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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To share ways to make A&E more bareable

241 replies

silvershark22 · 24/08/2024 09:14

Given lots of people find the 12 hour plus waits in A&E tough wondering what things make it barable.

Mine is an oodie can vbe warn if in a draftie place or rolled into hood to make a pillow or sat on to make uncomfortable chairs better.

OP posts:
Anewuser · 24/08/2024 11:04

Starlingexpress · 24/08/2024 10:31

WHY do you think our modern A&E’s need those sort of announcements?

It’s so frustrating that people who have genuine need to attend A&E feel the need to be defensive on these threads. Part of the reason why A&E services are so stretched is because people who do not need to be there are taking up time and resources.

The best ‘worst’ scenario I’ve known was my neighbour who went to A&E with an infected verruca, having refused, (as the GP advised) to see a podiatrist ( which they were well able to afford)

I don’t feel I’ve been defensive at all.

As far as others clogging the system. Maybe that’s because they can’t get treatment elsewhere?

Even your example is poor. Clearly your neighbour had been to see a GP, why couldn’t they prescribe and treat?

Anewuser · 24/08/2024 10:57

CheeseWisely · 24/08/2024 10:36

A road traffic accident my DH was in, most recently.

But then your weren’t the patient so would be able to leave A and E to get yourself water etc.

WetBandits · 24/08/2024 10:51

Of course you can throw some stuff in a bag and it still be an emergency (I’m a nurse with previous A&E and MIU experience), I did a cover shift with the district nursing team and had to call an ambulance for a patient with clear evidence of serious illness requiring emergency treatment. During the 25 min wait for the ambulance, I had time to pack him a bag with his medications, phone charger, pyjamas and pants, feed his cat and phone his son!

I also don’t believe the ‘clinical manager’ story above as it’s just not something I can ever imagine saying, or hearing a colleague say. Someone in a hypertensive crisis, for example, would probably be able to stand without pain, but they really ought to be there.

People can and should use their own judgement to decide whether they need A&E, and still go even if they are unsure! That’s what triage is for. I’d much rather have a horrendously busy A&E shift and see all the people who need to be there than have a fairly quiet shift at a MIU and suddenly have a patient turn up with chest pain that they didn’t want to go to A&E with and it quickly become apparent that they’re actually having a STEMI 😬

OneTC · 24/08/2024 10:48

StMarieforme · 24/08/2024 09:37

Famously a clinical manager at an A&E walked into a packed waiting room and said, "all those who can stand up without pain etc please do so". They excitedly did thinking they were going to be seen first.

She then said "All go home. You are neither accident nor emergency".

And then they lost their job?

Starlingexpress · 24/08/2024 10:45

silvershark22 · 24/08/2024 10:29

@Starlingexpress posts of others experiences are in fact helpful for me and it has been suggssted by my therapist who knows both my medical history, what I have experienced with others and psychological experiences.

There have been a lot of medical invalidation, over both long periods of time and shorter periods of time these have all proved to be things requiring treatment or surgery, where i have recovered appropriately. It is helpful to see that for example others have had long waits.

My therapist has asked me to explore things I can do to make the experience more manageable after as we know I have a kidney stone which hasa risk of needing A&E treatment and i just cant work out how i can go and sit on chairs for so long. My hospital wont allow people to lie on the floor.

That’s a very unorthodox approach to managing health anxiety. The lack of beds in A&E generally doesn’t impact the thought processes which cause your anxiety and dictate your responses to it.

You have enough experience of A&E to know what you need to take and I’d gently suggest that this thread is not so that you get ideas and inspiration from other people. Perhaps sharing it with your therapist would be useful?

silvershark22 · 24/08/2024 10:44

@Anewuser thanks so much for your post. I was looking for these sort of ways to make it more bareable.

Having been as both a patient and carer, it is much harder to be a carer! When very unwell I feel I go into myself and don't notice just how bad things are. As a carer you are often uncomfortable tired, running off adrenaline and unable to take a nap because of supporting the other person who may for example be leaning on you napping themselves you know they need pain relief a bed etc. and want to scoop them up and take them home but know they may well die if you do. You can also as a carer witness what is happening to others and the utterly burnt out staff unavle to help.

OP posts:
Pussycat22 · 24/08/2024 10:42

Oh God.

WeWillGetThereInTheEnd · 24/08/2024 10:40

StMarieforme · 24/08/2024 09:37

Famously a clinical manager at an A&E walked into a packed waiting room and said, "all those who can stand up without pain etc please do so". They excitedly did thinking they were going to be seen first.

She then said "All go home. You are neither accident nor emergency".

You say that, but recently I was knocked over, hit my head and dislocated and broke two fingers, one an avulsive fracture. Standing up made no difference to the pain, but there’s a post on another thread about how uncomfortable A & Es are, which said hands and fingers needed to be dealt with straightaway (words to that effect).

