To ask you who your energy supplier is and if you're happy with them?

Octopus- very happy with them

Octopus - been with them for years. Excellent customer service.

I'm with octopus, there customer service is excellent. Also very helpful if you are struggling with paying your bills. Asked for a home energy review and they sent me a free double electric blanket and advice about heating my house. Recommend 10/10 . Also quick to let me know when the energy prices are changing.

And no smart meter.

Octopus, no problems. Good info sent by emails during recent energy crisis.

I'm on Octopus. It took them well over six months to start billing me properly. I had to repeatedly contact them to get them to send me an accurate bill. In the end it took raising a formal complaint, and then a couple more months of ridiculousness and badgering, before I started getting reliable bills. Utter shambles.

If you're going with Octopus here's a 50 credit if you use this link OP: Your Octopus Energy Referral code
Use this link to sign up to Octopus - share.octopus.energy/glad-seal-912

For the last couple of years I think it has been better than any fixed tariff, yes. It tracks the real time wholesale rate which is below the current SVR.

I just checked the rates being offered by providers for fixes, and they seem outrageous compared to how the tracker performs.

I think people are put off incase prices rise, but it hasn't been a concern, and you are not tied in for long periods anyway, should that change.

Octopus are the absolute bomb. My partner works for them, honestly the most morally upstanding company I've ever known. So family orientated, treat their staff amazingly, super high standards for customer service.

British Gas , never had an issue with them . The only issue is that the app is next to useless - it used to be good before they updated it and they are always trying to give me my credit back which I’d rather they kept .

Octopus, I came on here to recommend but see lots of pp have too!

The last few days they’ve had a free energy hour between 1pm and 2pm which has been great, and there’s another one tomorrow.

Their app is easy to use, the customer service responds quickly and is easy to understand, changing tariffs has been simple and the bills are uncomplicated.

Been with octopus about 6 months after having to take British Gas to Ofcom to get the to respond to a request for overpayment to be refunded 🙄

Octopus are amazing, excellent app and great customer service.

Avoid British Gas like the plague!!

Left EDF as they wanted me to pay £650 a month, rang and took 3 hours to speak to someone who would not reduce payment's.
went to octopus have had my payments reduced twice by them and now pay £109 a month.

I wouldn’t go anywhere near British Gas. Mind blowingly awful customer service, terrible estimated bills. We moved to EDF as we are with them in France and they are fantastic. Brilliant service, great app, super helpful, reasonable bills. If you have a working smart meter and no problems then price might be the only deciding factor, with a non working smart meter service was more important for us than just price. EDF offer decent prices and great service.

We have been happy for over ten years with utility warehouse

Octopus, have been with them for many years, since they were very small and not long started. Couple of hiccups over the years, but nothing that would make me change.

Still do a few comparisons though, I found British Gas were cheaper for me and got a fixed tariff. I just look at the standing charge prices and unit prices for each gas and electric. I was particularly looking at the electricity unit prices.

I am with octopus as well and have been for a number of years. I am going onto their tracker at the end of this month. I thought I was being transferred for both gas and electricity but got an email stating that they only offer electricity on their tracker. So will have to contact customer service again to fix my gas.

We're with Octopus. We've never had any issues, and when we've had queries their customer service has been good.

Octopus Tracker. Has had by far the cheapest rates anywhere for yonks, so pleased we did it, e.g tomorrow's electric will be 14p per kwh, in this area.

British Gas haven't actually charged me for electricity for a year apart from standing charge and I get peak save rebates, I have told them several times, each time I'm promised a bill but no proper bill since I was moved to the new system a year ago. For this reason I cannot recommend them.

Octopus and I used to work for an electricity company so have seen the other side of it. They reduce your payments if you are overpaying, the bill is emailed to you, no need to log into an account for it. They offer free electricity (well they did to me so use more in a particular time slot and get whatever you use over and above your normal pull for free) plus the energy saving sessions where you don't use electricity and they pay you for it too.

Honestly, just brilliant. I have been with them for years.

Another one for Octopus, Ovo are terrible