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What do you think of this holiday rental situation through acquaintance

66 replies

holidaysituation · 25/08/2024 13:36

I was talking to one of my son's friends mums a few months back about our holiday. Long story short, it turns out the mum's cousin owns a flat which she rents for holidays. The mum told me she'd ask her if it was available on our dates.

It was available. Friend sent some pics of the flat and we told her we'd take it. I did ask to put me in touch with the cousin directly but the mum never did and all communication went through the mum.

We never paid any deposit. I asked the friend and she said not to worry about it. So it was all done on good will really, which is why even before we left, we sort of thought that it will be difficult if we aren't happy about something there and we would probably just need to suck it up for the sake of the friendship.

Anyway, the flat wasn't ideal and most importantly really, it didn't have WiFi and one of the beds was so uncomfortable and lob-sided, we had to fit into one bed / put a mattress on the floor.

I think the WiFi thing was the worst thing really. After a few days I informed friend we would be leaving the flat. Friend didn't ask why or if all was ok. Just said OK can you switch for the boiler ? I said I would be switching off the boiler when we give back the flat. We left the flat but didn't officially leave it with the keys etc until the day we were supposed to leave.

We were very gracious about it all but I feel like the friend could have been gracious as well and asked if all was ok. We paid everything up front on arrival. We weren't going to start arguing for money back but she could have asked if all was ok and why we were leaving early in my opinion.

She sort of managed the whole process for us with her relative, which we do appreciate but I think that no WiFi is just unacceptable.

I'm not going to say anything, it's done and dusted but I do feel a bit miffed about the whole thing.

AIBU ?

OP posts:
SadieDadie · 25/08/2024 13:53

isn't it sad that this is what people have become...on holiday for a week and left because there's no WiFi. I've heard it all now. * *

holidaysituation · 25/08/2024 13:53

Dotto · 25/08/2024 13:52

You would look utterly ridiculous if you told her you had left mainly as there was no WiFi, so it's probably just as well she didn't. Why did you need WiFi?

That's not the only reason we left though, it was also the bed. We couldn't sleep on it and I refuse to spend a holiday sleeping on a mattress on the floor which was also not comfortable.

OP posts:
Dotto · 25/08/2024 13:52

You would look utterly ridiculous if you told her you had left mainly as there was no WiFi, so it's probably just as well she didn't. Why did you need WiFi?

OhmygodDont · 25/08/2024 13:52

I wouldn’t expect wifi unless exclusively told it had wifi and even then in a holiday let wifi tends to be laggy

sweeneytoddsrazor · 25/08/2024 13:51

Personally I think a week without WiFi can be a good thing. It means you explore other options to fill your time instead of mindlessly scrolling. Anything you desperately need to look up presumably you have data

holidaysituation · 25/08/2024 13:50

I didn't think to ask, I assumed every holiday rental would have WiFi as a basic thing tbh.

I also never said I would end the friendship - I'm just a bit annoyed about it and think that we handled our annoyances very gracefully without making a fuss and deserved at least a question back? She was the one who wanted to handle everything.

Tbh the lines were blurred who we actually rented it from because friend met us and provided us with towels etc for our stay and insisted she'd handle it all.

OP posts:
Codlingmoths · 25/08/2024 13:48

When I booked a place without wifi a few years ago, I did not think how dare they rent it out. I thought what an idiot I was for not checking, and now I always check. One thought process solves the problem for the future, one doesn’t. I suggest you choose the solution approach and move on. (although even if you check sometimes the wifi might be there but it’s pretty weak. I expect that will upset you.)

Schoolchoicesucks · 25/08/2024 13:45

What are you asking? You acted swiftly to arrange a stay without fully finding out what facilities were in place. Turns out it didn't meet your requirements, but you should have figured that out before arranging to take it. You can't be expecting any money back surely as the place wasn't available for anyone else to use.
Take it as a lesson to research more next holiday.

Dotto · 25/08/2024 13:44

Did you perform due diligence in enquiring that WiFi was provided? If its so important to you to have broadband available on holiday that you would cut your holiday short because you can't get on the internet, surely you did?

TruffleShuffles · 25/08/2024 13:44

I can’t imagine leaving somewhere early when as you say, the lack of WiFi was the worst thing about it. I can’t see what your friend has done wrong for you to potentially think of ending a friendship.

longdistanceclaraclara · 25/08/2024 13:44

Did you ask if there was wifi?

wutheringkites · 25/08/2024 13:44

Whereabouts is that flat? UK or abroad? City or rural?

Did you pay the going rate for the area or less?

SauviGone · 25/08/2024 13:43

I wouldn’t have gone in the first place unless I was in direct communication with the owner of the flat, I wouldn’t have gone on the basis of only seeing a few photos, and I certainly wouldn’t have paid any money to anyone I’d never had a single bit of contact with (the owner) or via a third party (your friend).

Lesson learned for next time. Move on.

SleepyDibbilo · 25/08/2024 13:42

Did you ask if it had WiFi before you booked it?
I don't really see the issue if I'm honest. It's a bit disappointing when holiday accommodation isn't quite what you hoped for but it could have been a lot worse than a wonky bed and no internet.

MiddleagedBeachbum · 25/08/2024 13:40

Just chalk it up, I’d forget it and move on

holidaysituation · 25/08/2024 13:38

I just realise I called the friend an acquaintance too.

We are not close friends but just know each other through our kids at school.

We are friendly but no long term friends or anything.

OP posts: