Student loans company

31 replies

WispasAreNicerThanFlakes · 05/08/2024 16:56

I’ve finished paying off my student loan! Thank God for that!

BUT they have told me today that until their systems update they won’t cancel the order to my payroll to keep taking money from my salary.

This means that they will definitely take £150 from me at the end of the month even though they already owe me a refund of £80!

How can this be?

AIBU to be really pissed off? They’ve been charging me 7% interest and I doubt they’ll put 7% on the money they owe me!

Any suggestions on how to stop them gratefully received too!

OP posts:

RamsayBoltonsConscience · 05/08/2024 17:03

They are an absolute nightmare. Make sure that you keep hold of all your details (logins etc.) I found that when I needed to fill in my section of my son's student loan details, I needed all of my information from 1991 (when it was just starting and everything was done on paper!) It took a huge effort to get my part done in time.
I don't think that you can do anything until they cancel that order unless your payroll will pause it for you?

AhBiscuits · 05/08/2024 17:02

The same happened to me and I had to request a refund, which was processed relatively quickly tbf.

boys3 · 05/08/2024 17:02

Congrats on getting the loan paid off - which Plan out of interest?

sounds a real administrative and needless pain for you, although you should get that overpayment back. Hopefully quickly.

Original poster

WispasAreNicerThanFlakes · 05/08/2024 17:01

They take it directly from my pay, I’ll try payroll tomorrow though.

I was so happy it was finally over and feel
so bloody deflated now!

OP posts:

sunsetsandboardwalks · 05/08/2024 17:00

Lincslady53 · 05/08/2024 16:59

Can you block the payment via your bank?

Student loans are taken directly from your salary.

Lincslady53 · 05/08/2024 16:59

Can you block the payment via your bank?

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