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WFH - What is reasonable?

343 replies

Nutellla · 10/09/2024 22:46

Looking for views on whether I have unreasonable expectations about WFH. I have worked from home for over 8 years in two different jobs and never had an issue until now. In previous roles I have been trusted to do my job and manage my time accordingly. This has often meant that I work late in the evening when required etc. but during the day, I was able to manage my time (within reason). For example, I always logged on in time in the morning but would occasionally work in a cafe to get out of the house or pop out to do the school run for 15 mins or go to the corner shop if I wanted some chocolate :-) Nobody was ever bothered, as long as my objectives were being met.

I started a new job 6 months ago, I'm senior project manager level with no direct reports. I need to travel 40% of my time, which involves flexibility on my part with early mornings and over night stays etc - I have no issue in this. I also need to work late occasionally.

When I am not travelling I WFH but my line manager and his manager have Teams alerts set up against everyone in the company and if the status changes from 'active' to amber (indicating that your mouse hasn't moved) you get a phone call with some lame question but essentially it's a checking up call. I thought at first I was being paranoid but over the last 6 months the following has happened:

  1. I was away from my desk for 20 mins as was dealing with a plumber who had come to fix our shower - phone call from boss
  2. Away from my desk for 15 mins having a chat with my neighbour who had brought over a package - phone call from boss
  3. Went off line for 25 mins as was working in a cafe and forgot my charger so had to go home - phone call from boss with impromptu 1:1
  4. Popped to the corner shop today for 15 mins as I wanted some chocolate - phonecall from boss.
  5. Boss has said in conversation, he needs to know where I am at all times.

Are my expectations unreasonable or did I just have it too good in my previous job? If you are WFH is it okay to step away from your desk. Its not like I am customer service or answering phone calls all day. I often don't speak to people (unless it's my boss checking up on me - haha!) There are other issues too and am looking for another job but interested on views if it is the same elsewhere?

OP posts:
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dnasurprise · 25/09/2024 12:08

I also have a senior role and would expect the flexibility you describe. If someone started to micromanage me like that I would also leave. You could tell them so they rethink their approach to you alternatively good luck with the job search.

spikeandbuffy · 25/09/2024 11:54

asdfgasdfg · 25/09/2024 11:37

I though under H&S rules you had to move away from a screen every 20 mins or so!!

Noooo! You should look away for 20 seconds every 20 mins or so but that's it

Newhere5 · 25/09/2024 11:46

Janeir0 · 10/09/2024 23:17

Unless that kind of flexibility is pre-agreed then you are taking the piss in work time.

Have you missed the part where she said she is being flexible by staying away, doing early mornings etc?
If she gives that level of flexibility she is not unreasonable to expect employer to be a little bit flexible too. It cannot work just one way

asdfgasdfg · 25/09/2024 11:37

I though under H&S rules you had to move away from a screen every 20 mins or so!!

Barney16 · 15/09/2024 22:36

Nutellla · 15/09/2024 21:20

The salary is market rate. I'm quite specialised in a particular field mostly because I have been working in the sector for 20+ years. I definitely want to leave and this thread has been extremely helpful is showing that there are roles around which don't have the WFH culture that my current job has. I've updated my CV but not seen any roles to apply for at the moment, realistically it will probably take about 12 months to find something new, which is quite depressing.

Oh my word that's a long time to have to be in an unsatisfactory job. I work hybrid with WFH regularly and it's up to me to put my hours in but there's no particular pressure to be available online all the time. Sometimes I work more, other days a little bit less so it Evans out. Good luck and I hope you find something sooner. Fingers crossed.

Jimbobwimbob · 15/09/2024 21:43

Nutellla · 15/09/2024 15:59

Yes, I am in a senior position and from the day I started 6 months ago my movements have been monitored. My lunch breaks (if I take them) are timed and my boss has advised the entire senior team that he needs to know where we are at all times. All of us are required to give the business a huge about of flexibility, for example, tomorrow I will be leaving at 4am to get to the site I am working at. I will leave the site at 5.30pm on Wednesday and won't get home until 10pm. Next week, it will be the same but back Tuesday night and then leaving at 4 am Thursday for another site, returning approx 9pm that same night. At the beginning of October, I will be at one site on Tuesday and Wednesday - leaving home as per normal at 4am and returning 9-10pm following day, however the Friday of that same week I need to travel to a conference which takes place over the weekend (I will be working there) and I will return the following Thursday. So that week I will work 12 days without a break and I suspect I will need to ask for the 2 days back that I work the weekend.

