Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Is this a breach of GDPR?

33 replies

GDPR · 20/09/2024 21:31

Not necessarily an AIBU, I’m just posting here for traffic!

I recently moved into a new private rental within a large block of flats. Some weeks ago I found out that there needs to be work carried out on the building and everyone who lives within a certain side of the building will have a surveyor who needs access to the flats.

Today I received an email from a member of the Tenants Association regarding the surveyors availability and instead of sending the email via BCC. He’s CC’d at least 50 tenants all into one email. That’s 50 strangers (yes we live in the same building but do we need access to each other’s email addresses without consent? I don’t think so) whose personal data have been shared just like that.

Some people have already replied asking why their email address has been shared with others and I’m wondering the same thing. I’m sure people may think, ‘well it’s hardly the end of the world if people have your email address’ but I don’t think other tenants should have access to it in the first place. Is this a breach of GDPR? Do organisations like a Tenants Association Group need to protect people’s data the same way that larger businesses do?

I’m not going to do anything about it but I just wondered whether they’re in the wrong or not tbh

OP posts:
forgivingfiggy · 20/09/2024 23:39

Yes, in breach of gdpr. But if it's a small organisation you are likely dealing with someone who sent an email and CCed rather than BCCed accidentally. They probably don't have the tech to prevent human error.

GDPR · 20/09/2024 23:06

Ladyritacircumference · 20/09/2024 22:19

It depends if the source of the email was an organisation or business governed by the Data Protection Act.

For example it wouldn’t be a breach of GDPR if I CC’d all my neighbours in to an email from my personal account to raise a concern about neighbourhood issue.

However, if I CC’d all my neighbours in to a business email promoting my gardening services it would be.

The email was from a business email (the Tenants Association email address) in regards to building work. Seems pretty formal to me and I don’t think are emails should have been shared with one another

OP posts:
Ladyritacircumference · 20/09/2024 22:19

It depends if the source of the email was an organisation or business governed by the Data Protection Act.

For example it wouldn’t be a breach of GDPR if I CC’d all my neighbours in to an email from my personal account to raise a concern about neighbourhood issue.

However, if I CC’d all my neighbours in to a business email promoting my gardening services it would be.

GDPR · 20/09/2024 21:51

Thank you for the comments. I did think it was a breach of GDPR but I wasn’t 100% sure.

@ThinWomansBrain as mentioned in the OP, I’ve only moved here recently so I’m not too clued up about how everything works. I personally won’t be reporting anyone but there are tenants that have responded who aren’t too happy at all. I’ll certainly respond and inform them about the law and the use of the BCC function

OP posts:
ThinWomansBrain · 20/09/2024 21:46

it is - but how is the association funded? If it's funded by a levy on all the tenants, you're kind of shooting yourself in the foot if they are fined

Maybe as a first approach a politely worded email explaining the legal position and explain how to use BCC on mass emails would achieve more?

lavenderboux · 20/09/2024 21:42

Yes, as it is an unauthorised disclosure of personal information.

SkaneTos · 20/09/2024 21:40

It would seem like a breach to me.

constantlylactating · 20/09/2024 21:32

Yes, it's a data breach. Contact the ICO for more info.

Swipe left for the next trending thread