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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to tell you to avoid Green Chef like the plague?

57 replies

Fohxy · 20/09/2024 08:54

Green chef are one of those meal box companies.
I saw an offer online but to look at the menu you had to add payment details.
I looked at the menu and they had automatically stuck two meals in my cart which I removed. One of which contained an ingredient which my child is very allergic to.
I looked at the menu but there was nothing I wanted so cancelled the subscription and left.
4 days later I got the box delivered containing the 2 meals that had been auto added to the cart.
I've explained all this to them. They say they have a 5 day cut off, but I only looked at the site 4 days before it was delivered.
I got my money back as I paid via paypal, but now they are emailing me asking me to pay.

Honestly, I can't afford it. It's "only" £20 but that's a significant amount of my current weekly budget. The food was donated.

So, obviously, please don't use these people, online reviews of this company are full of the same story, but also does anyone have any advice here? I'm trying to contact them again but getting nowhere.

OP posts:
ItTook9Years · 20/09/2024 09:06

I was looking at them yesterday and looked at the menus for the next 3 weeks without giving them so much as an email address. 🤷🏻‍♀️

poetryandwine · 20/09/2024 09:06

Nemasu · 20/09/2024 09:04

How did they manage to send you the meals, you must have added your address details etc?

The meals were not sent to OP.

JoinUsTonight · 20/09/2024 09:06

Nemasu · 20/09/2024 09:04

How did they manage to send you the meals, you must have added your address details etc?

I think paying with Paypal would have given them that info?

AlwaysFreezing · 20/09/2024 09:05

That's sneaky. And dangerous, given the allergy issue. Did they ask if you'd any allergies? If not, I'd consider letting your local food safety team know. Allergens and their management are a huge issue for companies like these and they should know better.

Bloody stressful for you.

Nemasu · 20/09/2024 09:04

How did they manage to send you the meals, you must have added your address details etc?

Fohxy · 20/09/2024 09:02

MissSkegness1951 · 20/09/2024 08:59

You've been refunded so there is no need to do anything more.

Block them.

But they're harassing me saying I owe them money. I'm concerned they'll pass it on to a debt agency or something.

OP posts:
MissSkegness1951 · 20/09/2024 08:59

You've been refunded so there is no need to do anything more.

Block them.

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