Obviously this is the culture of the company I have joined and also the director that I work for. The reason I asked this question was to understand if people in similar roles to thought that the monitoring and lack of flexibility was normal. I will looking for a new job which is so much work, and I need to make sure that I wasn't doing all of this work to find myself in a similar position again.

I grateful for all the replies, clearly there are jobs out there which operate in a similar way to my previous roles. Unfortunately it means going through the recruitment process to find one.

My DH works a similar schedule, lots of time away, over weekends, travel and no guaranteed TOIL.

However when he is home and WFH he would always tell his boss if he had to pop out unannounced for a school run etc. It is common courtesy and builds trust. I personally think it is untrustworthy to pop out mid shift when not on a break without informing a manager / colleague if manager is unavailable

Nutellla · 15/09/2024 21:30

This reply has been deleted

This has been withdrawn by MNHQ at the poster's request.

I have never been in a role where TOIL has been offered, it's not how the sector works. My contract is 8.30am- 5.30pm and I am expected to work additional hours as required. The benefit is that I WFH when not on site and in past roles this has allowed me a degree of flexibility that we need as a family (because I am away 30-40% of the time)

OP posts:
Nutellla · 15/09/2024 21:20

Barney16 · 15/09/2024 20:42

I think it's unreasonable. Your company are getting a good deal but aren't reciprocating. So you are working quite unsociable hours in some instances but also being micromanaged and have no opportunity to take your time back. I would begin to look for something else. You have given this job a go and it's not for you. Are you very well paid? Just wondering if that's a trade off for the aggravation if you don't want to leave.

The salary is market rate. I'm quite specialised in a particular field mostly because I have been working in the sector for 20+ years. I definitely want to leave and this thread has been extremely helpful is showing that there are roles around which don't have the WFH culture that my current job has. I've updated my CV but not seen any roles to apply for at the moment, realistically it will probably take about 12 months to find something new, which is quite depressing.

OP posts:
Barney16 · 15/09/2024 20:42

I think it's unreasonable. Your company are getting a good deal but aren't reciprocating. So you are working quite unsociable hours in some instances but also being micromanaged and have no opportunity to take your time back. I would begin to look for something else. You have given this job a go and it's not for you. Are you very well paid? Just wondering if that's a trade off for the aggravation if you don't want to leave.

Calamitousness · 15/09/2024 20:27

That’s awful @Nutellla i think given your update that I would play them at their own game.
i would log every hour spent travelling and outside of working hours and submit TOIL requests for it every other week or so. They are not reasonable in their company culture and behaviour.

sunsetsandboardwalks · 15/09/2024 19:35

This reply has been deleted

This has been withdrawn by MNHQ at the poster's request.

She says some of it is given back as TOIL but not all of it. No mention of any extra pay either, which is standard in many senior roles.

But my question was more general as you said it would be taking the piss to WFH and pop out to do personal errands - why would it be as long as the work is getting done properly and on time? Confused

Sunnyplain · 15/09/2024 19:30

This reply has been withdrawn

This has been withdrawn by MNHQ at the poster's request.

sunsetsandboardwalks · 15/09/2024 18:22

This reply has been deleted

This has been withdrawn by MNHQ at the poster's request.

Why do you think it's taking the piss to work flexibly?

Nutellla · 15/09/2024 18:20

Nutellla · 15/09/2024 15:59

Yes, I am in a senior position and from the day I started 6 months ago my movements have been monitored. My lunch breaks (if I take them) are timed and my boss has advised the entire senior team that he needs to know where we are at all times. All of us are required to give the business a huge about of flexibility, for example, tomorrow I will be leaving at 4am to get to the site I am working at. I will leave the site at 5.30pm on Wednesday and won't get home until 10pm. Next week, it will be the same but back Tuesday night and then leaving at 4 am Thursday for another site, returning approx 9pm that same night. At the beginning of October, I will be at one site on Tuesday and Wednesday - leaving home as per normal at 4am and returning 9-10pm following day, however the Friday of that same week I need to travel to a conference which takes place over the weekend (I will be working there) and I will return the following Thursday. So that week I will work 12 days without a break and I suspect I will need to ask for the 2 days back that I work the weekend.

