Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To share ways to make A&E more bareable

241 replies

silvershark22 · 24/08/2024 09:14

Given lots of people find the 12 hour plus waits in A&E tough wondering what things make it barable.

Mine is an oodie can vbe warn if in a draftie place or rolled into hood to make a pillow or sat on to make uncomfortable chairs better.

OP posts:
HaveToStopTheWorld · 24/08/2024 12:42

TwinklyAmberOrca · 24/08/2024 12:38

What you're saying is totally different.

I assume you went in KNOWING it was an emergency, hence you were in A&E...

And yes, they do make mistakes with triage sometimes, but your wait might have been much less if other people had followed the above rules and only gone to A&E if they NEEDED to.

Speak to anyone who works in A&E and they'll tell you the amount of resource/man power that is wasted dealing with things that a GP or pharmacist could have dealt with.

They'll tell you the amount of people that have come in claiming to be in pain, but haven't even bothered to take a pain killer.

A&E is MASSIVELY abused.

It is abused, but someone being able to pack a bag in preparation to go, or someone able to stand up without pain, is not automatically a person abusing A&E. There are many examples on the thread of occasions where people have very legitimately attended A&E and taken a jumper and phone charger with them - both things can be true.

TwinklyAmberOrca · 24/08/2024 12:38

Tereseta · 24/08/2024 12:02

I waited for 8hours with a necrotic gall bladder before being given proper pain relief. Sometimes the triage system does not work. I was admitted and was in hospital for 10 days with an emergency operation. During my wait I vomited in the toilets and collapsed on the floor.
So not as black and white as your post suggests.

What you're saying is totally different.

I assume you went in KNOWING it was an emergency, hence you were in A&E...

And yes, they do make mistakes with triage sometimes, but your wait might have been much less if other people had followed the above rules and only gone to A&E if they NEEDED to.

Speak to anyone who works in A&E and they'll tell you the amount of resource/man power that is wasted dealing with things that a GP or pharmacist could have dealt with.

They'll tell you the amount of people that have come in claiming to be in pain, but haven't even bothered to take a pain killer.

A&E is MASSIVELY abused.

UncharteredWaters · 24/08/2024 12:36

Elphame · 24/08/2024 09:46

We had to take DF there twice the other week for a nose bleed. He's on blood thinners and has various health issues so it's an apparently minor but potentially very serious problem. He'd had a couple which we'd dealt with before but this was worse.

The GP no longer offers a packing and cauterisation service and told him to go to A&E

We tried the local minor injuries with the same response. We don't do it - go to A&E

We applied some DIY packing and trundled off the local major hospital. The bleeding did eventually stop before he seen and he was sent home untreated with instructions to come back if it happened again.

We were back the next day with the worst yet - this time they did the quick cauterisation procedure he needed and all is fine. Why on earth GPs no longer do this beats me. DF did not need a full A&E service but that was the only place where he could be treated. No wonder it's collapsing under the weight of numbers using it

Because the government decided another service could provide it cheaper so took the funding away….hoping either the GPs would do it in funded or people wouldn’t bother going to ED.

OneTC · 24/08/2024 12:35

Yeah for very many people going to the a&e isn't like that. My mum has a chronic condition that requires frequent enough admission, when it flares up she might die without immediate treatment and it always starts with admission through a&e.

Grabbing a bag is just taking good care of your dependant, it's not indicative of time wasting or level of emergency. It takes 2 minutes

othistledonicely · 24/08/2024 12:32

mugglewump · 24/08/2024 12:01

Ring NHS 111 first. Once you have talked through the symptoms/problem and the responder thinks you need to go to A and E, all the info you have given them will be transfered to your nearest A and E department - and you will have a much shorter wait.

You will be triaged in A+E and prioritised based on that assessment. You wont be quicker just because 111 have sent over their notes

hopeishere · 24/08/2024 12:32

StMarieforme · 24/08/2024 09:37

Famously a clinical manager at an A&E walked into a packed waiting room and said, "all those who can stand up without pain etc please do so". They excitedly did thinking they were going to be seen first.

