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AIBU?

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Just been pulled over by the police

259 replies

Outandabout43 · 10/08/2024 01:36

Fuming right now.

Been on a night out with work, partner picked me up, he is a named driver on my car.

Had issues with insurence when I renewed. Noticed policy was inactive after paying yearly fees. Spoke to insurence who apologised, stated the policy will be activated and gave £100 as a gesture of good will, this was in may

Police just pulled us over. Breathalysed DH driving the car and stayed we had no insurence. Checked policy and it's come up again as inactive. Have been told we have 7 days to prove insurence or DH will get 6 points in his license, this will effect his job.

I'm mortified. Obviously I'll contact insurence on Monday, but what if they say we are not covered. I've attached a screenshot of email provided by insurence but I'm really panicking now. What do I do??

Just been pulled over by the police
OP posts:
Outandabout43 · 10/08/2024 13:10

GracieAndPedro · 10/08/2024 13:05

You say you were given a ticket to produce your insurance, if you have taken your certificate of insurance to the police station the person at the police desk should take the details of what you have produced and whoever deals with the traffic prosecutions should then review it and if they are in any doubt about the authenticity of what you provided then they should contact the insurance company for clarification. You literally have to take a valid insurance certificate showing that your DH was insured to drive the vehicle he was using at the date and time of the stop. The person at the police station completes a HORT/2 to show what you produced then you have complied with their request.

This is what happened. Took my insurance certificate and DH to show he can drove my car third party on his policy. The lady behind the desk scanned it all and said she will send it over to yhe officer who will review, however he may say it was my responsibility to check the database and will get the 6 points, however we can then go to court

OP posts:
GracieAndPedro · 10/08/2024 13:07

MID and Police National Computer do not update immediately so they couldn’t say that if it’s not on MID you’re not covered. Why else would they give 7 days to provide a certificate of insurance.

GracieAndPedro · 10/08/2024 13:05

Outandabout43 · 10/08/2024 12:57

FFS insurence saying it's not them at fault and the police should of called them. I'm going round in circles and not sure what to do

You say you were given a ticket to produce your insurance, if you have taken your certificate of insurance to the police station the person at the police desk should take the details of what you have produced and whoever deals with the traffic prosecutions should then review it and if they are in any doubt about the authenticity of what you provided then they should contact the insurance company for clarification. You literally have to take a valid insurance certificate showing that your DH was insured to drive the vehicle he was using at the date and time of the stop. The person at the police station completes a HORT/2 to show what you produced then you have complied with their request.

frannygallops · 10/08/2024 13:00

I don't quite understand why you're not stood in the police station on the phone to the insurer. You seem pretty laid back considering your DH is looking at 6 points

frannygallops · 10/08/2024 12:59

Well it is them at fault as they are supposed to put it on MID within seven days. But also, I don't understand why the police haven't spoken to your insurer - that would seem to be the easiest way to get to the bottom of it

Outandabout43 · 10/08/2024 12:57

FFS insurence saying it's not them at fault and the police should of called them. I'm going round in circles and not sure what to do

OP posts:
frannygallops · 10/08/2024 12:57

Can't the police speak to your insurance company. Surely if they confirm you're insured then it's all sorted? When I worked for an insurance company we used to speak to the police all the time

GracieAndPedro · 10/08/2024 12:53

Outandabout43 · 10/08/2024 12:50

Sooooo, apparently the certificate and confirmation off the insurence isn't good enough. As its not on the MID then it's not insured. I'm livid.

Called the company and they just keep saying but your documents are in place.

This could result in 6 points for DH

Did you take a certificate of insurance that shows you and DH are insured to drive the vehicle concerned for the date and time of the stop?

Scirocco · 10/08/2024 12:53

Outandabout43 · 10/08/2024 12:50

Sooooo, apparently the certificate and confirmation off the insurence isn't good enough. As its not on the MID then it's not insured. I'm livid.

Called the company and they just keep saying but your documents are in place.

This could result in 6 points for DH

What do they say in response to the fact that whatever they're claiming to have in place, isn't on the MID?

Outandabout43 · 10/08/2024 12:50

Sooooo, apparently the certificate and confirmation off the insurence isn't good enough. As its not on the MID then it's not insured. I'm livid.

Called the company and they just keep saying but your documents are in place.

This could result in 6 points for DH

OP posts:
TheSquareMile · 10/08/2024 12:21

Outandabout43 · 10/08/2024 11:58

Just on way to police station now.

@Outandabout43

That's good.

Were you able to speak to the insurers this morning for confirmation of your current policy?

WithnailOnTour · 10/08/2024 12:19

.

whereisthelifethatirecognize · 10/08/2024 12:05

Good luck. Sure it will be sorted quickly.

Uselesssil · 10/08/2024 12:02

Jarnss · 10/08/2024 02:52

OP, in the email you have posted what refund are they refering to?

Also your post is a little confusing. Am I following...

You were set up with this policy on a monthly DD. However, it failed due to their error and you paid in full. This then ended up not being the policy cost, but the cancellation fee.

Are you 100% sure you paid in full? Because a monthly policy costs more in total due to it also being a loan. Did this person you spoke to when paying in full correct the policy to being paid annually? This is something you would have seen on your online account when checking back in May.