Obviously this is the culture of the company I have joined and also the director that I work for. The reason I asked this question was to understand if people in similar roles to thought that the monitoring and lack of flexibility was normal. I will looking for a new job which is so much work, and I need to make sure that I wasn't doing all of this work to find myself in a similar position again.

I grateful for all the replies, clearly there are jobs out there which operate in a similar way to my previous roles. Unfortunately it means going through the recruitment process to find one.

Apologies for all the typo's!

OP posts:
queenofguineapigs · 15/09/2024 17:08

Yes, people seem to think that working is the standard 9-5 and it's about sitting at your desk for that length of time, regardless of output. Of course, some jobs are like that - you have to be in a call centre (or at your home-working desk) during opening hours, or be in a shop when it's open.

But many jobs are about output and actually it doesn't much matter when you do the actual work - you might have the odd meeting, but as long as you attend those and get your work done to the requisite standard, that's what matters.

Way before covid I had a colleague who worked 6-2 so she was free to do the school run etc.. Flexible working patterns aren't remotely new.

EBearhug · 15/09/2024 16:40

Can't imagine doing that , but as I've said, I've never had an office type job working from home, maybe if I did then I'd take the piss too?

If you meet all your deadlines, attend all your meetings and work all your hours and more over a week, how is it taking the piss?

Sunnyplain · 15/09/2024 16:33

This reply has been withdrawn

This has been withdrawn by MNHQ at the poster's request.

Childfreecatlady · 15/09/2024 16:31

Nutellla · 15/09/2024 15:59

Yes, I am in a senior position and from the day I started 6 months ago my movements have been monitored. My lunch breaks (if I take them) are timed and my boss has advised the entire senior team that he needs to know where we are at all times. All of us are required to give the business a huge about of flexibility, for example, tomorrow I will be leaving at 4am to get to the site I am working at. I will leave the site at 5.30pm on Wednesday and won't get home until 10pm. Next week, it will be the same but back Tuesday night and then leaving at 4 am Thursday for another site, returning approx 9pm that same night. At the beginning of October, I will be at one site on Tuesday and Wednesday - leaving home as per normal at 4am and returning 9-10pm following day, however the Friday of that same week I need to travel to a conference which takes place over the weekend (I will be working there) and I will return the following Thursday. So that week I will work 12 days without a break and I suspect I will need to ask for the 2 days back that I work the weekend.

Obviously this is the culture of the company I have joined and also the director that I work for. The reason I asked this question was to understand if people in similar roles to thought that the monitoring and lack of flexibility was normal. I will looking for a new job which is so much work, and I need to make sure that I wasn't doing all of this work to find myself in a similar position again.

I grateful for all the replies, clearly there are jobs out there which operate in a similar way to my previous roles. Unfortunately it means going through the recruitment process to find one.

The company that you work for sounds like it has an incredibly toxic culture which puts micromanagement above productivity. What exactly is your job so I can make a fair comparison? I am in a senior role but not management, just a worker, however I have never seen this level of micromanagement and wouldn't have stayed anywhere that was this bad. That being said, I'm an engineer and work in tech which is known for it's flexibility so it may not be a fair comparison.

MoreCardassianThanKardashian · 15/09/2024 16:18

Sorry but they don't get to expect that amount flexibility and workload from you while demanding to know where you are all day, every day!

I'd be discussing it as a concern AND looking for another job. I work away every few weeks and I've inly been asked where I was once due to background noise and when I said just doing a little food shop and I was told to call them back after so they weren't in the way!

Nutellla · 15/09/2024 15:59

Abbylikeswine · 12/09/2024 09:30

Right I'll rephrase it.

I didn't mean that all senior jobs need to ask permission.

I meant - you can see that the OP is in a senior job, and does need to ask permission.

So obviously in some senior jobs, you do need to ask for permission

Yes, I am in a senior position and from the day I started 6 months ago my movements have been monitored. My lunch breaks (if I take them) are timed and my boss has advised the entire senior team that he needs to know where we are at all times. All of us are required to give the business a huge about of flexibility, for example, tomorrow I will be leaving at 4am to get to the site I am working at. I will leave the site at 5.30pm on Wednesday and won't get home until 10pm. Next week, it will be the same but back Tuesday night and then leaving at 4 am Thursday for another site, returning approx 9pm that same night. At the beginning of October, I will be at one site on Tuesday and Wednesday - leaving home as per normal at 4am and returning 9-10pm following day, however the Friday of that same week I need to travel to a conference which takes place over the weekend (I will be working there) and I will return the following Thursday. So that week I will work 12 days without a break and I suspect I will need to ask for the 2 days back that I work the weekend.

Obviously this is the culture of the company I have joined and also the director that I work for. The reason I asked this question was to understand if people in similar roles to thought that the monitoring and lack of flexibility was normal. I will looking for a new job which is so much work, and I need to make sure that I wasn't doing all of this work to find myself in a similar position again.

I grateful for all the replies, clearly there are jobs out there which operate in a similar way to my previous roles. Unfortunately it means going through the recruitment process to find one.

OP posts:
Itisjustmyopinion · 13/09/2024 16:18

Childfreecatlady · 12/09/2024 18:06

Would be so exhausting working with someone like that.

That person is probably on this thread going by some of the comments 😂

I have been in the office the last couple of days and yesterday a friend who happens to work in the office across the road from mine text me to ask if I was in or wfh. I said yes I was at the office and she asked if I wanted to meet for a coffee. I checked my calendar, had nothing booked in for the next hour so I said I will meet you in 5 minutes

Not only did I not have to check it was ok with my boss, I didn’t hide it either. In fact when I did speak to him later I told him that I had met her for a coffee and she said to say hello as he knows her from a previous role

No drama or telling off and everything still happened yesterday that should have.

The coffee shop next door would go out of business if office workers were not allowed to pop out during the day. Not sure it would make much sense for them to only be open before 9 and during lunch

August1980 · 13/09/2024 13:43

Is working from home the same as flexible working?

if you are contracted to work between a certain time eg (9-5) then you should be working those hours.

if you are contracted to work flexi hours then nipping out to do bits is fine as long as you work your hours.

does your boss work from home too? It’s easy to call him a micromanager based on examples but really it’s just as hard to manage someone like you who is mixing up working from home with flexible working.

queenofguineapigs · 13/09/2024 11:27

A few years ago (before covid) I worked in a job where home-working was not encouraged (and eventually I left because there was no need for me to incur commuting costs when clients didn't give a fig where I was).

But some of my colleagues used to organise events, and they'd be at venues from 7am, 8am etc to set up.

My boss decided to send an email around telling people off for being 10 minutes late to the office (eg if a train was delayed) and saying they should make up the time at lunchtime or after hours. I was actually on leave when he sent the email, so it wasn't aimed at me, but I was really angry for my colleagues who put in loads of extra hours.

I really don't know what's wrong with some bosses.

sunsetsandboardwalks · 13/09/2024 11:14

But if OP doesn’t want the extra hours, then push back on that. I expect 9-5 or something similar is actually in the contract.

Except if you read the OP, her contract requires flexibility and large amount of overnight stays and early starts that she's not financially compensated for.

If they want her to give up her free time for their benefit, then they need to be prepared to allow her to flex her time in return. They don't get to have it all one way.

Jeclop · 13/09/2024 11:10

lucya66 · 10/09/2024 23:08

It does sound like they check up a lot but I am surprised you’re doing these things and think it’s ok to chat to plumber, neighbour and pop to the shop for chocolate. I wouldn’t dare do that or admit it when I wfh.

my emp wouldn’t notice if I was away but I wouldn’t be popping to the shop unless it was my lunch hour or other designated break.

A 5 min break is ok but 15/20 mins does seem a lot.

Why not? We all do this at the office so why not at home. If I bump into a colleague in the kitchen, I'll chat for 15 mins. If I fancy a coffee or a snack I pop to the shop. Since when are we not allowed to move from our desks, take breaks and talk to people?
This is extreme micro-management and I would look for another job. This won't change.

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