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Don’t want to again pay import duty for gift from friend?

87 replies

sah89 · 26/08/2024 18:33

One of my oldest friends is from abroad (and lives there now), but was in the UK as a kid/teen when we met.
When I got married she sent us a present for which I paid over £100 tax/duty because she made a mistake with converting currencies and filled out the form like it was a goods purchase. Initially the post office card arrived here when dh and I were on our honeymoon and missed the payment date, so it got sent back to my friend. I apologised for missing the package, said there was a fee to pay (didn’t say how much) and asked her gently to check if she needs to correct the form because the gift she mentioned didn’t warrant such a tax. She sent it again without correcting, I gave in and paid the fee (didn’t say anything). Just to add, it seems usual for her to convert stuff the other way or add several more zeros just through our conversations when she mentions rent/salaries/prices.

Fast forward a few years, dh and I recently had a baby, and my friend wanted to send us a baby gift. In these couple years she also got married, had a baby and got a divorce. As a friend group we supported her as much as we can, including ordering her baby stuff off local to her places. She’s a single income household now with no child support from ex and a massive gender gap in salaries.
When she offered to send something I felt bad for her spending money (since she’s been highlighting how expensive everything is), I said maybe when we go out to visit her on holiday we could do something together with the kiddies instead. And at the back of my mind I didn’t want to do this potential back and forth with the post office again, quite honestly..
also we just moved house as I fell pregnant so for dh and I there have been a lot of expenses with the mortgage/deposit/furniture/baby etc (yes, our choice but still it just feels exhausting)

anyway, today I got a card from the post office referencing my friend’s country. I asked her if she sent something and she said a couple of toys and baby blanket. Again, the fee is like £70…… I don’t know if it’s the straw that broke the camel’s back but I feel so divided on this… I appreciate her gesture and sympathise with her general situation… I’m also fed up literally paying for her maths errors… I’m not going to ask her to foot the bill.. what would you do?

OP posts:
SauviGone · 26/08/2024 19:42

Even experience type gifts can be inconvenient

I’m with you on that. I loathe experience gifts, every one I’ve been given has required me to sort and pay for a variation of travel, a hotel stopover, babysitting, pet sitting, unpaid time off work or annual leave, meals - any or all of the above.

It’s a really lazy gift, bought purely for the convenience of the giver.

RickiRaccoon · 26/08/2024 19:41

I'd let it get sent back and say you got notice of underpaid postage but you're not sure what happened. Pretend you didn't understand you had the option to pay it. She clearly doesn't understand the system so can't blame you for not understanding it either (especially when you're distracted by a new baby).

MissScarletInTheBallroom · 26/08/2024 19:39

IMBCRound2 · 26/08/2024 19:11

A good friend of mine sent my little one a toy and dolls blanket when she was born . I was horrified to receive a customs bill for over £100! Fortunately I suspected that my friend hadn’t actually spent that much on gifts - and double checked with her. Turns out She put down the value of the toy as the wool+her mum’s time - which was fair enough in one regards but also made for a huge amount declared on the form! Thankfully I was able to refuse it, it got sent back to her and we split the cost of postage with a far more modest customs declaration.

Lol!

Rookie error. The way to send a baby gift is to take the labels off everything and label it "second hand baby clothes, no commercial value" or £5, even if it's brand new and cost a fortune from JoJo Maman Bébé.

sah89 · 26/08/2024 19:39

whereisthelifethatirecognize · 26/08/2024 19:27

Reading some of these horror stories, the UK has gone mad.

On what planet is it reasonable to expect anyone to pay £45 for a child's picture in a plastic frame in taxes???

Or £70 for a gifted blanket?

FFS

ive ordered things from the US and sent gifts abroad, I’ve never had such an experience as with this friend.
id say this is more about human error than uk ripping people off

OP posts:
Anotherparkingthread · 26/08/2024 19:39

You do not have to pay if the items are with less than around 130 pounds. Does she know this? What is the value of the package? Explain to her. 70 would've been an enormous amount, the value would have to be hundreds.

Fathomless · 26/08/2024 19:36

A gift should never ever inconvenience the recipient or cost them money. Even experience type gifts can be inconvenient, and you feel obliged to use them and bad if you don't. Same for vouchers unless you know the recipient shops there regularly.

KrisAkabusi · 26/08/2024 19:35

Just let it go back to her and ask her to send it again with the correct form. It's not difficult!

SauviGone · 26/08/2024 19:31

Anonym00se · 26/08/2024 19:24

One of my relatives in the States send me a picture that her DD had drawn for me. She put it in a (very cheap plastic) frame and posted it to me. I had to pay £46 for it!

Did you know what it was before you collected it?More fool you if you did. Grin

Girl better turn out to be the next Banksy.

Rhaidimiddim · 26/08/2024 19:29

CoastalCalm · 26/08/2024 18:37

I’d let it return to her and just say the cost was too much , in future suggest she use something like Amazon to send gifts

Agree.
And, when she receives it back, let her know (in a neutral tone) just how much it would have cost you in import duty.

She doesn't seem to have got the message about her erroneous maths; she might get the message not to send you stuff in future, though.

