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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Or was the mechanic?

61 replies

catcurl · 21/09/2024 19:39

Contacted a specialist mechanic this morning to enquire about a job over the next few weeks, surprisingly he could come to me within the hour. Alarm bells should perhaps have rang but has some good reviews online etc. The particular service be provides he comes to customers.

We agreed on £135 in advance. He said that either bank transfer or cash was fine. All good.

After he was finished, I asked for his bank details to send on the money. He said he had the bank details and would like to be paid there and there. I had presumed most services are happy and prefer to send an invoice but said this was fine.

I tried to add him as a new payee, but do this so infrequently, I forgot the password needed for this and inserted it wrongly several times, the panic didn't help!

I said to him that I would get cash, but would need my husband to bring this, who was a five minute run away with the baby. Out in running buggy, so could get to me quickly not so much vice versa if that makes sense.

Honestly, I never carry my Debit card (use contact less on my phone!) and explained that my husband could go to the nearby cash machine and bring along.

At this point, his tone became hostile, trying initially to go to the cash machine with me, then asking me where I lived and if I could not get cash there, and insinuating we would both go.

All whilst shaking his head and saying 'this is very strange' and putting my car key from the ignition into his pocket.

He seemed to lessen slightly when he heard me phoning my husband and explaining the honest situation to him as well, with the agreement that he would be five minutes.

My husband was along after a very difficult five minutes, and I still feel a bit upset about it all.

I appreciate that he wants to be paid, I would too. But I was taken back by the aggressive tone, the immediate assumption I was trying not to pay, all whilst I tried to explain it was an honest error and trying to arrange a swift solution.

Any thoughts appreciated!

OP posts:
Ivehearditbothways · 21/09/2024 20:45

TheHeadOfTheHouse · 21/09/2024 20:43

He has no right to withhold someone’s car until they pay him.

If you went to a garage to collect your car, they won’t give it to you until you pay the bill. Same thing. If she doesn’t like it, she can call the police and explain why she didn’t come prepared to pay.

Shade17 · 21/09/2024 20:45

TheHeadOfTheHouse · 21/09/2024 20:43

He has no right to withhold someone’s car until they pay him.

Lol! He has EVERY right to do that.

Ivehearditbothways · 21/09/2024 20:44

You knew the price in advance, didn’t get the cash out, didn’t take your debit card with you and don’t know your log in details for paying by bank transfer.
No wonder he was angry and thought you weren’t going to pay. You sound a mess.

TheHeadOfTheHouse · 21/09/2024 20:43

Shade17 · 21/09/2024 20:41

i also don’t like that he put your car key in his pocket when he thought you weren’t going to pay

Why on earth not? He’s not going to release the car until the bill is paid.

He has no right to withhold someone’s car until they pay him.

DragonGypsyDoris · 21/09/2024 20:43

catcurl · 21/09/2024 19:39

Contacted a specialist mechanic this morning to enquire about a job over the next few weeks, surprisingly he could come to me within the hour. Alarm bells should perhaps have rang but has some good reviews online etc. The particular service be provides he comes to customers.

We agreed on £135 in advance. He said that either bank transfer or cash was fine. All good.

After he was finished, I asked for his bank details to send on the money. He said he had the bank details and would like to be paid there and there. I had presumed most services are happy and prefer to send an invoice but said this was fine.

I tried to add him as a new payee, but do this so infrequently, I forgot the password needed for this and inserted it wrongly several times, the panic didn't help!

I said to him that I would get cash, but would need my husband to bring this, who was a five minute run away with the baby. Out in running buggy, so could get to me quickly not so much vice versa if that makes sense.

Honestly, I never carry my Debit card (use contact less on my phone!) and explained that my husband could go to the nearby cash machine and bring along.

At this point, his tone became hostile, trying initially to go to the cash machine with me, then asking me where I lived and if I could not get cash there, and insinuating we would both go.

All whilst shaking his head and saying 'this is very strange' and putting my car key from the ignition into his pocket.

He seemed to lessen slightly when he heard me phoning my husband and explaining the honest situation to him as well, with the agreement that he would be five minutes.

My husband was along after a very difficult five minutes, and I still feel a bit upset about it all.

I appreciate that he wants to be paid, I would too. But I was taken back by the aggressive tone, the immediate assumption I was trying not to pay, all whilst I tried to explain it was an honest error and trying to arrange a swift solution.

Any thoughts appreciated!

Based on what you said, you actually sound dodgy. Maybe he wasn't being aggressive, rather he just wanted to be paid for the completed work?

Whaleandsnail6 · 21/09/2024 20:43

He's probably had bad experiences in the past with people not paying.

I find it a bit strange that you were not expecting to have to pay him there and then, and were not prepared to do that.

Were you expecting to be able to have the work done and then go home and pay him?

Shade17 · 21/09/2024 20:41

i also don’t like that he put your car key in his pocket when he thought you weren’t going to pay

Why on earth not? He’s not going to release the car until the bill is paid.

TheHeadOfTheHouse · 21/09/2024 20:35

I think he was out of order, and my husband is a tradesman.

i also don’t like that he put your car key in his pocket when he thought you weren’t going to pay

Sirzy · 21/09/2024 20:30

To him it will have understandably looked like you were trying to avoid paying. He did the work you should have been ready to pay.

Shade17 · 21/09/2024 20:27

No doubt he’s been dicked about before and heard plenty of excuses, he wasn’t to know that you were above board. Don’t blame him, blame the twats that have tried to screw him previously.

Solent123 · 21/09/2024 19:45

Unfortunately he's probably had a few bad experiences with people not paying and was expecting you to be a non payer. I once filled up with petrol and then realised I didn't have my purse (pre smart phone days) and the petrol station owner went nuts at me and was threatening to call the police, which in the end I told her to do. I realised when I got home that my purse was in the glove box but I'd been so flustered by her anger I hadn't realised at the time, thankfully she wasn't on duty when I went back to pay.