Also, DH is supposed to go, when his angina spray doesn’t work - standing up makes no difference to his breathlessness, left arm pain, tight chest, etc.

Sweetteaplease · 24/08/2024 10:37

TwinklyAmberOrca · 24/08/2024 09:31

To teach people that A stands for accident and E stands for emergency so if their issue doesn't qualify they go to a minor injuries unit or book a GP appointment.

They only keep you waiting 12 hours where I am if you're injury isn't high risk and can wait.

Otherwise just take a good book.

This! People that don't need to go there shouldn't be clogging it up

CheeseWisely · 24/08/2024 10:36

silvershark22 · 24/08/2024 10:09

@CheeseWisely what sort of iwemergencies have you gone with that dont give the time to grab a few bits and put them in a bag. Appreciate that a heartattack, seizure , unable to breath or spurting blood may be exceptions. However if waiting for a 111 booked A&E slot would always charge a phone ansd powerbank and fget a bag with a change of clothes etc.

A road traffic accident my DH was in, most recently.

readysteadynono · 24/08/2024 10:36

silvershark22 · 24/08/2024 09:46

@TwinklyAmberOrca when was your most rescent attendence. I have often experienced being seen relitively quickly after but there just being nowhere to put people. This results in being treated on the chairs i even saw an elderly man in his 80s being sent back to sit on chairs. Clearly had quite a bad infection as was being given antibiotics and fluids IV. His son was begging for somewhere for him to lie down and the staff were saying this couldnt happen until he got to a ward, but know he had been waiting 210 hours and just didnt know when a ward bed would become available.

I felt if able to care enough about it being boring to want a good book, then maybe you aren't that sick.

I’ve been in A&E with various excruciatingly painful gynaecology issues that needed emergency treatment including a missed miscarriage. Personally I find reading a book or listening to one distracts me from the pain and the fear too.

DancingPhantomsOnTheTerrace · 24/08/2024 10:36

CheeseWisely · 24/08/2024 09:33

I can't fathom a situation where A&E was required but I'd also have time to pack up a bag of miscellaneous stuff.

Or the rare occasion I or a member of my family have been to A&E it's been in a rush, because there's been an accident or an emergency.

Really? You can't fathom it?

The last time I was in A&E was with DD2. She was 6 weeks old at the time and ended up being admitted on IV antibiotics for a few days. She hadn't seemed massively ill but I was worried enough to call 111 (it was the weekend so couldn't call GP) and they said A&E, so I made sure the nappy bag was well stocked, added some water and a snack for me plus my phone charger, and went. It took maybe 90 seconds.

HaveToStopTheWorld · 24/08/2024 10:35

Some really weird responses. Thankfully I have had very few occasions when I've needed to attend A&E - I think I've been four times and only for my kids. Twice there was no time for packing or preparing; one nasty wound sustained in an accident in a park and one (terrifying) episode of anaphylaxis where yes, we rushed in, everything was a blur and we went in the clothes we were wearing with the stuff we had on us and we were seen quickly. But most recently, one child had a non-blanching rash and the out of hours doctor told us via video consultation to go to A&E. It was 10pm on a Sunday night and sure we packed a bag with a warm jumper, a power bank, a book and snacks to make it more comfortable. I think the wait time was 4 hours or so. And yes, child could stand up without pain! But still needed to be seen. What would other posters do - ignore the OOH doctor's instruction to take the child to A&E? Or fly out the door with nothing except their car keys and end up sitting for four hours with a child who is cold/hungry/thirsty/bored?

Terrible, horrible, frightening situations can still have mundane moments and sometimes you still appreciate a snuggly jumper or a bottle of water or five minutes distraction scrolling through instagram.

Pussycat22 · 24/08/2024 10:35

verifyinhuman day out !!!

Kitkat1523 · 24/08/2024 10:32

StMarieforme · 24/08/2024 09:37

Famously a clinical manager at an A&E walked into a packed waiting room and said, "all those who can stand up without pain etc please do so". They excitedly did thinking they were going to be seen first.

She then said "All go home. You are neither accident nor emergency".

How fucking stupid was that 🙄 …. that would have included my friend who attended after getting a high temp whilst on chemo….no pain as such…..she was finally admitted with sepsis …..she nearly died

Starlingexpress · 24/08/2024 10:31

Anewuser · 24/08/2024 10:26

What a judgy thread. I know OP didn’t start the post like that.

Unfortunately, some people are frequent users of A & E, my son being one and therefore as his carer, me too.

For the nosy, judgy people, he’s been numerous times, for such things as, sepsis, pneumonia, seizures that wouldn’t stop after emergency meds, dislocated hip and I could go on.

The oodie sounds a good call @silvershark22. I appreciate their cold water fountains to refill my bottle. I really wish they wouldn’t play the same loud announcement telling people to go to their GP, every 15 minutes. Can’t obviously wear ear plugs otherwise you can’t hear when you’re called.

