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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be miffed about my filthy house

157 replies

constantlylactating · 29/08/2024 22:27

Bought a house with DH and 2x young DS (5 and 5 months), moved in last Friday. It was an older lady living here alone, the house was too much for her, and as such we expected to have to roll our sleeves up and do some serious cleaning.

On moving day we didn't get the keys until 4.45, so when we arrived we were shattered. The house was so filthy when we were moving our stuff in, I could have cried. It stank of dogs (still does a week on) and every room was caked in layers of filth and grime- the kitchen and bathroom were so bad, I wouldn't even take the baby in them.

She had also left several things in the house- a huge wardrobe full of clothes, huge old dresser, dirty old fridge, oven, cupboards full of plates and food, and a shed packed full of broken tools.

We ended up in a hotel that first night, and we booked a deep clean with a cleaning company for the next day. Cleaner arrived and was horrified at the state the house had been left in. It took her 4 hours just to do the bathroom- she unearthed piles of dirty razor blades tucked behind the sink.

We need another deep clean as she didn't get round to most of the house. We also need to book a skip to get rid of all her crap stuff.

We expected a certain level of work, but honestly this last week has been really hard going, and it's still nowhere near clean enough for us to unpack most of our stuff.

AIBU to have expected better, or is this just standard?

This is the second house we have bought, we didn't have any issues at all the first time around.

OP posts:
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cookiebee · 03/09/2024 07:52

Most people get to a point in their lives when the upkeep of their dwelling is beyond them. Once upon a time they would have been young and energetic enough to do repairs and clean or would have had the budget to get others to do it for them, but time and money can get the better of us all, it will probably happen to most of us.

So corners don’t get hoovered, house repairs get left, junk accumulates, then it’s our time to die or be moved on and we don’t always have the means to leave a show home. New houses take work and anyone who thinks along these judgmental lines is not a realistic or caring member of society. You move in to somewhere as a young family, stop being judgmental and precious, roll your sleeves up and get on with it, the person you are judging who lives there before was a human, with friends and family that loved them, not a filthy cave dweller.

tuvamoodyson · 03/09/2024 07:42

Haroldwilson · 29/08/2024 23:06

Hm, from threads on here I understand it's a lot more complicated than that. Older people can be very, very difficult and don't always just let their children whirl in and clean up or organise help.

For all you know, her move might have been the result of a long hard road of her children trying to sort things out.

Maybe they were banging their heads off the wall…ask me how I know! 🙈

GRex · 03/09/2024 07:03

constantlylactating · 02/09/2024 19:33

Exactly this, we had no discount. We could afford the house, and the work needed, but I'm certainly not in a position to be blowing 5k on staying in an air bnb 😂

You paid 10% less, which took into account the state of the property. That is a discount on the full market rate for the property. One that was fair, but relied on you doing a little bit of work.

You might be wise to check how much your solicitor will be charging you to chase up the few £'00 you want to have the junk taken away.

constantlylactating · 02/09/2024 19:33

WiddlinDiddlin · 02/09/2024 19:03

@GRex - yeah.. but where did you get the -10% from?

OP does not say they had a 10% discount.

Another house of a similar layout nearby selling for 10% more does not mean OP's seller gave her a 10% discount.

Exactly this, we had no discount. We could afford the house, and the work needed, but I'm certainly not in a position to be blowing 5k on staying in an air bnb 😂

OP posts:
WiddlinDiddlin · 02/09/2024 19:03

@GRex - yeah.. but where did you get the -10% from?

OP does not say they had a 10% discount.

Another house of a similar layout nearby selling for 10% more does not mean OP's seller gave her a 10% discount.

Teajenny7 · 02/09/2024 17:10

Years ago, as a student, I worked for a removal company. We always stored people's belongings in the locked vans in the locked yard overnight so people could get cleaners in. We, also, provided a cleaning service for both clients. It included deep clean and carpets.

You got the keys very late in the day.

Each house I have moved into I have used a similar service. Or put stuff in storage and rented for a week or two. Present house we rewired before we moved in. Put in better loft insulation, had a deep clean done and decorated kids rooms before moving in
Oh and bought light bulbs as the miserable man took them away.

It took about a week. It was an added expense but well worth it. Slowly did up the rest of the house as snd when we could afford it. We found out our furniture didn't fit. We had come from a Georgian flat to a 1960s detached with low ceilings.

