give me a hotel where nobody can get into my room any day.

And if someone is deeply engrossed in very quiet sex, therfore not answering, staff should be able to enter the room? (Scenario that eextteme unlikely but not impossible I guess).

People book hotels with fake names- you say you're his mother....

If the worst case scenario has happened in a hotel, I think it's fair it should be for trained police officers to discover, not someone's mother or a potentially 19 year old receptionist.

Yes but you are doing this with good intentions. Not everyone will be and it shouldn’t be the responsibility of a hotel staff member to make that call

Easier for the safety of all guests to have a policy to not enter. Your son missing a flight does not constitute a situation urgent enough to break very good intentioned policies