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Do you think companies should stop using mothers maiden name as a security question

61 replies

notedbiscuits · 23/08/2024 08:09

This is why I believe companies should stop using MMN as security

. Your siblings - including half siblings who you share the same mother have the same MMN
. If your mother has sisters and they have children too - they also share the same MMN
. Mothers who split up with their child(ren)'s father or decide they have nothing to with the child(ren)'s father(s) usually have the same surname as the mum if the mum wants to revert back to her maiden name (if got married) and kids get surname to match their mum's - their MMN is their surname!
. Anyone can go on free websites or have a free trial to find birth registers and if you know the quarter their births are registered - can find MMN with ease.

For companies that insist on a MMN - I use a family surname which is none of the MMNs of my parents or grandparents.

OP posts:
TooFondOfBooks · 23/08/2024 12:13

As others have said, it’s vastly too easy for bad actors to find [& use] said information; & it’s increasingly irrelevant due to cultural shifts.

For me, not giving the correct answer wouldn’t work & just thinking about it makes me profoundly uncomfortable. I understand the logic behind it, & I understand people aren’t doing it with ill-intent or to gain anything they have no right to - but it’s still lying. I like being able to make up my own question so it has unguessability but no moral conflict.

GeilistheWitch · 23/08/2024 12:03

@creepywoman
Well no, because they never "see" me, and don't really need to know either my dob or my age.
The fewer databases it's in, the less danger there is of a security breech.

SudokuMania · 23/08/2024 12:01

GeilistheWitch
These days I don't even give my real date of birth unless I really need to. I use my godaughter's day & month which happens to be a memorable combination (like 14/02: St Valentine's Day) and I take 10 years off my age to mess with their algorithms! It's never caused me a problem, but obviously I don't do it for banks etc.

Don’t these businesses get confused when they see a person 10 years older than what they claimed?

I assume she's using the fake DoB for tv channel sign ups, loyalty cards etc.
I do the same.

creepywoman · 23/08/2024 11:57

Another reason people might not want to give this is due to abuse. If you’ve cut contact with your parents or even changed your name yourself, you might not want to divulge triggering information

creepywoman · 23/08/2024 11:55

GeilistheWitch · 23/08/2024 11:52

These days I don't even give my real date of birth unless I really need to. I use my godaughter's day & month which happens to be a memorable combination (like 14/02: St Valentine's Day) and I take 10 years off my age to mess with their algorithms! It's never caused me a problem, but obviously I don't do it for banks etc.

Don’t these businesses get confused when they see a person 10 years older than what they claimed?

ALovelyCupOfNameChange · 23/08/2024 11:54

I’ve an abusive ex who fraudulently took out loans in my name.

he knew my DOB and parent maiden name

creepywoman · 23/08/2024 11:54

LoobyDoop2 · 23/08/2024 08:15

You said yourself, OP, you don’t have to use the real one. It’s entirely in your control.

Then what’s the point of asking for if that is your solution? Why not just ask for a memorable word?

GeilistheWitch · 23/08/2024 11:52

These days I don't even give my real date of birth unless I really need to. I use my godaughter's day & month which happens to be a memorable combination (like 14/02: St Valentine's Day) and I take 10 years off my age to mess with their algorithms! It's never caused me a problem, but obviously I don't do it for banks etc.

Peonies12 · 23/08/2024 11:51

I agree, I thought this the other day as I'm married but never changed my name. Very old fashioned.

Jumpingthruhoops · 23/08/2024 11:50

notedbiscuits · 23/08/2024 11:06

People automatically pick their MMN

But they don't though. The point of the question is to pick a name, that only you would really know, to identify you.
They're not actually going to check that it's ACTUALLY your mother's maiden name.
I've always used my dad's surname without issue.

AgentJohnson · 23/08/2024 11:22

I haven’t come across the mother’s maiden name for identification question in years. Everything is either two step identification. If I was expected to give my mother’s maiden name for identification purposes, I wouldn’t be particularly impressed and would question continuing with a organisation that were still implementing outdated security measures.

Precipice · 23/08/2024 11:16

A woman I know had a real hassle with this at the bank. Her surname is her mother's maiden name - in fact, her father changed his surname to his wife's. She's not from the UK, so they assumed she didn't understand and kept telling her that they wanted her mother's maiden name, not hers.

It wouldn't occur to me to lie, because I associate this sort of question with official business (bank/government related).