Woodpeckersinthegarden · 26/08/2024 19:27

I collected a gift for my MIL at the sorting office. Her daughter who lives in the US had sent it and had ticked the merchandise box instead of the gift box. The guy at the sorting office said that we could claim back the tax as it was an error. I’m not sure if my MIL did or not though.

whereisthelifethatirecognize · 26/08/2024 19:27

Reading some of these horror stories, the UK has gone mad.

On what planet is it reasonable to expect anyone to pay £45 for a child's picture in a plastic frame in taxes???

Or £70 for a gifted blanket?

FFS

mummytrex · 26/08/2024 19:25

Don't collect it and explain why. If you do collect she will just keep doing this.

Anonym00se · 26/08/2024 19:24

One of my relatives in the States send me a picture that her DD had drawn for me. She put it in a (very cheap plastic) frame and posted it to me. I had to pay £46 for it!

Fathomless · 26/08/2024 19:19

sah89 · 26/08/2024 19:10

Yeah things make sense with the post office here, it’s like £39 plus tax on whatever amount she put

You need to not collect this gift item because if you do she will keep sending and it will cost you money Tell her you can't pay the £70 and will get it when you see her next time. Otherwise it never ends.

friendlycat · 26/08/2024 19:12

sah89 · 26/08/2024 19:08

with the wedding present when we got back home and I saw how much it was lmao I thought to just leave it, having missed the date already… but a couple days later she sent a detailed screenshot of the journey there and back, so things are efficient!
even like card delivered, not paid, shipped back from uk etc whole transit.
and yes I also messaged her

Edited

Yes the sender has a detailed tracking account of where the parcel is in the system and awaiting duty/import duty to be paid etc.

The full tracking shows it all so you really just have to be upfront going forward that this does not work for you.

IMBCRound2 · 26/08/2024 19:11

A good friend of mine sent my little one a toy and dolls blanket when she was born . I was horrified to receive a customs bill for over £100! Fortunately I suspected that my friend hadn’t actually spent that much on gifts - and double checked with her. Turns out She put down the value of the toy as the wool+her mum’s time - which was fair enough in one regards but also made for a huge amount declared on the form! Thankfully I was able to refuse it, it got sent back to her and we split the cost of postage with a far more modest customs declaration.

sah89 · 26/08/2024 19:10

Justhereforthechristmasthreads · 26/08/2024 19:04

Have you checked that the amounts being charged are right (am sure they are but obviously rules change depending on where it is being sent from)

Afraid I would have to be honest and say you really appreciate the thought but that the parcel will be returned as the import tax is too high (more than the gifts themselves?) and also be clear that you do not want her to send anything else from her country. If she wants to send something to you she needs to order from a uk site and send it you that way

Yeah things make sense with the post office here, it’s like £39 plus tax on whatever amount she put

OP posts:
sah89 · 26/08/2024 19:08

Biscuitsandpizza · 26/08/2024 19:03

@sah89 can you not feign ignorance and deny all knowledge of the post office card? So then as far as she knows, it's just lost in transit somewhere, so may put her off doing the same again.

with the wedding present when we got back home and I saw how much it was lmao I thought to just leave it, having missed the date already… but a couple days later she sent a detailed screenshot of the journey there and back, so things are efficient!
even like card delivered, not paid, shipped back from uk etc whole transit.
and yes I also messaged her

OP posts:
CosmicDaisyChain · 26/08/2024 19:08

Just tell her you weren't able to collect it because the tax was too much. Tell her you'll collect it when you visit her.

SauviGone · 26/08/2024 19:07

“Hi friend, hope you’re ok! I won’t be collecting the parcel you sent as there is a £70 import tax fee for me to pay. I’m sure it’ll make its way back to you eventually!”

Biscuitsandpizza · 26/08/2024 19:07

Pandasnacks · 26/08/2024 19:04

Doubtful as she already messaged the sender about the parcel

I see, I missed that, my fault, thank you.

In that case, just going to have to be honest and say you can't afford the import fees.

Pandasnacks · 26/08/2024 19:04

Biscuitsandpizza · 26/08/2024 19:03

@sah89 can you not feign ignorance and deny all knowledge of the post office card? So then as far as she knows, it's just lost in transit somewhere, so may put her off doing the same again.

Doubtful as she already messaged the sender about the parcel

friendlycat · 26/08/2024 19:04

It's standard procedure that the goods get returned to the sender if the import duty is not paid.

I think you need to be really upfront with her going forward at how much you are being charged for the import duty and agree that this does not work for either of you.

TemuSpecialBuy · 26/08/2024 19:04

I had this before but from USA
I ignored the fees and let it get sent back then said… “oh I didn’t get any notification from dhl”
then said my friend sent to send it like X and literally wrote what she needed to put on the form

Pandasnacks · 26/08/2024 19:04

It's £70! Why are you being such a door mat OP? Let it return to her and say 'sorry the tax would have been £70!!!! So I let it return to you' because obviously no normal person would expect you to pay that for a small baby gift, so don't pretend it's normal OP. So yes essentially grow some balls 😁

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