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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be suspicious of clinic wanting money upfront?

33 replies

viccy009 · 14/08/2024 16:21

I am trying to book some treatments and I found a clinic about 15 minutes from where I live.

I have an appointment booked for tomorrow and I find the whole establishment very dodgy.

For a start they don't have a landline number and all contact is done via mobile.
The website domain expired some years ago by the looks of it.

Initially the "nurse" wanted me to come today but I couldn't make it and then she was like "well if I am community based on Thursdays and won't be available until Friday".

Then she text me earlier on to advise me that she had a cancellation for tomorrow and could not fit me in.

She sent me a payment link with an invoice and expects me to pay £250 before the appointment which I find very shady.

Am I right in thinking this maybe a con?

OP posts:
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viccy009 · 15/08/2024 10:38

@Grmumpy
No they aren't, I couldn't find anything on Companies House

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Grmumpy · 14/08/2024 22:37

And are they a trading company on the company’s house website

viccy009 · 14/08/2024 22:26

Hi yes so I just blocked her and she kept sending me email invoices with a payment link.

It is very suspicious and the urgency to get me booked in asap.

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toomanydicksonthedancefloor1 · 14/08/2024 18:04

Please trust your gut instinct. When i
Wanted Botox (and I also decided on the day to go for fillers as I was so impressed with the whole operation) I asked around my friends and got recommendations. I had something else done elsewhere (cosmetic) and I asked the surgeon for recommendations too. The surgeon and a friend recommended the same lady who practices at a Bupa hospital and has been doing it for 30 years. She is also a nurse. I then went online and read about her on the Bupa website, found reviews about her, rang and asked loads of questions. She wasn't cheap and I had to wait about 2 months for an appointment but I wouldn't do it any other way. This your face they're injecting things in to! And done pay upfront, that does sound dodgy.

purplecorkheart · 14/08/2024 17:55

No way, there are lots of red flags that you mentioned. Also the almost instant availability is another red flag. Most reputable places would have a longer wait and a waiting list for a cancellation.

Fiddlerdragon · 14/08/2024 17:47

Absolutely not a chance

theemmadilemma · 14/08/2024 17:36

Jesus. More research before you book.

JC03745 · 14/08/2024 17:33

Check that they are indeed a registered nurse and on the register. If they are a nurse prescriber, this should be noted on their registration too. You can search with just a 1st and surname. https://www.nmc.org.uk/registration/search-the-register/

Its a requirement to have a consultation first- and during that, it might be decided that you only need 1 place done, none at all or 3 areas. I'm therefore unsure how they can charge beforehand- without having conducted this consultation first? A deposit, yes I can understand, that gets taken off the total cost or refunded if no treatment is given, but paying the whole amount beforehand if worrying.

I'd also be concerned where this is taking place? A garage, room in their house, room they have hired? What medical equipment do they have on hand for an emergency? Adrenaline etc in a case of an anaphylactic reaction? It does sound dodgy IMO.

Search the register - The Nursing and Midwifery Council

Search the NMC register and find registration status of any nurse, midwife or nursing associate in the UK

https://www.nmc.org.uk/registration/search-the-register

Catza · 14/08/2024 17:26

Very much depends. I frequently book private appointments when I am expected to pay in advance (minor surgery, mole check, holding deposit for a dentist, holding deposit for a hairdresser etc.) But I wouldn't do it to a company with an expired web address and a complete lack of SM presence.

timenowplease · 14/08/2024 17:26

viccy009 · 14/08/2024 16:29

Hi
I'm having fillers and Botox.
I have tried looking on Google and nothing much comes up.
Has three reviews from 11 months ago.

I am very dubious about payment upfront ad the lady said yesterday I could pay on arrival.

Never mind your money - would you seriously consider them injecting stuff into your face??

Get a grip!

Namechangeno · 14/08/2024 17:17

redalex261 · 14/08/2024 17:11

Did you check them in Companies House? Sounds like they set up a couple of years ago and didn't really get off the ground. Probably bust the company, have no valid insurance and are doing cash jobs on the cheap.

TBH I wouldn’t be using a botox/filler provider without a personal recommendation, recent online footprint with website detailing qualifications of the practitioner and recent reviews. They are being pushy about payment too - another red flag.

Body swerve this - not all aestheticians are equal, you could end up looking like a right freak with nerve damage or anything instead of a fresh new you.

This

redalex261 · 14/08/2024 17:11

Did you check them in Companies House? Sounds like they set up a couple of years ago and didn't really get off the ground. Probably bust the company, have no valid insurance and are doing cash jobs on the cheap.

TBH I wouldn’t be using a botox/filler provider without a personal recommendation, recent online footprint with website detailing qualifications of the practitioner and recent reviews. They are being pushy about payment too - another red flag.

Body swerve this - not all aestheticians are equal, you could end up looking like a right freak with nerve damage or anything instead of a fresh new you.

Anitapu · 14/08/2024 17:10

I wouldnt entertain this so called "company"

£250 for botox AND fillers doesnt seem very expensive,

id be asking what product they are injecting, and would be questioning if they are a registered professional ie a doctor/nurse.

also never pay up front without an initial consultation!!!!

sounds fishy, if not that, rubbish quality by an inexperienced injector.

Nadeed · 14/08/2024 16:58

I think if you pay, you will turn up, the door will be locked, and no one will be there.

Nadeed · 14/08/2024 16:57

It sounds like the place has closed in 2023 and this is a scammer.

nocoolnamesleft · 14/08/2024 16:54

I'd have to trust someone a lot to let them stick needles in my face!

Thelittleweasel · 14/08/2024 16:54

@viccy009

Can you make payment by credit card? If so - whatever else - you will be protected financially

ShinySteel · 14/08/2024 16:52

I'd be less worried about the money than the issue of someone from a non reputable place injecting God knows what into my face!

Findingmypurposeinlife · 14/08/2024 16:51

Some (reputable) clinics do ask for payment up front (unless its a consultation) but in this case, with no data for 2024 you should be very wary.

SloaneStreetVandal · 14/08/2024 16:49

Gosh no do not go to this person! Only go to a practitioner who is a registered medical professional (dentist, nurse, doctor). Any decent clinic will offer you a consultation appointment first, before booking any treatment. They'll also be happy to provide you with proof of their registration.
Edited to say a deposit is normal at time of booking, but would only be a small percentage of treatment cost.

Iloveeverycat · 14/08/2024 16:38

Do not pay and do not go. Go somewhere reputable that does it like a dentist. You don't want anyone messing about with your face

IncompleteSenten · 14/08/2024 16:34

Imo it would be a very bad idea.

Out of date website, no landline, not a lot of reviews and none recent.

None of that says reputable business.

Octonaut4Life · 14/08/2024 16:34

If something went wrong do you think you would have any hope of tracking these people down? If not... Don't do it!

lovinglongerdays · 14/08/2024 16:34

you haven't got vibes from them, you don't like the fact they have no landline and can't find many good recommendations from them and yet you're still considering going to have Botox at this place.
I don't have Botox but I can absolutely guarantee if I were - I'd be using somewhere I felt was completely above board with good recommendations against them.

viccy009 · 14/08/2024 16:33

It looks as if there used to be a website but the domain has now expired.

Social media page has posts from 2023.

It just seems very odd at how pushy the lady is.
I am defo not paying any money so will just text to cancel.

First time doing this so wasn't sure if it was the norm to pay upfront.

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