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AIBU?

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To wonder why schools use ParentPay when it's so fucking awful for parents?

84 replies

DoughnutPrincess · 01/09/2024 14:25

Yet another weekend attempt to book school lunches for the week ahead, yet more random timeout crap & having to load up a desktop because their website doesn't work properly on multiple iOS or Android devices we have in the house. I'm seriously at the end of my tether every fucking week of having to use their poorly designed, poorly implemented "product".

Does the system work better for teachers or something? I could understand why it's being bought if it's a better system for teachers/school staff, but surely I'm not the only parent who uses it and finds it an unintuitive, terribly designed and run piece of crap? Who is paying them ££ to inflict this on parents?

I've been using it for the 3rd year so far and we have years of having to use it for school lunches ahead 😭

OP posts:
Floralsofa · 01/09/2024 14:33

Use it on my Samsung but never had any issues.

CabbagesAndCeilingWax · 01/09/2024 14:33

I've had no issues with parent pay, or school gateway. Weduc however.... 😡🤯

Ozanj · 01/09/2024 14:33

Download Edge or Chrome on your phone. Like most apps it only works on browsers the developers use.

TickingAlongNicely · 01/09/2024 14:32

Never had any problems. Liked that it was one interface for both DDs schools so I could do both at the same time.

QuillBill · 01/09/2024 14:32

Mine had parent pay at secondary school and Wise Pay at sixth form and that is so, so so much worse.

queenofthewild · 01/09/2024 14:31

Honestly? It's a million times less user friendly as an admin. I hated it.

Unfortunately the notice period they had us tied into we were stuck with it for years longer than we wanted to be (and they continued to invoice us long after we had got rid of it).

thereiscustardinthejamtart · 01/09/2024 14:30

Yes, it is bloody awful!

Muchtoomuchtodo · 01/09/2024 14:29

We’ve been using it for 7 years and I don’t recognise any of what you’re saying.

Is it how your school have got it set up maybe?

ChittyChittyBoomBoom · 01/09/2024 14:29

I use it as a parent and teacher and don’t have too many issues with it. It could be a bit more intuitive on the parent end and it occasionally goes down at 9am which is a pain when inputting dinner preferences.

Have you got the app?