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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To book a 6 person lodge for myself?

283 replies

MaryRoze · 12/08/2024 12:29

One of my favourite things to do since escaping my controlling ex is to get away by myself for a couple of nights, somewhere remote with a good view, a hot tub, where I can just relax and recharge.

I've found a lovely site that has a few 2 person glamping pods, and 2 self-catering cottages. One cottage sleeps 4, the other sleeps 6. I dithered over both of them but decided to go for the 6 person lodge as it has nicer facilities, bigger kitchen, nicer views, and an enclosed garden for if I decide to bring my dog with me.

I've just received an email from the company asking me to clarify it's just for me. I've said yes. They've come back and said it's a busy time of year for them (October), so would I like to have one of the glamping pods instead as the cottages are really for bigger parties only.

I've had another look on their website and can see now it says they charge a fixed rate for 2 people, and for each additional person it's an extra £50 per person, per night! So they're obviously thinking they can make more money out of a bigger party rather than just me on my own.

I haven't specified this to them yet but I was planning on paying extra for early check in (£30), bringing the dog (£25), and a bottle of fizzy on arrival (£40). So it's not like they won't be getting their moneys worth out of me.

AIBU to book the larger property just for me?

OP posts:
Iwasafool · 13/08/2024 11:33

Mirabai · 13/08/2024 11:12

It amazes me that people don’t understand how business works. If they’re barely breaking even they need to rethink their business model.

What you don’t do is enter into a contract and then cancel the contract in the hope of getting a better one. If you do you will forfeit repeat business.

They might have someone who wants to book that date and pay for six people. It's a business and they way they work is to try and make a profit.

Mirabai · 13/08/2024 11:12

Iwasafool · 13/08/2024 10:29

You know the state of the business? You know if they are barely breaking even?

It always amazes me on here that people know so much about other people and their lives and finances.

It amazes me that people don’t understand how business works. If they’re barely breaking even they need to rethink their business model.

What you don’t do is enter into a contract and then cancel the contract in the hope of getting a better one. If you do you will forfeit repeat business.

Mirabai · 13/08/2024 11:10

LordEmsworth · 13/08/2024 08:37

Erm, no. A one-off weekend with a smaller amount of income than they could theoretically achieve, is not "negatively impacting their business".

Out of interest, up to what point do you think the business is correct to say to the OP ah sorry no we've changed our mind? Wait a few weeks, until she's made other plans & it's harder for her to change her mind and go elsewhere? Or right up to the point where she turns up and say, oh it's only you - we've decided you don't need two whole bedrooms to yourself, so we've changed your booking?

If you buy a loaf of bread for £2 and the shopkeeper then goes oh hold on actually that's too much bread for just you, let me take that one away and give you a smaller one - do you still think "no-one's right and no-one's wrong"?

The business has made an offer; the OP has accepted it and agreed to it, entering in to a contract; now the business is saying "oh hold on, you should've guessed that we weren't offering this to you, you can't have this". How on earth can anyone argue that this is "not right but not wrong either"? Obviously they can say oh we made a mistake, would you mind changing; and they can cancel the booking and refuse to honour it, and risk the OP taking further action; but that doesn't make them right...

This.

TeabySea · 13/08/2024 10:37

23Shadows · 12/08/2024 12:41

Not be long now until someone comes along to tell you you're being selfish booking this property when there are families with children that might want it. If you really must have a holiday a one-man tent in a field will suffice.

A tent? I had to make do with a bit of tarp and a bed of nettles. And enjoy it. 😁

Iwasafool · 13/08/2024 10:32

OP you said this is planned for October, any chance you picked half term? I live in a seaside town and know people with holiday businesses and half term in October is the last hurrah before businesses either close or go very quiet for a few months. Because of that maximizing what they do that week can be pretty vital for some.

Obviously it might not be half term but if it is that could explain the issue for that particular week.

Iwasafool · 13/08/2024 10:29

LordEmsworth · 13/08/2024 08:37

Erm, no. A one-off weekend with a smaller amount of income than they could theoretically achieve, is not "negatively impacting their business".

Out of interest, up to what point do you think the business is correct to say to the OP ah sorry no we've changed our mind? Wait a few weeks, until she's made other plans & it's harder for her to change her mind and go elsewhere? Or right up to the point where she turns up and say, oh it's only you - we've decided you don't need two whole bedrooms to yourself, so we've changed your booking?

If you buy a loaf of bread for £2 and the shopkeeper then goes oh hold on actually that's too much bread for just you, let me take that one away and give you a smaller one - do you still think "no-one's right and no-one's wrong"?

