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Original poster

Council have asked me to move my keysafe, for the carers round the back of the block of flats.

188 replies

patsy999 · 27/07/2024 07:46

Does anyone know if the council are in the wrong here. I have a keysafe for the carers, which i was given permission for when i moved in 6 years ago.
Next door keeps complaining that it makes a noise and they have written to me asking for it to be moved round the back.
The back way isnt very safe in the winter as there is a very dim light round there, but the councils answer to that was the carers can use the torch on their phones.
I cant get the new keysafe fitted till fri the 2nd, so the carers cant use the keysafe till then.
Its a block of flats, with a communal back and front door.

OP posts:
Kayjay2018 · 27/07/2024 08:07

Our key safe makes a noise whenever you push a digit in. It's a top rated one and is firmly fitted. It is possible to push the keys more gently and not make a noise, or push them harder and every key can be heard in the room adjacent to it.

We have ours in case one of us forgets our key so not often used, I can see it may be annoying the neighbours if their room is the other side to where it is fitted

Original poster
patsy999 · 27/07/2024 08:05

Its being fixed on fri the 2nd, round the back with a brand new digital keysafe, as the old cover was smashed completely of.
The care company arent happy about it though and i cant blame them as they need access.
Its also going to cost me £80, out of my benefit money.

OP posts:
MumChp · 27/07/2024 07:59

patsy999 · 27/07/2024 07:54

The local helpline fitted the keysafe so its an approved one. Also someone has smashed the cover of, so i cant see how it can make a noise.

Fix it?

ComealongMartha · 27/07/2024 07:59

Will the key safe being around the back in a less safe place mean that the carers may refuse to see you?
I think that your carers need to speak with the council. Maybe there’s a compromise?

MumChp · 27/07/2024 07:59

DustyLee123 · 27/07/2024 07:57

The carers shouldn’t have to put themselves at risk and use a dimly lit back door.

This!

DustyLee123 · 27/07/2024 07:57

The carers shouldn’t have to put themselves at risk and use a dimly lit back door.

purpleme12 · 27/07/2024 07:55

Also wondering how noise a key safe can be ..

Original poster
patsy999 · 27/07/2024 07:54

The local helpline fitted the keysafe so its an approved one. Also someone has smashed the cover of, so i cant see how it can make a noise.

OP posts:
BleachedJumper · 27/07/2024 07:50

I do find some keysafes have to be rammed shut, But usually that’s when that’s how the previous operators have chosen to close it and now it’s the only way, so there is a bit of user culpability.

TwoLeftSocksWithHoles · 27/07/2024 07:48

I cannot imagine how a key safe can be noisy. Do they try to open it with a hammer?

Pootles34 · 27/07/2024 07:48

Is it not possible to get a quiet one? Or a better light for the back?

I think they should continue using it for now at least, they can't expect an immediate resolution.

Grannywithnoplanny · 27/07/2024 07:47

How noisy can a key safe be?? Can you get a quieter one if it's strangely loud?

Molone · 27/07/2024 07:47

Can’t you get a key safe that doesn’t make a noise and put it on the front?