Also, you should have been sent you certificate by email at least. Even if set up on paperless online management. Yes, all your other documents would not be emailed, but the certificate should have been. Print it off and take it to the police. That is your proof.

I also agree with binning this incompetent company off when this issue is sorted.

If it is an online policy, you aren’t necessarily sent the certificate by mail or email, you can access it (and all other relevant documents) online.

I haven’t been sent a copy of my certificate the last two times I have renewed, however I do log into my documents and print the certificate from there, just so I have it, in case something like this happens.

WatchOutMissMarpleIsAbout · 10/08/2024 12:01

Good luck

Outandabout43 · 10/08/2024 11:58

Just on way to police station now.

OP posts:
Cherrysoup · 10/08/2024 11:50

ListentotheButterflies · 10/08/2024 08:58

But surely they only knew that once they'd stopped the car?

Were they waiting outside wherever you were picked up?

I'm sorry to push on this but I thought they weren't allowed to do random stop and questioning .

Of course they are if a car shows up as uninsured. Breathalyser is standard, particularly if they can smell booze.

I’ve just checked, I renewed with this company this year. Everything seems fine, certificate is there etc.

SofiaSoFar · 10/08/2024 11:37

MrsRobinsonsHandprints · 10/08/2024 11:23

It isn't incorrect advice.
To have a policy that allowed you to drive any car without it being insured would be a specific add on, OP would know if her DH had this. This isn't a free perk of routine car insurance.

In fact most fully comp insurances no longer have DOC as standard.

That only works if the car being driven is correctly insured too is absolutely incorrect advice because, as I said, it's entirely dependent upon the specific policy.

And here you are posting yet more incorrect advice. It's is not only a specific add-on. Some DOC covers do automatically cover the policy holder regardless of whether the other vehicle has a specific policy.

Aviva, for example, do give DOC cover with some policies (policy holder dependent) that don't require the other vehicle to have its own policy.

The keeper of the vehicle being driven would still be committing an offence under CIE legislation, though. But that's a completely difference offence not related to the driver with the DOC cover.

birdsoeking · 10/08/2024 11:30

Hope you managed to resolve matters this morning OP.

SofiaSoFar · 10/08/2024 11:29

ListentotheButterflies · 10/08/2024 08:58

But surely they only knew that once they'd stopped the car?

Were they waiting outside wherever you were picked up?

I'm sorry to push on this but I thought they weren't allowed to do random stop and questioning .

ANPR camera on the police car will have picked up that there is no insurance for that registration. They run constantly and flag up document offences.

They absolutely don't need any reason to stop any vehicle, though. The insurance doesn't matter in that respect, when you choose to use a vehicle on public roads you are accepting that you may be pulled at any time if the police choose to do so.

Once pulled, they can breathalyse you for a multitude of reasons - document offences would be one. Believing they can smell alcohol would be another. Or asking if you've had a drink and you say 'I had a small glass of wine 8hrs ago'. And ultimately, 'manner of driving' is a cover-all as they can say you seemed hesitant, weaving, etc.

MrsRobinsonsHandprints · 10/08/2024 11:23

SofiaSoFar · 10/08/2024 11:16

That only works if the car being driven is correctly insured too, otherwise it could be used to insure a cheap 'decoy' car but drive a more expensive car registered in another person's name.

That's not a true. It depends on the terms of your DOC cover as to whether the other vehicle needs to be insured for your DOC cover to be valid.

Many, but not all, require the vehicle to have its own insurance. They would need to check the exact wording of their specific policy certificate and schedule to know.

Unfortunately there's always plenty of well meaning but inaccurate advice posted on MN motoring-related threads.

It isn't incorrect advice.
To have a policy that allowed you to drive any car without it being insured would be a specific add on, OP would know if her DH had this. This isn't a free perk of routine car insurance.

In fact most fully comp insurances no longer have DOC as standard.

SofiaSoFar · 10/08/2024 11:16

Bjorkdidit · 10/08/2024 05:40

That only works if the car being driven is correctly insured too, otherwise it could be used to insure a cheap 'decoy' car but drive a more expensive car registered in another person's name.

OP this sounds awful and a similar thing happened to an acquaintance of mine. Had all the emails, was paying by DD and honestly thought she was correctly insured but something had gone wrong with the admin so it wasn't registered on the database. However I don't know the outcome of whether or not it was sorted.

That only works if the car being driven is correctly insured too, otherwise it could be used to insure a cheap 'decoy' car but drive a more expensive car registered in another person's name.

That's not a true. It depends on the terms of your DOC cover as to whether the other vehicle needs to be insured for your DOC cover to be valid.

Many, but not all, require the vehicle to have its own insurance. They would need to check the exact wording of their specific policy certificate and schedule to know.

Unfortunately there's always plenty of well meaning but inaccurate advice posted on MN motoring-related threads.

ThePoshUns · 10/08/2024 11:13

Why are you fuming at the police they are literally doing their job?
Not their fault you have a shit insurance policy.

VanGoghsDog · 10/08/2024 11:03

I called them up and the lady apologised and said it was a computer error there side and that was a cancellation fee

Sorry, what exactly were they claiming was a cancellation fee? Surely not the £800?

Btw, it's many many years since I've had certificates emailed to me. They go on the portal, I download to a file in my One Drive.

mycatsanutter · 10/08/2024 10:57

@Lilacapples ah that's awful 😢

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