OpenReach forgot to install fibre broadband at the property I am living in. Every other house in the hamlet was hooked up but us. I wfh and 0.5mb broadband was not good enough, so I finally got it installed.
It took 3 years for me to get it installed. I have kept the property well in this time and have always paid my rent on time.
OpenReach finally hooked us up last month. The management company have emailed the landlord about the way OpenReach have routed the wiring. He emailed me and told me to sort it. I emailed Sky and they said they were dealing with it. I then got an email an hour ago giving me notice on the property and saying “I will have to come through and sort the issue myself as the wires on the staircase is unbelievably bad and needs addressing urgently.”. The wire is held on to the outside brick with little clamp things and is not a trip hazard, but I am doing everything I can to get it sorted.
We have 8 weeks to find somewhere that will take a disabled single mum on Universal Credit with a child and a dog, with no
savings for paying 6 months upfront and no guarantor. We are going to end up homeless in temporary accommodation aren’t we?