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Original poster

To be really sick of supermarkets treating paying customers like scum

416 replies

OptimismvsRealism · 25/07/2024 14:34

Sainsbury's traps you in the self service pen of shame until you scan your receipt like a good little girl

Tesco won't take the security tags off your wine until you've not only paid but they've examined your receipt in detail to make sure your wine is paid for - sort of a performance so you remember your place

Waitrose makes a bit song and dance about doing the rescan of self scanning shops (I don't do self scanning because why would I sign up for this extra work?)

Just in Lidl and my wine set off the security alarm even though I've had the tags taken off and the security guard chased me out the door to try to get me to show him inside my bags (er no fuck off pal)

Aldi staff try to look in your shopping bags as you queue

Does anywhere NOT get a kick out of treating their profit drivers like filth any more?

I will probably just have to live off UHPs from the local Greggs at this rate

OP posts:
Sahara123 · 26/07/2024 17:02

Hateam · 26/07/2024 07:56

I seem to live in some kind of alternative universe to most mum's netters. I just don't have the problems that so many people seem to have was I go about my daily life ; maybe I just don't waste my time looking for them.

Edited

Me too. A visit to a supermarket has never caused me this amount of fury. It’s just - a supermarket…

Hateam · 26/07/2024 17:01

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Do men get a free pass at the Sainsburys barrier?

You appear to be stalking me across threads. I'm flattened.

surprisedavailable · 26/07/2024 16:57

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parkrun500club · 26/07/2024 16:42

Does anywhere NOT get a kick out of treating their profit drivers like filth any more

M&S

parkrun500club · 26/07/2024 16:41

Hankunamatata · 26/07/2024 12:07

Is the saisnburys pen a new thing?

They don't have them at our local places.

And checking receipt before they remove tags is pretty standard and always has been

I assume that's removing the tag after the event.

Generally they will remove it at the till, or at the self-serve checkout at the point you pay.

The point is, having a receipt does not prevent shoplifting. All it proves is that you paid for something. It's just an annoying process with no value.

surprisedavailable · 26/07/2024 16:30

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surprisedavailable · 26/07/2024 16:27

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TheRakesTale · 26/07/2024 16:22

Goldenbear · 26/07/2024 10:23

Self service is actually what has caused the rise in the opportunistic shoplifting and this was entirely preventable if the supermarkets hadn’t got so greedy with getting rid of manned tills- I think that is called wanting your cake and eating it!

What has France got to do with it, so no one cares in France? And? Equally, it is very shocking that they have armed security guards, hardly something we should be emulating!

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I wouldn't want armed security guards either! I mentioned France only because the system seems to be working well there (with guns or just burly guards!) And accepted because it serves a purpose.
But I agree, the self-service tills turns me into a screaming harpy, especially when it can't feel the weight of a pack of coriander...andcthen you have to wait for a week until a store assistant assists!

S0livagant · 26/07/2024 14:27

Ginmonkeyagain · 26/07/2024 14:17

Christ people, it's just shopping. Do it, scan your receipt and get on with life.

It's just this though, then just that, then just one more thing. Yet it costs more and more to do a basic food shop even when we are searching badly stacked shelves, scanning it ourselves, waiting around for security devices to be removed from items and machines to be reset when they keep going wrong, then 'just' scanning a receipt. How about they use their millions or billions in profit to put more actual staff on and lower food prices.

OrwellianTimes · 26/07/2024 14:18

SunQueen24 · 26/07/2024 10:10

Tesco was the ONLY only full-line grocer to gain share over three years.

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I’m not talking about market share, I’m talking about profit.

2023
Tesco £2.7 billion profit
sainsburys £277 million profit
Asda £180 million Profit
Aldi UK £177 million profit (record for them)

Lidl made a £70million loss

Yes retailers have to work hard to adapt to the cost of living but the majority of them are still making big profits. Tesco’s are making insane profits.

Ginmonkeyagain · 26/07/2024 14:17

Christ people, it's just shopping. Do it, scan your receipt and get on with life.

PointsSouth · 26/07/2024 13:57

OptimismvsRealism · 25/07/2024 14:40

None of these measures stop theft. They just make the shopping experience shit for people who were planning to buy stuff.

