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WFH - What is reasonable?

343 replies

Nutellla · 10/09/2024 22:46

Looking for views on whether I have unreasonable expectations about WFH. I have worked from home for over 8 years in two different jobs and never had an issue until now. In previous roles I have been trusted to do my job and manage my time accordingly. This has often meant that I work late in the evening when required etc. but during the day, I was able to manage my time (within reason). For example, I always logged on in time in the morning but would occasionally work in a cafe to get out of the house or pop out to do the school run for 15 mins or go to the corner shop if I wanted some chocolate :-) Nobody was ever bothered, as long as my objectives were being met.

I started a new job 6 months ago, I'm senior project manager level with no direct reports. I need to travel 40% of my time, which involves flexibility on my part with early mornings and over night stays etc - I have no issue in this. I also need to work late occasionally.

When I am not travelling I WFH but my line manager and his manager have Teams alerts set up against everyone in the company and if the status changes from 'active' to amber (indicating that your mouse hasn't moved) you get a phone call with some lame question but essentially it's a checking up call. I thought at first I was being paranoid but over the last 6 months the following has happened:

  1. I was away from my desk for 20 mins as was dealing with a plumber who had come to fix our shower - phone call from boss
  2. Away from my desk for 15 mins having a chat with my neighbour who had brought over a package - phone call from boss
  3. Went off line for 25 mins as was working in a cafe and forgot my charger so had to go home - phone call from boss with impromptu 1:1
  4. Popped to the corner shop today for 15 mins as I wanted some chocolate - phonecall from boss.
  5. Boss has said in conversation, he needs to know where I am at all times.

Are my expectations unreasonable or did I just have it too good in my previous job? If you are WFH is it okay to step away from your desk. Its not like I am customer service or answering phone calls all day. I often don't speak to people (unless it's my boss checking up on me - haha!) There are other issues too and am looking for another job but interested on views if it is the same elsewhere?

OP posts:
clarkkentsglasses · 11/09/2024 02:57

Boss must have NOTHING to do. Who has time for that????

allthemiddlechildrenoftheworld · 11/09/2024 02:57

@Nutellla actually shocked and disgusted to read that you go to work in a cafe when you are meant to be doing your real job!!!! that is taking the piss!!! no wonder many employers do not agree with wfh!!!

EBearhug · 11/09/2024 02:53

Would you think it ok to pop to the shop or do the school run if you worked out of an office?

Shop has always been acceptable, usually with, "does anyone want anything?" Obviously just a bar of cchocolate can of drink sort of thing, not a full supermarket weekly shop. Every office I've worked in since 1996 has had a shop on site.

AnywhereAnyoneAnyTime · 11/09/2024 02:08

The word is working from home.

Would you think it ok to pop to the shop or do the school run if you worked out of an office?

This is why so many companies are demanding people come back to the office, because of people who seem to think they can fit work in around their home life, or take the piss by using automatic mice.

Calamitousness · 11/09/2024 01:56

No. I don’t think you’re unreasonable. I do same as you and more and wfh but I also work late and on non working days etc. I do my hours just not always 9-5. Which is fine. I’ve told my boss I sometimes am late to log on if I need to do something first thing but if I am then I’ll make it up somewhere in the week. I wouldn’t count putting washing on etc. as downtime. I think the focus if you’re on teams call for hours is different too and you really need time away from pc at some points. I think that style of management is very junior and usually is driven by someone who is not particularly smart or mature in their role.

Lizzie67384 · 11/09/2024 01:41

Itisjustmyopinion · 11/09/2024 00:07

I have a similar job title to you and my boss couldn’t care less when I log on and off as long as I get the job done

So If I go to the gym at 2pm, meet a friend for a coffee in Costa over lunch or have Selling Sunset on in the background while I am creating a PowerPoint pack then I will

My question would be has your boss not got enough work that means that he has the time to stalk you? My boss has no time to sit and monitor when we all change from green to amber

I was just about to post this! I have a senior role (and it’s very flexible!), in my experience, poor managers look to micro manage and pick on ‘easy’ stuff to make it look like they are actually doing something - he can’t be busy if as soon as he sees your icon go to amber, he calls you? Also what if you’re on a work call or making notes etc etc that doesn’t involve being on the computer? You’re still working but would show as away - he sounds like a terrible manager

Aconite20 · 11/09/2024 01:20

Sounds like your new boss is related to my new boss. Devoted micromanager, thinks they know everything despite this being their first post in the sector, bangs on about 'never missing anything' but actually oblivious to most things they can't see or be told in detail by the devoted (and drastically under qualified) brown nosers in the wider team.

