To not want a prepayment meter

No one gets reduced rates for energy. The only way you can pay off your debt and have an energy supply is with a prepayment meter.

Considering you are accessing the Internet to post they are correct, you are capable of topping up because you can top up online.

You are being ridiculous. You need to take responsibility for the mess you have got yourself in and start paying your bill.

Who is “we”?
You’re not living alone? Who do you live with and why aren’t they paying the bills with you?

What are you qualified to do? Are there no work from home jobs in your field?

Are you getting all the benefits you are entitled to? Disability? Si gle occupancy council tax reduction? Try contracting your community connector at your GP surgery or debt advice charity. Citrus energy in Ardrossan.

But the OP will be paying more because she has to pay down the debt.

OPContact Scottish power and be honest with them, they will work with you. They might write off some of the debt. But you need to talk to them.

Apply to their 'warm homes' scheme.

Get in touch with citizen's advice and national debt line.

I don't know about the elderly, but as far as I know seriously disabled people who struggle to move but work, even with very low incomes, don't get additional help unless you count the PIP £10 Christmas bonus.
Also not entitled to the Warm Home Discount, so it's the NHS that acts as the safety net, but PIP which is what supports disabled people in low paid work, is suspended when in hospital.
Carers are entitled to a warm workplace and are withdrawn if you can't heat to am acceptable standard.
You can how ever get a lower rate water and sewage bill if you are seriously disabled, but again it's taken away if you go into hospital.

Perhaps in your experience. Certainly not in mine. And I speak from professional experience, as I said.

Have you been assessed by work capability by UC? If not please submit fit notes if you are too ill to work as you may be assessed as LCWRA which provides a bit more UC each month.

I work for an energy company (not SP) putting in a prepayment meter really is a last resort.

Have you done any budgeting forms with them? Have you sought debt advice?

Even if they install a prepayment meter, due to you being disabled you should be on the PSR register, which means they are not allowed to leave you without energy, and they will give you discretionary credit anyway if you don't have any money to top up. We have customers who just cannot afford their ongoing usage but we cannot deny discretionary credit if they are on PSR.

Typically it’s an automatic action and they do do it.

That doesn't mean they'll do it. In the grand scale of things, this isn't a large amount of money.

But don't those people receive additional financial help for utility bills?

A supplier has the right to object to a change of supply request if there is a debt

The planet where I worked in billing and new accounts for two very large energy companies. Of course you can move supplier. You're not their prisoner!

I’d try this Facebook group:

https://www.facebook.com/share/g/GbVQ2pyZYQ6FKfnC/?mibextid=K35XfP

They’re help with the legal know how. Whatever you do, refuse a prepayment or smart meter

Even the meters that can be topped up online you will still need to be able to safely access the meter as sometimes the top-ups do not automatically go on

If you cannot safely access your meters let them know as this may stop the switch.OFGEM have rules about this and you must be able to access them 24/7 and be able to get to shops to top-up. Do you have a payment arrangement with them? If not now is the time to make one to at least pay your usage and something towards the debt. And yes make sure they have your priority service register up to date. If they do fit one and you are unable to top it up they may be able to loan you credit. Saying that its important you deal with this rather than falling further in to debt.

Useful for me to update my knowledge, people here use cards they have to buy.

But I'd still look to other ways of sorting things out and staying in control of situations, especially if I was on UC and could have it garnished as an alternative.

Poster isn't being rude or condescending.

Your posts imply that Scottish power and therefore other customers should fund you. Unfortunately that isn't going to happen. You have to find a way.

Prepayment meters can be topped up online so your arguments flawed.

You have racked up a lot of debt with them, if you don't comply they will take you to court for the money

Yes with the smart meter you can top up online.
few years ago I had £800 in debt with southern electric and I was forced to change my meter into prepaid one and they used to deduct from the top up until the debt was paid off.

Make sure they do you smart meters which can be topped up online

@Elleherd You can top up online.

HTH.