MiscellaneousSupportHuman · 23/08/2024 11:10

YABU for not noticing that many, many companies have moved away from this already, and use a range of security questions

notedbiscuits · 23/08/2024 11:06

ThisisNotMySalad · 23/08/2024 08:34

The purpose of the question isn't to get the right information though - it's to identify you.
YABU OP just pick some other relatives name. As you already do. So what's the problem?

People automatically pick their MMN

OP posts:
Jumpingthruhoops · 23/08/2024 09:25

notedbiscuits · 23/08/2024 08:09

This is why I believe companies should stop using MMN as security

. Your siblings - including half siblings who you share the same mother have the same MMN
. If your mother has sisters and they have children too - they also share the same MMN
. Mothers who split up with their child(ren)'s father or decide they have nothing to with the child(ren)'s father(s) usually have the same surname as the mum if the mum wants to revert back to her maiden name (if got married) and kids get surname to match their mum's - their MMN is their surname!
. Anyone can go on free websites or have a free trial to find birth registers and if you know the quarter their births are registered - can find MMN with ease.

For companies that insist on a MMN - I use a family surname which is none of the MMNs of my parents or grandparents.

I've always used my beloved dad's surname for MMN. The word can be whatever you like 👍

BlueBrush · 23/08/2024 09:24

ThisisNotMySalad · 23/08/2024 08:34

The purpose of the question isn't to get the right information though - it's to identify you.
YABU OP just pick some other relatives name. As you already do. So what's the problem?

Yeah, but DS is ND, and while I understand the purpose of the question, and I think he'll probably be ok with this, I can imagine not everyone is comfortable giving an answer that is in essence a lie. Lots of places give you a choice of questions now, which is much better.

CitronellaDeVille · 23/08/2024 09:23

It’s toe curling.

The expression ‘maiden name’ is awful, IMO, sexist and when you think of the connotations of ‘maiden’

It assumes that your mother was married, that she changed her name in marriage, and gave her children her married surname

It is not transferable across all cultures, and we are a multicultural society.

If I was obliged to fill this in in a compulsory field I would put ‘WhatBollocksIsThis’, but of course they won’t see it.

Simonjt · 23/08/2024 09:19

We thought about this recently when we had to reset an online account, our children don’t have a mum, so no mums surname to give.

ShanghaiDiva · 23/08/2024 09:17

Just put any name. None of the answers I give is ‘true’.

ReadWithScepticism · 23/08/2024 09:14

I always go for the maiden name of my first pet's mother. Double layer of security.

Lurkingandlearning · 23/08/2024 09:04

Security questions only have to be rememberable and don’t even have to be logical ( right word??). I’d never thought about that until someone told me their answer to the security question “what was your first car?”, was “banana”

thecatsthecats · 23/08/2024 08:43

Oh and NEVER answer the Porn Star Name questions online. First pet AND MMN.

It's a details phishing scam that just won't die. I use it at the beginning of cyber security training sessions as a lesson/ice breaker.

thecatsthecats · 23/08/2024 08:41

Lincslady53 · 23/08/2024 08:26

It needs to be a word you can remember maybe 2 or 3 years later, and doesn't change with time. Our business had to be registered with the FCA and the security questions were 'What is your favourite film' and 'What is your favourite book?' We only went on their website once a year, so as I couldn't name a favourite film or book, it is something that changes. So a year later, the only way to remember was to write it down, which ruins the security.

I grew up somewhere without street names etc. Most of the questions are really hard to answer without fixed conventional behaviour.

I had to work out who my best friend was in 2010 to get into an old bank account.

ThisisNotMySalad · 23/08/2024 08:34

BlueBrush · 23/08/2024 08:17

I still have my "maiden" name, and so I'm going to explain the whole MMN thing to my children and suggest they pick another family surname and stick to it. One of them doesn't have a great memory, so that's going to be a challenge for him. It's also a bit weird because if you're signing up to something you're literally giving false information.

The purpose of the question isn't to get the right information though - it's to identify you.
YABU OP just pick some other relatives name. As you already do. So what's the problem?

BlindMiceThree · 23/08/2024 08:33

My main objection is that if someone really wants to find out your MMN is really easy - the publicly available registers of births, marriages and deaths include this info.

I always go for first pet’s name, although I’ve never had a pet so I’ve just made a name up - good luck anyone guessing that.

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