Council have asked me to move my keysafe, for the carers round the back of the block of flats.

Go directly to your local councillor and give the reasons you have given to us here as to why it isn't appropriate to have the key safe at the back. Ask the councillor to mediate with the council department, they need to consider the risks of what they are demanding. Also regarding the cost you are incurring for this.

I would escalate. It’s bonkers that your care is being compromised on somebody else’s whim.

Are you sure you spoke to someone from the council, it seems very odd that they called you then a letter was pushed through your door rather than sent by Royal Mail. If you are in a secure building, someone would have to ask you to buzz them in to deliver a letter, the council don’t just have key fobs for very flat block.
It all sounds a bit odd to me and if I were you I’d contact the council.

I am so sorry, patsy. I think your neighbours are mean. Your carers can't be arriving in the middle of the night and the keysafe cannot make that much noise, surely. I'm glad you are getting a new keysafe which will put an end to this issue but it costing you £80 is a bit much :-(..

Strongly suggest you contact your MP, and adult social services and object hard. Given it's been smashed and the claim is ridiculous, you are entitled to take the line this may in fact be verging on a hate 'crime' that the ASBU is now assisting.

There is either more to this and the issue isn't the actual key safe - such as carers on their phones loudly at the wrong times of day &night?
Or Mr ASBU has let the job go to his head/ stopped evaluating before leaping to action, when faced with an unhappy resident complaining.

When I first came out of hospital after a long stay neighbors were up in arms that it wasn't acceptable to have a stream of carers able to access a key to open their (our) front door to access my flat door, and I had 'too many visitors coming and going' as there where also nurses, frequent phlebotomists, and secure drugs deliveries. They were also unhappy that they wouldn't answer demands for information about me to them, and it was them being shut down that caused an escalation of their complaints.

I'd have more sympathy for them feeling insecure, except they were buzzing in all sorts of delivery folk, meter readers, kids mates, and whatever dealers their older kids had found online day and night, and are large families thundering up and down the stairs with no normal hours. I hear most of what they say at all times.

Suddenly they could hear people talking to me, and my existence and presence was no longer invisible to them, and other people were witnessing what they felt to be their private lives. Ie all their stuff in the communal areas and who they had visiting. They are hugely territorial and expect to never be affected by living in places with communal spaces and doors, and will pick up their mail from the floor but leave mine on the floor and trample and kick it around, instead of putting everyone's mail on the side to be claimed like normal people do.
As long as I'm silent and invisible I'm not an issue to them, but they feel I have less 'rights' than them because ablest hierarchy tells them that.
Check what is actually going on here and that your carers aren't being unacceptably loud.
Don't allow yourself to bullied just because your neighbors 'hijacked' an idiot in authority. Challenge it.

@wheretoyougonow the disability discrimination act was replaced by the Equality Act 2010. However, that’s by the by.

OP, you’re being taken advantage of. There is absolutely no reason for your key safe to be moved and it definitely won’t be an anti social behaviour.

As others have said, write a letter of complaint (the council’s complaint process will be on their website, or we can help if you’re able to give the council name).

Copy in your MP, if you don’t know who it is, again there is a list here https://members.parliament.uk/FindYourMP

Make it very clear in your letter, you will not be moving the key safe, you’ve had it 6 years without problem.

No only that your keys are is more vulnerable to attack surely.

repkace it with a quiet one I the current position

This is nuts!! I’ve used loads of key safes, there are none that would be considered noisy enough to be under that anti social people.
You should have just said no.

Christ on a bike. Of all the batshittery I have read on here over the years this doesn't just take the biscuit it takes the whole supermarket aisle of them. OP I am so sorry that you need a key safe for the reasons stated at all, and that you have a neighbour so mean minded and pathetic to make such a complaint. As to the council - well fuck me, given that every council in the country is wailing about lack of funding, staff time and resources for big issues, it beggars belief that they didn't laugh the complainant out if the building.

Antisocial behaviour my arse - you have my sympathy. What next? Breathing too loudly? Sneezing after midnight?

What the hell is wrong with people these days?

I hope you get it sorted and I'm so sorry you have to give this even a moments thought.

What Is the context? Have you been neighbours for the past six years? Have either of you complained previously?

Well the neighbour is saying it is, yes it probably isn’t, but it is obviously causing the OP some stress

Email the councils anti social department. Ask them for them to put in writing what they have said to you. They need to include that the noise from the key safe meets the criteria of anti social behaviour and that they have instructed you, someone who is unable to do it independently, to move it due to the distress caused to others.
Ask them what evidence they have that a keysafe being used at a maximum twice a day causes undue distress to others.
Ask them as they have advised female carers to use the torch on their phone to stay safe will they be liable if something happens if the phone torch is not working etc.
At the end ask for their complaint department details as you would like to check if this instruction is in compliance with the Disability Discrimination Act as the carers may withdraw if they don't feel safe and you feel that a keysafe noise - that is needed due to your disability- would not meet the noise level needed for anti social behaviour and is causing you distress now every time a carer comes to support you.

Phew - that was long. Can you tell I've been an advocate? sorry this is happening to you

Some have a cover that covers the buttons but it's still secure minus the cover

He is bullying you.

He's also putting your carers at risk by expecting them to use the back way.
Don't let him. And don't waste your money.
Start by contacting the care agency and get them on side. They'll fight this for you.

Even if the key safe blares out the opening of the 1812 overture, which of course it doesn’t, it would only be noisy for a few seconds, I think the complaining neighbour is being completely unreasonable. I bet the bin men, postman ringing bells, people talking as they use the front door, the front door closing, supermarket delivery staff, Amazon delivery drivers and all the rest make far more noise. But the neighbour can’t do anything about them, so he is picking on the OP.

I've never heard the likes of this lol. It's the equivalent to complaining someone turning a key in a lock. It is a very low sound that I am so surprised you could hear that through a wall. Presumably care calls are also during normal hours Ie 7am-11pm it's not as if other people aren't using the door.

Is it that they don't like the safety element of a master key in a keysafe at the front door?

I would email in complaining and also copy in your local councillor. Don't just give in without a fight.

A key safe is not antisocial behaviour. Ridiculous.

The care company need to speak to him and if necessary, his boss

Another person wondering how noisy a key safe can be. Ours is silent.
I work as a carer and I would be refusing a job that means I have to walk along a dark alleyway alone to get to. I wouldn’t move it, or would change it for a quiet one and just ask the carers to be quiet whilst entering. Is it just that they allow the doors to slam shut once in? I’m at work now (on a break!) and there’s a lot of doors slamming but the key safe is silent.

If there is another key safe there how do the neighbours know it's yours? I would talk to the social services team that put it in and discuss the issues it's likely moving it will mean carers won't come.

He seems confused about the role of the unit he works for - apparently demonstrating antisocial behaviour rather than remedying it….

Are you sure it wasn't a neighbour claiming to be from the asb unit? Does the letter look genuine. It seems very odd. I'd call adult social care on Monday and ask them to liaise.

I think I'd take a different approach, your visit will be shortened by request and that's not acceptable as care visits are already on the tight side. Plus the addition risk of it being out of sight. There are videos on youtube on how to get into them without the key code so that then puts you at additional risk.

Has nobody considered a smart door lock instead?

This sounds utterly bonkers! Part of my job is arranging keysafes for people and I have never ever heard of neighbours complaining about noise from them
I think you need to ask your social worker to talk to the ASB team. If you don't have one, then take it to your local counsillor. .