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Please, Miss....I'm people planning to buy stuff, and I haven't found it makes the shopping experience shit.

NeedToChangeName · 26/07/2024 13:11

Floating101 · 25/07/2024 14:43

Erm - to prove you have paid? I was behind someone using a self service checkout - he scanned his items, bagged them up and then walked off without paying. If the scanning receipt thing had been there he wouldn't have been able to

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This is really common. Happens all the time in our local Tesco. I don't blame the staff, and don't expect them to risk their safety challenging it. But, it does annoy me hugely that we're all paying the price for this

Puzzledandpissedoff · 26/07/2024 13:01

Personally I'd settle for them just having more tills with staff open - I don't mind the DIY if just popping in for a couple of bits, but for a full shop I'm not going to pay Sainsburys prices to do their job for them

Aldi have just opened a huge new branch locally, and yes there are self-scan checkouts, but also at least 3 staffed ones open (and they open more if it's especially busy)

No queues, no hassle, no pain ... and no wonder the traditional "majors" are losing out to them

User79853257976 · 26/07/2024 12:39

Hmm blame the thieves/the government for low pay etc.

S0livagant · 26/07/2024 12:35

SummerSnowstorm · 26/07/2024 11:39

Obviously even if there's a receipt barrier you just ask to leave and they can scan you out, or if noone is there (unlikely as they are manned) then you can just push the gate and it will open with an alarm. It doesn't trap people, just makes it harder for people to leave unnoticed

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Not everyone is able to do that. Some people may feel anxious about looking like they are jumping a queue to even walk out the self checkout without a barrier. I am ND and all these new barriers and things put me off supermarket shopping. If they insist on one way gates at the entrance then there should be at least one exit gate that isn't blocked by a display that you can just leave through if you need to quickly.

Hankunamatata · 26/07/2024 12:07

Is the saisnburys pen a new thing?

They don't have them at our local places.

And checking receipt before they remove tags is pretty standard and always has been

SummerSnowstorm · 26/07/2024 11:39

S0livagant · 26/07/2024 09:10

What's funny? At our local Tesco, the only way out is without buying anything is to walk through the self-service. The only exit gate is blocked by a display. Luckily there is no receipt barrier, yet.

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Obviously even if there's a receipt barrier you just ask to leave and they can scan you out, or if noone is there (unlikely as they are manned) then you can just push the gate and it will open with an alarm. It doesn't trap people, just makes it harder for people to leave unnoticed

WickedSerious · 26/07/2024 10:25

It's easier than dealing with the actual thieves,who might get violent.

Goldenbear · 26/07/2024 10:23

TheRakesTale · 26/07/2024 07:52

Don't be ridiculous. If you need to rant, do it at the scum who shoplift. They have caused these draconian measures.
They have the receipt exits in France too, but no-one gives a shit, particularly as some security bods are armed.

Show quote history

Self service is actually what has caused the rise in the opportunistic shoplifting and this was entirely preventable if the supermarkets hadn’t got so greedy with getting rid of manned tills- I think that is called wanting your cake and eating it!

What has France got to do with it, so no one cares in France? And? Equally, it is very shocking that they have armed security guards, hardly something we should be emulating!

SunQueen24 · 26/07/2024 10:10

OrwellianTimes · 26/07/2024 07:38

What are you on about? Tesco made .£2.3 billion in profit last year, up by £800million.

They are using the cost of living as a cover for corporate greed.

None of which excuses theft mind.

Show quote history

Tesco was the ONLY only full-line grocer to gain share over three years.

politicalintrigue · 26/07/2024 09:47

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politicalintrigue · 26/07/2024 09:46

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BrigadierEtienneGerard · 26/07/2024 09:43

Waitrose makes a bit song and dance about doing the rescan of self scanning shops

Clearly you are going to a different Waitrose to the one I use.

S0livagant · 26/07/2024 09:40

Shelf stacking has really gone downhill, too. Common for a neighbouring item to be overstocked in front of another and that item just pushed to the back. If it's the bottom shelf then you have to get to floor level to check if there is any of what you need at the back. I don't know how elderly people manage.