The business has made an offer; the OP has accepted it and agreed to it, entering in to a contract; now the business is saying "oh hold on, you should've guessed that we weren't offering this to you, you can't have this". How on earth can anyone argue that this is "not right but not wrong either"? Obviously they can say oh we made a mistake, would you mind changing; and they can cancel the booking and refuse to honour it, and risk the OP taking further action; but that doesn't make them right...

You know the state of the business? You know if they are barely breaking even?

It always amazes me on here that people know so much about other people and their lives and finances.

LordEmsworth · 13/08/2024 08:37

brunettemic · 12/08/2024 20:46

😂🙄 your response is far more dramatic (as evidenced by the fact that I’ve clearly said neither party is right or wrong but you’ve clearly chosen to ignore that bit, what can you do eh) than mine and the “cheeky twats” is in reference to people saying exactly that. If the income is lower than the business could earn by asking OP to book a different thing and they get the full income from people in said 6 person property then it is negatively impacting them, that a simple fact and has zero emotion attached to it.

Erm, no. A one-off weekend with a smaller amount of income than they could theoretically achieve, is not "negatively impacting their business".

Out of interest, up to what point do you think the business is correct to say to the OP ah sorry no we've changed our mind? Wait a few weeks, until she's made other plans & it's harder for her to change her mind and go elsewhere? Or right up to the point where she turns up and say, oh it's only you - we've decided you don't need two whole bedrooms to yourself, so we've changed your booking?

If you buy a loaf of bread for £2 and the shopkeeper then goes oh hold on actually that's too much bread for just you, let me take that one away and give you a smaller one - do you still think "no-one's right and no-one's wrong"?

The business has made an offer; the OP has accepted it and agreed to it, entering in to a contract; now the business is saying "oh hold on, you should've guessed that we weren't offering this to you, you can't have this". How on earth can anyone argue that this is "not right but not wrong either"? Obviously they can say oh we made a mistake, would you mind changing; and they can cancel the booking and refuse to honour it, and risk the OP taking further action; but that doesn't make them right...

Thepartnersdesk · 12/08/2024 22:01

Americano75 · 12/08/2024 21:55

I'm in Glasgow so I know how the October week works.

But it's two weeks if you are in an area with Tattie holidays. And in Angus they start October 4 but in Aberdeenshire not til October 11 going back October 28

Americano75 · 12/08/2024 21:55

GlasgowGal82 · 12/08/2024 21:26

See my post above. Scotland doesn't have a fixed half-term week in October like happens in England. Holidays are set locally and this year Scottish kids will get 1-2 weeks off somewhere between 4 and 28 October depending on where they live. It's also not half term because our Autumn term finishes at the October break and the Winter term starts when the kids return.

I'm in Glasgow so I know how the October week works.

Thepartnersdesk · 12/08/2024 21:47

Is it just a site with lodges or does it have pool, activities, restaurant etc?

I can see more where they are coming from if the latter as six people in what is probably the school holidays in Scotland is likely to generate a much higher spend on site.

If it's just accommodation can't see what difference it makes.

Either way the booking system should be set up accordingly.

Mirabai · 12/08/2024 21:37

brunettemic · 12/08/2024 20:47

Nope, it’s a math based issue. If OP rented a smaller one and the larger one was rented they’d want more than just OP renting the larger one. As I said, neither party is right or wrong and they’re perfectly entitled to ask.

It’s a maths based issue only insofar as you need to work on yours. If they want more than OP is renting it for they need to increase the price. 🤣

AzureBlue99 · 12/08/2024 21:28

My DH and I often stay in properties for 8 people. I like the space. I live in a cramped flat in RL. Holidays are a splurge for me. That might be why I live in a cramped place. 🤔

GlasgowGal82 · 12/08/2024 21:26

Americano75 · 12/08/2024 16:16

What dates in October have you booked? I'm wondering if they clash with the Scottish half term holidays and they hadn't realised at first?

See my post above. Scotland doesn't have a fixed half-term week in October like happens in England. Holidays are set locally and this year Scottish kids will get 1-2 weeks off somewhere between 4 and 28 October depending on where they live. It's also not half term because our Autumn term finishes at the October break and the Winter term starts when the kids return.

GlasgowGal82 · 12/08/2024 21:19

MaryRoze · 12/08/2024 13:55

It's not even over a weekend! It's mid-week! Smile I vacate on the Friday.

There are school holidays throughout most of October somewhere in Scotland though so midweek bookings will be popular too. Kids get 1-2 weeks off depending on the area, and the date vary across the country too. Some areas break up as early as Friday 4 October, and the latest don't return to school until Monday 28 October which I expect is the start of the English half term? Unless you've booked the w/b 30 September I can see why they would want you to move to smaller accommodation so they can charge more to a larger family, but you've paid the going rate to have single occupancy so I think it's fair enough to go ahead.

Putting · 12/08/2024 21:07

brunettemic · 12/08/2024 20:47

Nope, it’s a math based issue. If OP rented a smaller one and the larger one was rented they’d want more than just OP renting the larger one. As I said, neither party is right or wrong and they’re perfectly entitled to ask.

But if they charged a flat rate they wouldn’t get any more or less regardless of the number of people sfaying there, so where is the maths issue?

They are being unreasonable asking OP to downgrade just because she’s single.

brunettemic · 12/08/2024 20:47

Mirabai · 12/08/2024 13:36

Nonsense, they are impacting their business by not having the sense to charge a flat rate.

Nope, it’s a math based issue. If OP rented a smaller one and the larger one was rented they’d want more than just OP renting the larger one. As I said, neither party is right or wrong and they’re perfectly entitled to ask.

brunettemic · 12/08/2024 20:46

LordEmsworth · 12/08/2024 13:54

Over dramatic much?!

If there is a minimum occupancy, this should have been stated before booking. The company shouldn't be changing the T&Cs later.

One weekend of a bit less income is not the OP "negatively impacting their business" - it's a direct consequence of their business model and/or failing to think through the implications of their offer. The company is "negatively impacting" their own business.

And at no point has the OP described them as "cheeky twats". The OP has been very measured.

If a single person is willing to pay the rate for accommodation for 6 people (in 2 beds) then why do you think they shouldn't be allowed to, or are in some way acting to the detriment of the business that lets them do that?

😂🙄 your response is far more dramatic (as evidenced by the fact that I’ve clearly said neither party is right or wrong but you’ve clearly chosen to ignore that bit, what can you do eh) than mine and the “cheeky twats” is in reference to people saying exactly that. If the income is lower than the business could earn by asking OP to book a different thing and they get the full income from people in said 6 person property then it is negatively impacting them, that a simple fact and has zero emotion attached to it.

LordEmsworth · 12/08/2024 19:15

Tulipsareredvioletsarebue · 12/08/2024 14:40

It probably never happened to them before, so I'd expect them to cancel the booking and then fix the pricing. People make mistakes, business owners are no different, so don't know why they should lose money for someone else's convenience.

Umm, because their mistake caused the inconvenience? Why should OP be inconvenienced by their mistake?

Ginkypig · 12/08/2024 18:13

Mirabai · 12/08/2024 14:13

I was agreeing with you, simply making the point that it needs to be clear on the listing at the point of booking.

Hi ye sorry I was in a rush when I replied I must have picked you up wrong.

i was a bit sharp sorry.

23Shadows · 12/08/2024 17:31

Life2Short4Nonsense · 12/08/2024 14:31

Why are you making this assumption?

Because there's been several threads recently where single and/or childless/child free people have been told they're unworthy of the things other people enjoy. Shouldn't have time off at Xmas. Shouldn't expect to live in anything bigger than a shoebox. Don't need a garden. Etc etc.

OpizpuHeuvHiyo · 12/08/2024 16:28

Iwasafool · 12/08/2024 14:47

Because it's a business and they want to make money. OP could make up 5 friends and book for six but obviously that will come at a cost.

OP could only "take 5 friends" if she wanted an unpleasantly overcrowded experience with the sitting room turned into a bedroom. It's a 2 bedroom house. There's an advertised price for 2-person occupancy which OP has paid so the owners aren't losing out on anything.

iwfja · 12/08/2024 16:23

YANBU to book the cottage.
They should change their pricing strategy if they don't want to lose money by having one person booking the six-person cottage compared to six people. They could charge for the entire unit, irrespective of how many people are staying. They could charge an underoccupancy rate. They could restrict bookings to a minimum of 4 persons. They could have different pricing strategies for low and high season use. Plenty of things they could do.
I think they would be unreasonable to cancel the OP's booking and they should suck this one up and then consider changing the pricing for the future if it doesn't suit them.

Ithinkwedbefriendscomelittlebabe · 12/08/2024 16:17

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Americano75 · 12/08/2024 16:16

What dates in October have you booked? I'm wondering if they clash with the Scottish half term holidays and they hadn't realised at first?

godmum56 · 12/08/2024 16:15

StormingNorman · 12/08/2024 14:32

If I was booking exclusive use of a six person property, I would expect to pay the same rate as if six people were staying.

But that isn't how the business charges. The OP was given a price by the business.