New boss also regularly buggers off whenever they feel like it without letting anyone know, spends most of their time in the office on the phone, loudly, to their kids while the rest of us do their work for them (stopping as of now). I used to happily go above and beyond but not any more. If they haven't left by the time I finish the post-grad course I'm on I won't be staying, I have no loyalty to the organisation at all any more. I'm already looking after having originally thought (pre arrival of new boss) I'd be here a few years at least.

EBearhug · 11/09/2024 01:04

It's probably partly being a new job and not knowing you, and also every workplace has its own culture and expectations. But yes, I do expect to be expected to manage my own time within the requirements of the job. I know when meetings are, what daily tasks there are, what longer deadlines are for projects. Also, I'm due to start an out of hours system update in a minute. If they want me sometimes working very unsociable hours, they can show some flexibility in the day, too.

I see no difference between going to the shop on the corner of my street and the onsite shop at the office; in fact, the one on my street is probably closer. No difference from my manager going out for a vape.

I too am in a new job. I've got a really inflexible micromanager. I can understand wanting to supervise new staff closely - someone can know the technical side of a job very well, but they'll still need help with knowing the expenses process, how to request applications - all the stuff that is internal and different in every company. But people also need their own space to learn and make mistakes and managers shoukd have their own work - if they've got time to check up on everyone constantly, they can't be doing all the work they're expected to do.

I'm dealing with it by having another job interview lined up next week.

Probablyfinebutworried · 11/09/2024 00:51

You are not being unreasonable - that level of scrutiny over teams status is nuts. I work til the job is done; regularly finish later than 5 or don't have a full hour for lunch (or more time than it takes to make lunch before eating in front of my computer) and am granted TOIL only in the very rarest circumstances. On less busy days i might nip to the shop, have a wax, have a walk round the block and would probably let my team know before I did it. If I was being teams stalked like this I would be fuming.

CC222 · 11/09/2024 00:33

Sounds like micromanaging... I would be uncomfortable with that level of monitoring but for the meantime... open the post-it note app and ensure curser is in it, and place your tv remote control (button side down so it won't slip off) on the space bar. It will keep the key running over the post it note, without sending your laptop or computer into chaos, and will ensure your status stays active at all times...
But ultimately if they can't trust you to do you job without you being active online every second of your working hours, then in my opinion it's bad management and also not an environment I'd want to be in.

Nutellla · 11/09/2024 00:13

Hayley1256 · 11/09/2024 00:07

Are they expecting you to catch up on emails at night or are you doing it because your making up the time you've spent not working during the day? Have you discussed with your boss that you do school runs etc but make the time up at night? If I'm leaving the house at 4 or 5am for work travel then I get to bank the travel time, so I would log off really early that day or save it for another day if I can't do it on the same day. It sounds like you to need to communicate your expectations of flexibility with your boss as they seem to be in the dark about your routine and working habits so they feel like they can't trust how you are managing your time

If I'm having a busy day, then there may be a few emails that I need to respond to in the evening, it depends on the day. It's not a case of make time up but making sure my job in done.

There is no toil element to my job. I don't get to claim back any additional hours for travel or overtime. It's not that type of job or company.

OP posts:
Gremle · 11/09/2024 00:11

MinervaMcGonagallsCat · 10/09/2024 23:04

Online presenteeism is just as bad as in person.

I wouldn't work anywhere with that kind of toxic culture.

I'd be looking for another job.

This !

Sounds like company are ok with wfh but manager isn’t.
Or company knows that wfh needs to be tolerated to get & retain good staff. But they don’t trust the process.

Get yourself a better job, you’re not paranoid, and things won’t improve.

Hayley1256 · 11/09/2024 00:07

Are they expecting you to catch up on emails at night or are you doing it because your making up the time you've spent not working during the day? Have you discussed with your boss that you do school runs etc but make the time up at night? If I'm leaving the house at 4 or 5am for work travel then I get to bank the travel time, so I would log off really early that day or save it for another day if I can't do it on the same day. It sounds like you to need to communicate your expectations of flexibility with your boss as they seem to be in the dark about your routine and working habits so they feel like they can't trust how you are managing your time

Itisjustmyopinion · 11/09/2024 00:07

I have a similar job title to you and my boss couldn’t care less when I log on and off as long as I get the job done

So If I go to the gym at 2pm, meet a friend for a coffee in Costa over lunch or have Selling Sunset on in the background while I am creating a PowerPoint pack then I will

My question would be has your boss not got enough work that means that he has the time to stalk you? My boss has no time to sit and monitor when we all change from green to amber

24hoursfromtulsa · 11/09/2024 00:05

For this kind of role it would usually be completely normal to have time flexibility in your role, to be able to nip out to do personal admin tasks and not to have to clock watch.

Every organisation I have worked in has treated project manager or similar roles (i.e. not call centre type roles) in the flexible way that you want.

Ignore the posters who think you should account for every minute if your time and work strict hours - we don't all work in those kind of roles, and for some reason some people on MN seem to get annoyed about other people having flexibility.

Nutellla · 10/09/2024 23:59

Janeir0 · 10/09/2024 23:50

I cant believe you're finding a 9-5 suffocating, when you should be at work for those hours unless otherwise agreed.

It's 8.30 - 5.30 (so a 40 hour week) plus I will catch up on a emails at night. In addition every other week I'm away and have to leave my house anywhere between 4am and 5 am to travel to the site, I think this is why I am so fed up about them monitoring me when I am at home.

OP posts:
Janeir0 · 10/09/2024 23:50

I cant believe you're finding a 9-5 suffocating, when you should be at work for those hours unless otherwise agreed.

AliMonkey · 10/09/2024 23:45

My job is flexible like this because it works both ways. I frequently have to do work in evenings or in my days off to get the work done, but that also means it’s ok if I take a bit of time during my “working day” in same way you do. So as your job clearly isn’t 9-5 then it’s perfectly reasonable for you to do this. But clearly your boss disagrees so find something else. But do also agree with a pp that sometimes you have to prove yourself initially before they will trust you and stop micromanaging.

Hayley1256 · 10/09/2024 23:40

qualifiedazure · 10/09/2024 23:33

Presumably that also means they can't expect any early mornings or overnight stays from the OP either? Strictly 9-5 only.

Most contracts will state general working hours plus any travel requirements. I travel for my role and that is expected, however on a normal working day I wouldn't spend my time travelling about, having long conversations, going to the shop etc in works time. I have the flexibility to do this if needed but I would clock off and also let my team and boss know I won't be around for x amount of time in case something urgent comes up - that's just been professional and courteous. The flexi policy I work too states you only have to log in for 5 hours a day then you can log off and use the time you have in credit or make the time back but I would never just log off at 2 without letting my boss and team know even though the policy says I can. Also I add the school runs I do to my work outlook calendar so people don't book meetings in with during that time

Nutellla · 10/09/2024 23:37

The reason I'm asking the question is because I had worked in a culture where as long as I got my job done, I could manage my time. When i say 'pop to the shop', I do just been the corner shop at the end of my street, not a full supermarket shop. I am looking for a new job but the interview process involves to much work and I don't want to get it wrong again. I am genuinely trying to gage whether my expectations are unreasonable and the next job i get will be the same.

OP posts:
qualifiedazure · 10/09/2024 23:33

Hayley1256 · 10/09/2024 23:32

If your contracted hours are mainly 9-5 then it seems you are taking the piss. If I'm leaving my desk to for longer than 10 mins to change location, do school run, sort a plumber etc then I would clock out and do it in my own time (we have a flexible clock in/clock out system). I would also drop my boss a message to let them know. I expect the same from my team and they expect the same from their teams. Have you made it clear to your boss you take these breaks and but always make the time up?

Edited

Presumably that also means they can't expect any early mornings or overnight stays from the OP either? Strictly 9-5 only.

Hayley1256 · 10/09/2024 23:32

If your contracted hours are mainly 9-5 then it seems you are taking the piss. If I'm leaving my desk to for longer than 10 mins to change location, do school run, sort a plumber etc then I would clock out and do it in my own time (we have a flexible clock in/clock out system). I would also drop my boss a message to let them know. I expect the same from my team and they expect the same from their teams. Have you made it clear to your boss you take these breaks and but always make the time up?

CharlotteBog · 10/09/2024 23:30

I read a lot of scientific papers in my job. They're online, but I'm often not moving my sodding mouse about the whole time.
Thankfully I work in a team where everyone does what is expected of them.

SonicTheHodgeheg · 10/09/2024 23:30

I’ve seen lots of videos on social media explaining how to look like you’re online on Teams. Definitely worth a search and testing the proposed solutions.

Nutellla · 10/09/2024 23:29

My performance is fine in fact my 3 month review was really good. Without sounding arrogant, my role is quite specialised and I know difficult to recruit for. I don't want to be seen as doing a bad job because I'm used to a way of working in previous jobs which is different to my current role. However I am finding it suffocating, the role means that I work very independently and can go days without speaking to others in the company.

OP posts:
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