She then said "All go home. You are neither accident nor emergency".

That's just disrespectful. I was sent to A&E by the GP. I drove myself there and home and could walk. So what happens then? Blame the GP?

Twototwo15 · 24/08/2024 12:30

newyearsresolurion · 24/08/2024 10:03

Accident and emergency !!!!!! So you can't be 'preparing' to go to A&E

Well, it would be unwise not to prepare when you have a kid with a broken bone, so need A&E, but know you may have a very long time waiting around. There shouldn’t be a very long waiting time, but there is and that’s the reality of it.

Iwrotethelyricstoaxlf · 24/08/2024 12:27

Kindle, iPad, phone, charger, power bank, blanket. Change of clothes. Spare change and bank card. Water bottle.

Having spent quite a while in and out of hospital, vomiting over myself (bowel had completely closed down and I was in a pretty bad way) and not being able to get hold of anyone due to dead phone. I now like to go prepared.

I usually pack an overnight bag as I typically get admitted and it saves the husband bringing stuff over the following day.

CheeseWisely · 24/08/2024 12:22

@OneTC Not far off, because we're not in the UK.

But otherwise when someone I love has been in urgent need of A&E then a phone charger or a jumper has been the last thing on my mind. So perhaps it's not that I can't fathom having the time, it's that I can't fathom caring about anything except getting there as soon as possible.

MrsLeonFarrell · 24/08/2024 12:19

I have an elderly parent who has been taken to A&E often enough that I now keep a Go bag stocked all the time because I have to go with him. In it are: phone charger, bottle of water, snack bars, book, notebook and pen, scarf, paper hankies and a sock to knit. He is usually seen fairly quickly but waiting for the results of tests or for a bed to be available can take hours.

Our local A&E are wonderful but they can't do anything about the sheer volume of people they need to see. It's not always possible for me to nip off for snacks because they are often taken for scans or to see the doctor and if I'm not there they won't get all the information they need from them.

drunken · 24/08/2024 12:19

mugglewump · 24/08/2024 12:01

Ring NHS 111 first. Once you have talked through the symptoms/problem and the responder thinks you need to go to A and E, all the info you have given them will be transfered to your nearest A and E department - and you will have a much shorter wait.

You really won't. The only time I've been fast tracked was being blue lighted into majors, once I was stable I was returned into the general melee.

silvershark22 · 24/08/2024 12:18

Sorry i was not mmeaning to invalidate your experience. Painful gynae issues are so bad, its often the toss up for me between being more comfortable at home but possibly missing appendicitis or risking fertility agree hear a boook or puzzle may be great to distract. A battery powered heat pad has been great for me here @readysteadynono

OP posts:
Allthegoodnamesaretaken92 · 24/08/2024 12:13

StMarieforme · 24/08/2024 09:37

Famously a clinical manager at an A&E walked into a packed waiting room and said, "all those who can stand up without pain etc please do so". They excitedly did thinking they were going to be seen first.

She then said "All go home. You are neither accident nor emergency".

There was a similar case where consultant triage was looked at.

instead of nurse led triage a consultant sat at the front desk and sent all those who should be elsewhere (home, GP, eye clinic, MI, x ray, maternity etc) straight there.

it was clearly the most effective way to reduce waits and improve efficiency. It was not adopted though as consultants are there for the serious stuff, not triage, so was not deemed a good use of their time.

somehow a&e’s need an authority on admission who is able to make these decisions. Nurses can’t without a dr, junior drs need a senior sign off, so many get admitted who don’t need to be.

anonhop · 24/08/2024 12:12

@mugglewump this is a myth! You won't have a shorter wait just because 111 has sent you (at least in my area). Still done on triage. When I've called, I have begged them to send me somewhere else with an actual appointment, but they just send to A&E where I've been at the bottom of the queue.
Whole system needs overturning

silvershark22 · 24/08/2024 12:09

I think the problem here is that things here really arent as black and white as people suggest. Fior example same day bloods have been suggested for me and others to rule out a DVT, check if infection markers and kidney function meant aadmission was necessary or blood levels. There isnt a service for these results to go to and be responded to by a GP the same day.

