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AIBU?

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To think it’s okay to take certain things from a hotel?

414 replies

TakeOrLeaveIt · 10/09/2024 01:00

I’m curious to know what people think about taking items from hotels. For example, I know things like toiletries (shampoos, soaps) are often seen as fair game, but what about things like mugs and glasses? I’ve stayed at a few places recently, and I was tempted by some of the nicer bits. Obviously, I didn’t take anything major, but it’s got me thinking - where’s the line? Is it stealing or part of the hotel experience?

AIBU to think it’s harmless to take certain things? Or shouldn’t all stay behind?

What do you think?

OP posts:
BettyBardMacDonald · 10/09/2024 15:56

HappyDane · 10/09/2024 15:51

It's not stealing. 🙄 It's utterly ridiculous to claim that it is. The hotel does not care one bit whether I have biscuits outside the room or in it. They are there to be consumed by me and are covered by the room fee.

The room fees could be lower if people weren't taking off with multiples of items for future use.

HappyDane · 10/09/2024 15:51

It's not stealing. 🙄 It's utterly ridiculous to claim that it is. The hotel does not care one bit whether I have biscuits outside the room or in it. They are there to be consumed by me and are covered by the room fee.

BettyBardMacDonald · 10/09/2024 15:48

One can purchase individual sachets of sugar at the supermarket, tea too.

Stealing consumables for use off-premises just drives up the costs for everyone.

OrwellianTimes · 10/09/2024 15:30

Toiletries get binned if opened so it’s better for the environment to take them.

Anything else is stealing.

HappyDane · 10/09/2024 15:26

I must say that does put me off a bit too. I'd rather bring my own toiletries in that case, and often do anyway.

I don't make a habit of 'clearing out' the tray of drinks. The places we go to usually have something like two teas and a coffee per day for each guest. Most of those we will drink during our stay. If there's a few left over on leaving day I don't feel bad taking a sachet with me and a packet of biscuits for the drive. That's to be expected, I should think.

I always take one sachet of sugar or sweetener with me - DH doesn't take any in his drinks so there's always some left. I keep It in my handbag and it always comes in handy at some point or other. Similarly, we have a little sewing kit that I bring with us when we travel; it was a hotel amenity some years ago. When and if that one runs out - not likely tbh - I'll pick up another one at another hotel. I don't take them if I don't need them, because what's the point?

Lovelysummerdays · 10/09/2024 14:38

AtypicalMum · 10/09/2024 14:03

Not correct...I worked for a big chain of hotels in the UK (4 star rated) and they did EXACTLY this! Would gather in the part used mini bottles and on quiet days when staff had free time, they would amalgamate the part used products to make full bottles which then went in to rooms for new guests arriving. Part used bars of soap also got gathered in and were put out in function suite toilets and staff toilets.

I have to say that’s kind of gross. Luckily I can’t remember ever seeing bars of soap in funtion room loos. I just can’t see how it’d save money when you’ve paid for staff time tbh. Hotel toiletries start at less than 5p a unit to buy. Please people take your part used toiletries home and let the staff retain their dignity.

BettyBardMacDonald · 10/09/2024 14:34

They provide a selection of hot drink packets but that doesn't mean they budget for the entire tray to be cleared out. And all the sugar.

Same with the toiletries. They are meant for use by those who don't bring their own, not as a free handout so people can stock up their friends and family upon return home.

I'm pleased to see that most hotels are switching to the large containers bolted to the wall of the shower instead of all of this single-use plastic.

And that they are starting to track and charge people for stealing robes, towels and other goods. We all pay for the theft by the greedies.

AtypicalMum · 10/09/2024 14:03

Lovelysummerdays · 10/09/2024 07:09

Nobody is refilling the tiny bottles. That would be time consuming and fiddly and most likely sticky. A bottle of Arran aromatics costs 26p per unit shower gel, shampoo, conditioner it was all the same. A minimum wage worker cost 19p a minute. Unscrewing, refilling, wiping down drying, polishing would cost more in time than just replacing the bottles and you’d need to buy the big bottles at £30-£40. Possibly abroad if labour costs are comparatively low.

They refill the big bottles.

Not correct...I worked for a big chain of hotels in the UK (4 star rated) and they did EXACTLY this! Would gather in the part used mini bottles and on quiet days when staff had free time, they would amalgamate the part used products to make full bottles which then went in to rooms for new guests arriving. Part used bars of soap also got gathered in and were put out in function suite toilets and staff toilets.

BridgetRandomfuck · 10/09/2024 13:52

I was on holiday with two friends years ago and they both took the towels with them as they had the name of the hotel on them - I was so embarrassed! These people are now ex-friends, the towel stealing should have opened my eyes to their character!

Nanny0gg · 10/09/2024 13:43

TakeOrLeaveIt · 10/09/2024 01:00

I’m curious to know what people think about taking items from hotels. For example, I know things like toiletries (shampoos, soaps) are often seen as fair game, but what about things like mugs and glasses? I’ve stayed at a few places recently, and I was tempted by some of the nicer bits. Obviously, I didn’t take anything major, but it’s got me thinking - where’s the line? Is it stealing or part of the hotel experience?

AIBU to think it’s harmless to take certain things? Or shouldn’t all stay behind?

What do you think?

of course it's stealing!

They have stuff that you've taken without paying for (not included in cost of room) - exceptions being partly used toiletries

What would you call it?

AtypicalMum · 10/09/2024 13:42

suziequatrosfatnan · 10/09/2024 11:31

Oh good grief of course they don't refill the mini toiletries!!

Anyway the only time I've been very very tempted to liberate the non-consumables is the times I've stayed at what was the Missonj hotel in Edinburgh. The towels! The bathrobes!! The fucking cost if you nicked them!!! 😳

Eh, actually some hotels DO indeed refill the mini toiletries. I worked in housekeeping when I was still at school, a 4 star well known hotel chain, and they did gather in part used mini bottles of shower gel, shampoo and conditioner etc and would refill them and put them in rooms for new guests arriving.

AtypicalMum · 10/09/2024 13:36

nosleepforme · 10/09/2024 10:29

Anything that gets replaced for each new guest, feel free to take! Any complimentary bottle of water or plastic cups are ok to take.
so think soap, shampoo, those disposable slippers, started loo roll- all okay to take. Dishes, glasses, mugs, paintings, remotes etc aren’t replaced for each new guest and would be considered stealing as the hotel would have to replace.

You're that cheap you would seriously take home a part used toilet roll?? 😂 Having worked in hotels...part used toilet rolls are not binned or wasted, they are used in function suite toilets, staff toilets and staff accommodation. They're not buckshee to take home with you 🙄

FinallyHere · 10/09/2024 13:20

Anything you would otherwise reasonably consume while in the hotel, such as an individual packet of biscuits or a one shot shower gel is I think fair game to take with you.

Not to clear out the whole tray of hot drinks.

Anything else that takes your fancy, take it to reception and ask them to add it to your bill.

HappyDane · 10/09/2024 13:04

Yes it's budgeted into the hotel stay and is complimentary, intended for the guest. There is no difference between drinking the tea/coffee or whatever whilst sitting in the room, or at some other point. Those items are included in the price.

Robes, towels, cups, mugs, glasses, whatever, are clearly to be used whilst staying.

You will not be charged extra if you take sachets/miniatures/sewing kits/whatever else. You very likely will if you take bigger items.

Fizbosshoes · 10/09/2024 12:49

BettyBardMacDonald · 10/09/2024 11:41

Taking tea, sugar and toiletries you didn't need during the hotel stay is stealing, too.

That stuff is there should guests need it IN the room, not as souvenirs.

I disagree slightly - if I go to a cafe and order a piece of cake, and can't eat it all, I wrap up the remainder to take home. If my kids can't finish their pizza I might ask for a box to take home. Because I've paid the same for the item as the person who ate it all in the cafe or restaurant

I wouldn't bother taking sugar sachets, or tea bags from a hotel but I don't have issue with it. The hotel will have budgeted x number of <item> per guest, per night and that's included in the price. Pillows, glasses, and any fixtures or fittings are a separate matter, and I'm surprised anyone would consider removing that kind of thing.

starfishmummy · 10/09/2024 12:40

Single use toiletries, maybe some of the individual tea/coffee/sugar. Years ago on foreign holidays there would often be hotel notepaper so I'd take a few sheets as souvenirs, maybe a pen.

Nothing like mugs/glasses/towels or bathrobes though. If they're nice enough that people want to take them, the hotel might sell new ones anyway.

Auburngal · 10/09/2024 12:36

Laundry bag. In suitcase have about 4 of them. So separate clothes beyond wearing again into different bags.

Fizbosshoes · 10/09/2024 12:28

I take toiletries if they are nicer than I buy at home, and biscuits if I think I will eat them before I get home. I can't imagine taking a loo roll though!

Georgyporky · 10/09/2024 12:21

Many years ago, exDH packed the hotel dressing gown as we left.
He'd seen me wearing it, & thought I'd accidentally left it in the bathroom.
(Lack of observational powers was the very least of his faults.)

He got charged a large amount on his CC for what was a very cheap, well-worn robe !

Treelichen · 10/09/2024 12:21

Definitely stealing. Although I did steal a Leffe glass over summer in France after paying 12 euros for a pint! Felt I'd earned the glass.

Calliopespa · 10/09/2024 12:10

BettyBardMacDonald · 10/09/2024 11:41

Taking tea, sugar and toiletries you didn't need during the hotel stay is stealing, too.

That stuff is there should guests need it IN the room, not as souvenirs.

I guess though they have budgeted for it to be used and so require replacement, which is different from stashing the bathrobe in your suitcase .

HotHotChilli · 10/09/2024 12:04

@montelbano your welcome re the shower caps!

Oh and can I add I love the soap in certain hotels (Mojave Ghost) they get placed in my shoes/sandals to make them smell nice and helps keep humidity down...

reluctantbrit · 10/09/2024 11:55

BettyBardMacDonald · 10/09/2024 11:43

Why can't your kids take a bar of soap on their outing instead of wasteful single use plastic?

A bar of wet soap in a wash kit? Unless you also bring a nice box with a lid which closes properly it is a nightmare.

I would assume in most cases they have shared showers, so they can't leave their toileteries.

I also found that more and more venues are not having shelves anymore in their showers so where do you put your bar?

BettyBardMacDonald · 10/09/2024 11:43

JellyComb · 10/09/2024 10:18

I used to take the mini shower gels etc for the kids residential / rugby tours.

Also the biscuits and hot chocolate sachets for my youngest as a gift because we went away and left him with granny. He's 18 now and i still do it. ❤️

Why can't your kids take a bar of soap on their outing instead of wasteful single use plastic?

BettyBardMacDonald · 10/09/2024 11:41

zingally · 10/09/2024 10:24

Single use toiletries and tea/coffee/sugar sachets are all fair game IMO. Everything else is straight up stealing.

Taking tea, sugar and toiletries you didn't need during the hotel stay is stealing, too.

That stuff is there should guests need it IN the room, not as souvenirs.

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