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Petsitter left dead rabbit for us to find. (Some details may be upsetting to read)

59 replies

Serendipity12 · 03/09/2024 19:43

Hi - it’s a complex one so I’ll try to keep it brief. We had a small family holiday - long weekend away an hour or so away. No extended family available but we rarely go away so bit the bullet and booked a petsitting couple through an agency at humongous expense for the few days as we have a couple of cats, dogs and three (now two) rabbits.
Now the couple were lovely, and I should say I don’t think they caused the death in any way. I am aware that rabbits can go downhill quickly and luckily we have a blink cam in the front garden so could review the footage, but I didn’t do this on the three days we were away as we were getting regular ‘all’s ok’ updates from the sitters and we had explicitly asked to be informed if there were any problems.

On the Saturday he (the rabbit, not the sitter!) looked a bit quieter than usual in the footage that we watched back later, and the sitters did keep them all fed, also replenishing the water (one bottle on the wire run, one inside their hutch that they can go into freely all the time). On Sunday morning rabbit goes inside and doesn’t come back out, at all. Sitter makes a brief check later opening the door and after that visit there is no more water etc put inside, only outside in the outside water bottle where the other rabbit is hopping about. After that only the outside bottle is changed and the inside appears to have been left well alone, like they know what has happened and are leaving the dead rabbit well alone. I should say I said and wrote several times to let me know if anything at all was wrong.
We came back yesterday (Monday) morning to happy dogs and cats, and the sittters appeared to have looked after everything well. But later in the morning when I went to check the rabbits I found him dead and without going into too much detail re: rigor, flies etc it was obvious he had been dead for some time.
I feel from the footage I’ve looked at and the state he was in it is obvious that the sitter/s know but just didn’t want to tell us. I can understand that rabbits can go downhill quickly and that on Sunday a vet may not have been an option, especially as he was probably dead already, and I’m really trying to be reasonable but I really hated finding him like that - and the thought that they knew I would have wanted to be informed, but chose not to. I’m just glad neither of the kids made the discovery first.

I am thinking of letting the company know but I don’t want to be unreasonable and am not sure of my rights in this either. As I say, I’m sure they didn’t cause the death itself, it’s more about being informed and respecting my wishes in that, it really was a horrible shock…

Yabu - they did their best and clearly just wanted to avoid awkwardness, it is best left alone
Yanbu - at the least the company needs to be informed about this.

OP posts:
TeaGinandFags · 03/09/2024 20:15

Is it possible that the rabbit died overnight? If bunny is in rigor the chances are that death was recent. Call the vets and ask.

I had a bunny conk out on me that way once. His brother was his cage mate so became v v depressed afterwards.

Inform the company so they can talk to the sitter. Meanwhile, keep scritching the bunnies who survived as they may need physical contact to keep going.

Sorry for your loss. It's horrible.

PinkiOcelot · 03/09/2024 20:09

I used to run a pet boarding business and whilst I hated informing people of the demise of their beloved pet, I did it anyway (not that it happened regularly, just a couple of times over the years). I asked the owner what they wanted to do with the corpse. I would never have not told them. I think it’s disgraceful that they let you find him like that, totally unaware.

Serendipity12 · 03/09/2024 20:07

takealettermsjones · 03/09/2024 19:51

That's shocking. Did they take your vet's details etc when you made the booking? When I've booked cat sitters they've been very clear that their threshold for seeking veterinary advice if a pet seems unwell is fairly low. It's what I would expect from a professional pet sitting company. Definitely speak to the company and ask to see their policies.

Yes the vet details were written down for them, along with the usual feeding instructions etc and they were in the initial form the company asked us to fill in too.

OP posts:
Blueberry911 · 03/09/2024 19:58

OP this is horrendous. I'd be absolutely livid that:
1 they hadn't told me
2 they had just left my pet's body to rot there

There is no compassion here for either you or your pet. I'd be going absolutely apeshit here at how this was (not) handled.

takealettermsjones · 03/09/2024 19:51

That's shocking. Did they take your vet's details etc when you made the booking? When I've booked cat sitters they've been very clear that their threshold for seeking veterinary advice if a pet seems unwell is fairly low. It's what I would expect from a professional pet sitting company. Definitely speak to the company and ask to see their policies.

HolyMilkBoobiesBatman · 03/09/2024 19:50

Assuming that the rabbit was indeed dead then they were technically right to leave the body in the hutch - you are supposed to leave the body so that the other rabbits can understand they are gone so you allow the rabbits as long as they need to groom, fuss, try and rouse the one who has passed until they choose to move away. This allows any rabbits left behind the opportunity to move on. If the body is removed too soon the other rabbits will keep searching for it and possibly become depressed.

Aside from that of course you should have been informed beforehand so you could ensure your children didn’t get there first!

I wonder if th pet sitters panicked that they would be accused of harming the rabbit in some way and perhaps thought they could pretend he died after their last visit?
Did they know you had a camera?

comedycentral · 03/09/2024 19:50

I would speak to the company, that's really unpleasant. I'm sorry about your loss.

GoldMerchant · 03/09/2024 19:50

You're not being unreasonable. They should have checked on all the pets before they left your property. Do they say anything about handovers in T&C's?

I would say exactly what you've written here - that you don't hold them responsible but you would have anticipated they would let you know before arrival or on arrival about the death. As you say, the kids could have found the rabbit. You expected an accurate handover and you didn't get it.

I'm so sorry for the death of your pet.

Lammveg · 03/09/2024 19:48

I agree with you, in both that they wanted to avoid the awkwardness but the company should still be informed. Maybe they can review processes/have conversations with the sitters to ensure that something like this doesn't happen again.

Sorry your rabbit died OP, it must have been really horrible for you to find him like that x

Edit - they also should have told you what happened of course, avoiding awkwardness shouldn't be an excuse