I wish you every happiness in your new home.

Jbdollyday · 02/09/2024 17:09

We have just bought a house and it was so dirty it took me a full day to just to clean the kitchen cupboard doors - the owners went into a home and their son-in-law thought he was doing us a favour selling it to us - they should be ashamed letting their mam and dad live in such filth! I have honestly never seen such dirt before just glad they had emptied it!! I feel your pain!

GRex · 02/09/2024 16:55

WiddlinDiddlin · 02/09/2024 16:36

Where has this reduction of 35K come from?

@constantlylactating Fingers x you should get some money back for clearing out the junk left behind. It's very common that people do this, not realising that vacant possession really DOES mean vacant.

Purchase price £320k. £355k - 10% = £319,500. I rounded down to £35k. Which is quite a lot of reduction for £7k worth of work.

WiddlinDiddlin · 02/09/2024 16:36

GRex · 02/09/2024 15:14

Ok, so reduction in house price £35k, cost £7k, that's £28k inconvenience money to get the job done. Air B&B / Vrbo for a month with stuff in storage £5k, windows done for £7k. £23k left for cleaning, carpets and a load left for inconvenience. It's not really a bad deal!

Where has this reduction of 35K come from?

@constantlylactating Fingers x you should get some money back for clearing out the junk left behind. It's very common that people do this, not realising that vacant possession really DOES mean vacant.

constantlylactating · 02/09/2024 15:45

GRex · 02/09/2024 15:14

Ok, so reduction in house price £35k, cost £7k, that's £28k inconvenience money to get the job done. Air B&B / Vrbo for a month with stuff in storage £5k, windows done for £7k. £23k left for cleaning, carpets and a load left for inconvenience. It's not really a bad deal!

We're living in it fine after those initial cleans, none of us minds living here while we have work done (windows, plastering, floors etc).

The point of the thread was just to ask if I was being unreasonable to be annoyed at all the crap left behind for us to get rid of, and the fact a professional clean wasn't completed as promised.

My solicitor is now chasing the seller for us, so no- it turns out it was right for me to question it. All good, we know we'll get the house looking how we want it, we know there is no damp etc, so any money refunded would be a bonus. As I said in another reply, even if we just got a couple of hundred pounds back, it would fund another deep clean for us.

OP posts:
GRex · 02/09/2024 15:14

constantlylactating · 02/09/2024 14:29

House cost 320k, the quote we are going with for windows is just shy of 7k. I know they will add more value, which was why we were happy to purchase at 320k, in the knowledge we would need to fit windows.

Ok, so reduction in house price £35k, cost £7k, that's £28k inconvenience money to get the job done. Air B&B / Vrbo for a month with stuff in storage £5k, windows done for £7k. £23k left for cleaning, carpets and a load left for inconvenience. It's not really a bad deal!

StressyDepressy · 02/09/2024 14:34

I think you were naive to be honest. You made big assumptions with too much positivity.

That said, I hope you can crawl some cost back as the lady should have done it before you moved. However from what you have said it was like before you bought it, you have exactly what I would have imagined! You’re lucky you’ve not uncovered worse things like damp, rot or infestations.

constantlylactating · 02/09/2024 14:29

GRex · 02/09/2024 12:23

New windows simply wouldn't be 10% of the house cost. They will cost you what exactly - £20k? How much was the house, £300k?

House cost 320k, the quote we are going with for windows is just shy of 7k. I know they will add more value, which was why we were happy to purchase at 320k, in the knowledge we would need to fit windows.

OP posts:
GRex · 02/09/2024 12:23

constantlylactating · 02/09/2024 10:29

Where did I say we received a huge discount 😂 it was a little bit cheaper because it needed all new windows. The house next door has all new windows, and sold last year for just 10% more than this one.

New windows simply wouldn't be 10% of the house cost. They will cost you what exactly - £20k? How much was the house, £300k?

sunsetsandboardwalks · 02/09/2024 11:51

Where did I say we received a huge discount 😂 it was a little bit cheaper because it needed all new windows. The house next door has all new windows, and sold last year for just 10% more than this one.