WHY do you think our modern A&E’s need those sort of announcements?

It’s so frustrating that people who have genuine need to attend A&E feel the need to be defensive on these threads. Part of the reason why A&E services are so stretched is because people who do not need to be there are taking up time and resources.

The best ‘worst’ scenario I’ve known was my neighbour who went to A&E with an infected verruca, having refused, (as the GP advised) to see a podiatrist ( which they were well able to afford)

Musiclover234 · 24/08/2024 10:30

silvershark22 · 24/08/2024 09:31

Agree on taking a phone chargetr a power bank is also great if you have one. Always felt vending machines could make a fortune vending powerbanks and phone chargers.

They have these at train stations and sometimes hospitals now. You scan your card recieve a power bank and have to return it within a time period like 24 hours. Can’t remember how much but assume per few hours.

silvershark22 · 24/08/2024 10:29

@Starlingexpress posts of others experiences are in fact helpful for me and it has been suggssted by my therapist who knows both my medical history, what I have experienced with others and psychological experiences.

There have been a lot of medical invalidation, over both long periods of time and shorter periods of time these have all proved to be things requiring treatment or surgery, where i have recovered appropriately. It is helpful to see that for example others have had long waits.

My therapist has asked me to explore things I can do to make the experience more manageable after as we know I have a kidney stone which hasa risk of needing A&E treatment and i just cant work out how i can go and sit on chairs for so long. My hospital wont allow people to lie on the floor.

OP posts:
Stressfordays · 24/08/2024 10:27

My daughter recently had appendicitis. Im an ex a&e nurse and quickly diagnosed this at home myself and took her straight off to a&e. Even though I knew exactly what it was and it was time critical, I had time to grab a charger, a change of clothes etc before taking her. Then I proceeded to wait over 4 hours to be triaged, they wouldn't give her any further pain killers and I had to wait another 4 hours to be seen by surgical. The service is atrocious these days. I've only been left 6 years and it has gone beyond disgusting. Luckily my daughter has made a full recovery and didn't rupture her appendix (I think because I was able to quickly diagnose at home and take her in quickly)

Anewuser · 24/08/2024 10:26

What a judgy thread. I know OP didn’t start the post like that.

Unfortunately, some people are frequent users of A & E, my son being one and therefore as his carer, me too.

For the nosy, judgy people, he’s been numerous times, for such things as, sepsis, pneumonia, seizures that wouldn’t stop after emergency meds, dislocated hip and I could go on.

The oodie sounds a good call @silvershark22. I appreciate their cold water fountains to refill my bottle. I really wish they wouldn’t play the same loud announcement telling people to go to their GP, every 15 minutes. Can’t obviously wear ear plugs otherwise you can’t hear when you’re called.

OnePeachCrow · 24/08/2024 10:26

A and E would be more bearable if people didn't treat it like a family day out. I was once in A and E when a couple came with a child aged about 6 with a suspected broken arm. There was both parents, the injured child and three siblings. Over the next 30 minutes both sets of grandparents arrived and to top it all an uncle and aunt turned up with three more children and then another uncle and aunt, mercifully with no children. The noise from the adults was unbearable let alone seven children screeching and running around.

DancingPhantomsOnTheTerrace · 24/08/2024 10:25

StMarieforme · 24/08/2024 09:37

Famously a clinical manager at an A&E walked into a packed waiting room and said, "all those who can stand up without pain etc please do so". They excitedly did thinking they were going to be seen first.

She then said "All go home. You are neither accident nor emergency".

That's obviously bollocks though isn't it.

Flatulence · 24/08/2024 10:22

I spent 10hrs waiting in A&E last summer (my GP sent me for urgent blood tests and IV antibiotics on a Friday evening).

Battery pack for phone
A couple of films/TV series downloaded
A few litres of water
Headphones
A big warm jumper and a fan (as it can either be boiling or freezing).

Starlingexpress · 24/08/2024 10:21

namenamification · 24/08/2024 10:12

I typed a few responses before settling on the least offensive.

Going through someone’s posting history to bring it up on their thread is not OK.

It’s not stalking. And it’s very relevant on this thread.

Inappropriate use of healthcare services is an issue that we’re not supposed to talk about. But it has an impact on services. Every single GP practice, minor injuries unit and A&E in the UK has a population of frequent flyers. Every paramedic base in the UK has a population of frequent flyers. And those people are placing immeasurable pressure and strain on services.

Social media and places like Mumsnet feed the beast in threads like this. It’s very clear that the OP has issues and is loving the stories that people are sharing.

If you have an issue with pp’s being available to registered users, you should take that up with MNHQ.

Livelyflatbread · 24/08/2024 10:19

verifyinhuman · 24/08/2024 09:16

longest i’ve ever waited is 2.5 hours

what were you in A&E for?

Lucky you. It took that long for my dad to get painkillers in A+E last Sunday night. He was in excruciating pain. The whole visit was 10 hours.