Can I take legal action? Dog related trigger warning

Good to read Rosie is doing well, I run a dog park and a fair few of our customers have tripaws, you would be amazed at how well they cope and how fast they can run once they get the hang of it.

Out of interest could you share a rough location as there's a very similar set up near us right down to the parent in their 80's helping.
The owners dog mauled another boarder too.
I'm in Cheshire.

They weren't in public though, it was home boarding.

This didn't happen in a public place, so it wouldn't have prevented anything. OP's dog was in the home of the dog that attacked it.

I'm so sorry this has happened to your poor dog, OP. Don't blame yourself - the boarder lies about how she runs the place, in order to trick people into giving her money for something that she then doesn't deliver. People wouldn't leave their dogs with her if they knew that the dogs are just being left to fend for themselves in large paks while she's busy earning more money doing something else, would they.

Apart from being irresponsible and callous ( "your dog got mauled, soz, enjoy your holiday" what the actual fuck?) she's also clearly thick as two short planks and cheeky beyond belief - asking you to pay the vet bills because her insurance won't do it "because she wasn't actively looking after the dogs"? In other words, the insurance won't cover blatantly irresponsible and unsafe shit like throwing all the dogs in one room and letting nature take its course. Get her shut down, she's an absolute menace.

And give your sweet Rosie a cuddle from this internet stranger.

I have only just seen your thread and just wanted to say how terribly sorry I am that this happened to your poor sweet girl. You are obviously doing everything you can do and will ensure this cannot happen to anyone else but what a shocking and cautionary tale for people. You absolutely must not blame yourself - you left her with (5 star rated) people you trusted to look after her and they let you down so badly.

She looks such a beautiful wee thing and I know so well the bond we have with our dogs so can only imagine the special connection you have built with her after losing a child. I am so very sorry this has happened to you both 💐

If it is any small consolation, she is young and fit and border terriers are hardy little things so I am sure she will recover and adapt much more quickly than you will believe.

Please look after yourself and give your darling girl a big cuddle from me x

She should pay the costs of your early return home from holiday too. And any future bills. It’s all her fault, also her fault she’ll have to personally pay as a result of invalidating her insurance with her reckless and greedy behaviour (being concerned with making as much money as possible rather than the welfare of the dogs in her care).

What will happen to her mastiff?

My god this is appalling & horrific in equal measure. I am so so sorry for all you have been through, losing your daughter and this horrific attack on your beloved dog. I'm glad she is home with you now and embarking on recovery.

Go to town on the boarder- you're doing all the right things, she definitely needs to be shut down & I hope you are awarded suitable compensation

Agree that her insurance not paying out is practically an admission of her negligence. I'd contact my own insurance to discuss as many offer legal advice and may well pursue the boarder for costs/compensation and offer guidance on your next steps. I'd steer clear of social meia. I hope your little dog makes a good recovery and is soon able to come home.

Your poor dog, I hope she's on the mend.

Am I the only one wanting to see the sm posts? I csnt believe her audacity. Only thing she should be doing is apologising profusely and making sure she does everything she can to help, now.
I'm so sorry this happened op and so glad it looks as if she's going to be okay.
Enjoy your holiday-as if! I adore my dog and I'd be absolutely hysterical in this situation, as well as fuming.

@Fluffyelephant because then it gives someone the basis to argue the whole thing is a personal vendetta, the claimant organised a social media pile on by people who have no actual knowledge of what happened other than what they have read online from OP, they are doing everything they can to destroy a business not just get what they are legally due and their evidence should be viewed in that context. At a bare minimum, it muddies the waters in court.

There is almost no benefit (since if OP can evidence what she is saying the business will get shut down anyway) and the potential to make any claim messy.

She's saying that her insurance company won't cover the cost because she wasn't actively looking after the dogs so she asked us to pay initially and then they'd pay us back but I refused. It happened under her care, she's responsible

This is important. If her insurance won’t pay then it would seem she’s not running things as she’s meant to.

This is my nightmare. Sending so much love to you and Rosie. My little terrier is currently lying next to me and I’m resisting the urge to grab her and cuddle her tight.

Can you share what part of the country you are in?

It speaks volumes that her insurance won’t cover her, I hope that she’s never allowed to look after dogs again.

i’m looking at kennels for my dog, she’s always been home boarded in peoples house before now but she was hurt at one of them. After reading your ordeal, the idea of a kennel where she doesn’t interact with other families dogs doesn’t seem as bad as it did before.

Omg that’s is shocking I’m so so sorry I’m deeply upset on your behalf
if she is a registered boarder or business she should have insurance for this
you need to ask her about the insurance she should have
then get legal advice
I’d be going down the route too
i hope someone else is more knowledgeable and can advise you on the legal advice
I really hope your poor dog is ok and heals well and you get over this big shock

I'm so sorry for everything that has happened to you OP 😔💐

That's horrific.

Her insurance should cover the treatment of your dogs but I'm not sure about your flights and would think that it's unlikely.

However, the lack of supervision is very concerning and the dogs should not have been left alone.

I hope Rosie responds well to treatment.

I’m sorry I’m not a lawyer so I didn’t realise. Why does speaking out publicly undermine a legal case? If it’s true and factual surely it’s not slander? It’s just warning people / the equivalent of a bad review

Your poor poor dog, i’m so sorry. This is my worse nightmare. Healing wishes to you and your little one

When will the government wake up and introduce laws to ensure that all dogs are muzzled in public? Then we wouldn't have incidents like these and no more lives would be lost and all these dog attacks would stop.

It can go through as a civil case. My mums friend left her dog at a kennels whilst she went on holiday a number of years ago and the staff failed to lock the gates properly and an XL bully type got in and killed her bedlington terrier. She got a financial award which was donated to an animal charity as it wasn’t about the money, shockingly the kennels are still allowed to operate but it was covered in the newspapers so at least people were made aware of how awful they are. It did take a couple of years to run through the courts.

I hope your doggy makes a good recovery.

That's so awful! I hope they get shut down and you get reimbursed for all expenses.

I'd be going to the papers once you get justice!

Christ on a bike, this is horrific! Your poor doggo, OP.

Keep doing what you're doing and nail that boarders arse to the wall.

So glad she’s back with you. It sounds like she’s breached her insurance by not supervising ms therefore they won’t pay. Hope you hear from the council soon xxx

Sue her for every thing you can. Some one should be in the same room as the dogs,and its disgusting that she had to be told by a random person on the street.

This is terrible advice, DO NOT name them or get people from MN or anywhere else to engage with her on social media. It's a sure fire way to undermine any legal case you have.

Sorry, just saw the update.

Off to check my dog home sitters credentials…