OP posts:
RB68 · 24/08/2024 12:09

I would take tissues, (loos run out), snacks, water bottle, change for machines, mortgage application for parking

Starlingexpress · 24/08/2024 12:06

InevitableNameChanger · 24/08/2024 11:25

It's a tremendous shame that this could be such a useful thread for those of us that need bags packed for regular trips to A&E etc but instead it's filled with fuckwits insisting anyone in a&e is a time waster.

Oh behave with the name calling. If you are somebody with complex health needs who requires genuine A&E attendances, reserve your name calling and rudeness for the frequent flyers and inappropriate users of the system whose choice to attend A&E inappropriately contributes to overburdened systems and means that YOU get to wait for more time than you should.

Tereseta · 24/08/2024 12:05

In answer to your question OP I have a bag with charger, watter bottle, medication, hoody and some snacks. My books are on my phone as is my card. Also take undies and basic toiletries as I have been admitted three times following long a and e waits.

saraclara · 24/08/2024 12:05

AuntieEstablishment · 24/08/2024 09:52

How irresponsible.

Don't worry, it never happened.

OneTC · 24/08/2024 12:04

My mum has required emergency admission more times than I can count in the last few years and we've always been able to take a small bag of essentials because we're not stupid.

Tereseta · 24/08/2024 12:02

TwinklyAmberOrca · 24/08/2024 09:31

To teach people that A stands for accident and E stands for emergency so if their issue doesn't qualify they go to a minor injuries unit or book a GP appointment.

They only keep you waiting 12 hours where I am if you're injury isn't high risk and can wait.

Otherwise just take a good book.

I waited for 8hours with a necrotic gall bladder before being given proper pain relief. Sometimes the triage system does not work. I was admitted and was in hospital for 10 days with an emergency operation. During my wait I vomited in the toilets and collapsed on the floor.
So not as black and white as your post suggests.

OneTC · 24/08/2024 12:02

CheeseWisely · 24/08/2024 09:33

I can't fathom a situation where A&E was required but I'd also have time to pack up a bag of miscellaneous stuff.

Or the rare occasion I or a member of my family have been to A&E it's been in a rush, because there's been an accident or an emergency.

And the ambulance was just waiting outside for you?

mugglewump · 24/08/2024 12:01

Ring NHS 111 first. Once you have talked through the symptoms/problem and the responder thinks you need to go to A and E, all the info you have given them will be transfered to your nearest A and E department - and you will have a much shorter wait.

thinkfast · 24/08/2024 12:00

CheeseWisely · 24/08/2024 09:33

I can't fathom a situation where A&E was required but I'd also have time to pack up a bag of miscellaneous stuff.

Or the rare occasion I or a member of my family have been to A&E it's been in a rush, because there's been an accident or an emergency.

Really? You can't possibly fathom a situation where you'd have some time to gather together some stuff to take to a and e? Let me help you with some examples from my family over the last few years:

DH - Stabbed hole through foot with muddy garden fork. Sent to an and e by urgent care centre.
DM - Fell down stairs and broke both legs
DF - had shingles in eye. Sent to moorfields a&e by gp
DD - suspected appendicitis.

On all of these occasions we had enough time to grab a small bag with a phone charger / book or newspaper and a few snacks and toiletries just in case.

I can only think of one occasion where we had no time to grab a quick bag (involving ambulance trip).

silvershark22 · 24/08/2024 12:00

@Mabelface sorry to hear of your experience having a disability makes it so much harder. There is an assumption you will have a care and there just arent things to help such as quieter dimmer spaces. Have you tried something laminated showing your needs. If you had a car with you wondered if you could wait there and receive a phonecall. When they can see you or letting you sit in a quiet area.

OP posts: