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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To book a 6 person lodge for myself?

283 replies

MaryRoze · 12/08/2024 12:29

One of my favourite things to do since escaping my controlling ex is to get away by myself for a couple of nights, somewhere remote with a good view, a hot tub, where I can just relax and recharge.

I've found a lovely site that has a few 2 person glamping pods, and 2 self-catering cottages. One cottage sleeps 4, the other sleeps 6. I dithered over both of them but decided to go for the 6 person lodge as it has nicer facilities, bigger kitchen, nicer views, and an enclosed garden for if I decide to bring my dog with me.

I've just received an email from the company asking me to clarify it's just for me. I've said yes. They've come back and said it's a busy time of year for them (October), so would I like to have one of the glamping pods instead as the cottages are really for bigger parties only.

I've had another look on their website and can see now it says they charge a fixed rate for 2 people, and for each additional person it's an extra £50 per person, per night! So they're obviously thinking they can make more money out of a bigger party rather than just me on my own.

I haven't specified this to them yet but I was planning on paying extra for early check in (£30), bringing the dog (£25), and a bottle of fizzy on arrival (£40). So it's not like they won't be getting their moneys worth out of me.

AIBU to book the larger property just for me?

OP posts:
WombatChocolate · 13/08/2024 20:56

Anyone can rent a property of any size. If you wished to hire a 50 bedroom castle on your own, as long as you pay what is listed as the price, it’s fine.

The problem here is the Firm hiring and its pricing policy. If they charge less for smaller numbers and more for full occupancy, they will obviously earn less by having less people…..but they have offered it for smaller occupancy.

It sounds like they are new to letting as their pricing policy is daft. Most self catering places charge a fixed price regardless of occupancy. That they haven’t done this is foolish …and now they realise they should have just charged full occupancy rates and could have earned more from a larger family.

But this was their error. They are being cheeky in asking you to move to smaller accommodation which you didn’t choose. But you’re not obliged to agree and there’s no morality invovled in this - you simply booked a property at a price it was available for.

Simply reply saying that ‘no’ you chose the property you did as it suits you and would not like to switch. You do t have to justify your reasons.

They are Hopi you will switch and then they will have a more lucrative booked on the bigger property plus a smaller booking too. But you aren’t obliged to switch.

No doubt, they will quickly change their terms so they don’t charge less than full occupancy rates, ir only in very off peak times. But it’s too late to change their terms for you. You booked in good faith and they need to honour your booking and the terms it stated.

Waitfortheguinness · 13/08/2024 20:40

Sounds to me they’ve got someone interested in the one that you’ve booked and are thinking that if you move to smaller pod they’ve basically got both bookings sorted. If you stay in the larger rental then it’s probably not possible for the other party to go into the other pod, so they’ve lost out. I agree with all the others its seems a really odd way to price things, usually you pay for the whole rental and may only get charged extra if you exceed the party numbers.

AdviceNeeded2024 · 13/08/2024 20:24

I haven’t read the whole thread but it sounds like absolute bliss!! Most places normally charge per night not number of guests I think? So they are bothered they can’t make extra money. If you can afford the cost you should be able to book whatever you want!

I’m now off to google a lodge with a hot tub for myself and my pooch, I genuinely never thought of doing this before!!

TeaGinandFags · 13/08/2024 20:15

MaryRoze · 12/08/2024 12:36

Thank you all. To clarify, I have already booked it. This email came 2 days later asking if I would consider moving to one of their pods. I'm not sure what their response will be if I say no.

I think I'll pinch your reply though MabelMaybe, thank you Smile

If the booking has gone through, you have a binding contract. There's bugger all they can do. Hence, would you like to ...

Just say no. Your money, your holiday.

Twiglets1 · 13/08/2024 20:12

MaryRoze · 12/08/2024 12:29

One of my favourite things to do since escaping my controlling ex is to get away by myself for a couple of nights, somewhere remote with a good view, a hot tub, where I can just relax and recharge.

I've found a lovely site that has a few 2 person glamping pods, and 2 self-catering cottages. One cottage sleeps 4, the other sleeps 6. I dithered over both of them but decided to go for the 6 person lodge as it has nicer facilities, bigger kitchen, nicer views, and an enclosed garden for if I decide to bring my dog with me.

I've just received an email from the company asking me to clarify it's just for me. I've said yes. They've come back and said it's a busy time of year for them (October), so would I like to have one of the glamping pods instead as the cottages are really for bigger parties only.

I've had another look on their website and can see now it says they charge a fixed rate for 2 people, and for each additional person it's an extra £50 per person, per night! So they're obviously thinking they can make more money out of a bigger party rather than just me on my own.

I haven't specified this to them yet but I was planning on paying extra for early check in (£30), bringing the dog (£25), and a bottle of fizzy on arrival (£40). So it's not like they won't be getting their moneys worth out of me.

AIBU to book the larger property just for me?

YANBU.

My husband and I often book a 3 bed house that is described as for 6 people when we visit family in Suffolk, even though it's usually just the 2 of us.

It's great - we have a bedroom each and a bathroom each and enjoy having lots of space to relax.

The 6 person lodge does sound the most attractive option so if you can afford it, you are not unreasonable to book it and enjoy it.

GiveMeSomeWaterItsHot · 13/08/2024 20:03

Technically YABU but I can also see it from their point of view. However, if they’re offering it for anyone to rent then they should specify a minimum number of people or a minimum cost really. Their loss 🤷‍♀️ They need to learn from this. Enjoy your trip.

justjurate · 13/08/2024 19:43

YANBU!
The pricing seems strange. If you were part of larger group, you'd have to pay more for the larger cottage, and then again per head?? It's a daylight robbery!

Dibbydoos · 13/08/2024 19:40

I booked a 6 bed house in Cumbria for 3 families, but only my family went in the end, just 3 of us. I obvs could have found something smaller and cheaper as I paid, but honestly it was fabulous.

I told them of the change in guests and which bedrooms were used. They were fine.

I suspect they are now looking through the T&C to see if they can legitimately decline your booking now you have confirmed it's just you.... If they come back and say they decline your booking, ask them under which T&C.

I have to admit, I would in the end take my money back if they get funny, though.

I'm sure you'll find something else in Oct xxx

JoustingWeevel · 13/08/2024 19:31

Just wonder if this is a Scottish thing as well. We got a big shock when booked a double hotel room in a Scottish sort of fishing lodge. The rate turned out to be per person not per room so when we checked out we paid twice as much as we expected to. Our fault for not checking but Scotland is the only place I have seen payment per person and not per room or unit.

5128gap · 13/08/2024 19:24

If they honour your booking, go for it. They could easily cancel you and return your money if they wanted to. So if they're prepared to go ahead you can too.

Strangerthanfictions · 13/08/2024 19:07

OpizpuHeuvHiyo · 12/08/2024 12:34

Yanbu

Just reply and say you chose that because it had the enclosed garden for your dog and you want space and comfort to relax rather than being in the rather cramped conditions of a glamping pod where you are standing right by your bed as you cook.

Your money is as good as the next person's. You've paid the advertised rate and it's not reasonable of them to shift the goalposts now. If they only want 6 person groups they should whack the cost up by £200 and get rid of the extra charge per-person but they can't do that retrospectively.

Agree, they should have a flat rate per property and then it's up to customers to make the choice if they want to spend it on one person or not. I suspect their policy will soon be changing

wooo69 · 13/08/2024 19:06

We regularly book 10 person lodge accommodation for 4 adults (2 couples), this is generally 2 doubles, 2 twin rooms and a sofa bed. Some nights we will all sleep in separate rooms. Accommodation has always been per unit not per person so they get the same money however many people stay.

Nadeed · 13/08/2024 19:04

@MissingMoominMamma it is only similar if there is a higher minimum charge for a 6 person table than a 2 person table. OP is paying more for what is a 2 bedroom cottage than a 1 bedroom place. And glamping pods tend to be vile.

1974devon · 13/08/2024 19:04

Totally fine :) I booked a 6 person accommodation for my son and I when we went on hols. As its nice to have the extra sitting room and kitchen space.
We were able to have a bedroom each. Another room for our stuff and I would do the same next time.

Nadeed · 13/08/2024 19:02

Who would pay an extra £50 a night per person to sleep on a sofa bed? I doubt they get many groups of 6 booking.

MissingMoominMamma · 13/08/2024 19:02

They aren’t really being cheeky. If it’s a busy time of year for them, their properties are better fully occupied.

It’s like one person hogging a 6 person table in a restaurant on a busy evening.

Leisure type businesses need to make hay whilst the sun shines, and tbh, if their season has been affected by the weather as many have, they may need to maximise the next few months.

Is there no enclosed space with any of the other properties?

Scottishskifun · 13/08/2024 19:00

MaryRoze · 12/08/2024 13:02

This cottage is in Scotland too Smile It also has a covered gazebo with a fire pit which was the selling point for me in October!!

This will be why they are emailing you!
Scottish October holidays is 2 weeks and is always before the English half term.
The Scottish Holidays also vary by council region with some starting as early as the 3rd and then others after.

Combine in the English half term the last week of October and you will find they have realised they have rented it out at a high demand time when they could fill it.

It's not your problem they accepted the booking but it might be why they emailed in the first place.

Mandaxx25 · 13/08/2024 18:58

Terrible false equivalency. It's a 2 bedroom property. If you were going with a friend you'd both need a room each and she's paid for 2 people already. Throwing a sofa bed in the living room is not the same as renting 6 hotel rooms and paying for one.

Sennelier1 · 13/08/2024 18:57

No, you are not unreasonable to want that large cottage all for yourself. It seems very nice and I like to have a lot of space too so I do understand.
But the owners are not unreasonable to want as much revenue as possible.

For them it would be a £200 difference per night, so the price for 2 and then 4 X £50.
Understandable they try to make you change your mind.

So I would say, do go ahead if they let you ❤️

HauntedPencil · 13/08/2024 18:48

This would put me off booking with them the cheeky articles. Surely it's for the unit?

MilkyCappuchino · 13/08/2024 18:45

I would absolutely do it if you are affording it. I love doing solo things and always have, even now, more so, when married still enjoy it so much. I have always done crazy solo adventures. Not like jungles but genuinely love it

Mandaxx25 · 13/08/2024 18:44

Absolutely not unreasonable. I'm sick of this crap actually. When renting a house instead of an hotel room, it should be a fixed rate for the property whether one person is staying or the max number of guests. You're renting the property regardless. I also find they ask for the ages of children staying so they can charge more too. It's really gotten out of hand. They're already asking an absolutely extortionate amount because it's a holiday let and not long term let. You'd think that would be greedy enough.

yorktown · 13/08/2024 18:36

Tulipsareredvioletsarebue · 12/08/2024 14:26

I totally see where they are coming from, theyd rather have money for 6 people than for 1 (or 2 if you pay a fixed rate). It's kind of cheeky to pay for one person and expect a place for 6 and to expect the owners to take a hit in the busiest season.

Do you think then that they would be reasonable to cancel this if only two people booked?
It's a two bed cottage, I am sure quite often they would have 2-4 people.

HesterRoon · 13/08/2024 18:34

There are 2 of us and we often book 3 bedroom places. There is often a discount for 2 as they only use one set of bed linen and you normally can only use one bedroom. We tend to pay full price because we each like our own space and sleep wherever we want. So I think having a big lodge would be great and far nicer than a glamppod!

Btb · 13/08/2024 18:26

If that’s what you want then you stay in it life’s too short the company should state 1 person cannot rent them if they are unhappy , so it’s tough luck to them id insist I wanted the one I’ve booked will not take another