10% sounds pretty good to me 🤷‍♀️

constantlylactating · 02/09/2024 10:48

Sparklfairy · 02/09/2024 10:42

My neighbour did this. Not sure about filth although wouldn't surprise me as she was also late leaving, carrying out furniture to the last minute so i cant see how she had time. She hid random things in bushes and new owner needed a skip.

But the best part, a day or so later, she came to visit another neighbour and stayed late. Under cover of darkness, they both snuck to the skip and loaded up her car with her junk, and left what she didn't want! I saw them from the bathroom window!

Oh god 😂 most of her stuff is outside the garage, she's welcome to collect it 😂

OP posts:
frenchfancy81 · 02/09/2024 10:43

constantlylactating · 29/08/2024 22:30

I have, I emailed them last weekend but have heard nothing back!

Call them!

Sparklfairy · 02/09/2024 10:42

My neighbour did this. Not sure about filth although wouldn't surprise me as she was also late leaving, carrying out furniture to the last minute so i cant see how she had time. She hid random things in bushes and new owner needed a skip.

But the best part, a day or so later, she came to visit another neighbour and stayed late. Under cover of darkness, they both snuck to the skip and loaded up her car with her junk, and left what she didn't want! I saw them from the bathroom window!

constantlylactating · 02/09/2024 10:31

Heard back from my solicitor today finally! They are going to start chasing to recover all of our expenses so far, including professional cleaning.

I don't hold out much hope, but even a couple of hundred pounds back would pay for another clean haha

OP posts:
constantlylactating · 02/09/2024 10:29

sunsetsandboardwalks · 02/09/2024 08:00

It sounds like you hoped for all the benefits of a discount but without the drawbacks.

You can't expect a hoarded house to be clean or in decent condition - it's just not realistic, especially when you're receiving a huge discount on the property.

There's a reason a lot of the homes on those TV shows are condemned in the end - hoarding destroys homes.

Where did I say we received a huge discount 😂 it was a little bit cheaper because it needed all new windows. The house next door has all new windows, and sold last year for just 10% more than this one.

OP posts:
Leafygreen84 · 02/09/2024 09:46

Anything back from the solicitor, OP?

GRex · 02/09/2024 09:43

SpryGoldBird · 01/09/2024 23:03

It’s been a standard clause in the terms of the last three houses I’ve bought over 12 years (and with different conveyancers) so I’m not sure it’s that unusual. It’s in the property information form (which forms part of the contract). Section 14.4 of the standard Law Society Property Information form 4th edition specifically asks if the seller will ensure all rubbish is removed… and the property is left in a clean and tidy condition (see attached photo). Either way, it wouldn’t hurt OP to check her contract/terms and rely on them if the seller hasn’t left the house in a reasonable state.

Ah. The contract itself is "vacant possession". The TA6 is not the legal contract and is not mandatory even though it is usually used. Because it isn't the actual contract clauses, "clean and tidy" in this context has no legal definition, so enforcement won't work sadly unless it's tangible items. The seller can also just tick "no" on this form. This is often done e.g. leaving garden furniture or whatever, which may or may not have a price attached; auctions will often tick "no" because it is bought as-is with rubbish, dirt etc.

outdamnedspots · 02/09/2024 09:29

Chase up your solicitor! Take photos of everything. The house is supposed to be left empty, unless you have agreed to buy specific things.

Clearly the woman was a hoarder. If you couldn't move the junk to see walls, etc, I'm not sure why you expected the house to be cleaned. The poor owner was clearly mentally unwell.

I hope you get some compensation, and that your solicitor is helpful!

Sartre · 02/09/2024 08:54

You paid less for the house than it’s worth because it was so grimy and filled with rubbish, you knew you’d have to put some serious leg work in to make it habitable. There’s no way you viewed the property and didn’t realise it would be filthy and trusting the seller to clean it before leaving when she clearly hasn’t been able to clean it for years by the sound of things is pretty naive.

Sounds like you need another couple of deep cleans and the flooring will need replacing unless it’s hard wood to get rid of the dog scent. You will also likely need to repaint everywhere since strong smells tend to stick to walls.

typicaltuesdaynight · 02/09/2024 08:12

We moved into a house that has / huge dogs the only thing that got ride of the smell was getting new carpets and underlay. Sounds a nightmare I'd be chasing the solicitor up today. I'm sure it's 2 weeks you have to report issues

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