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AIBU?

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Original poster

To be really sick of supermarkets treating paying customers like scum

416 replies

OptimismvsRealism · 25/07/2024 14:34

Sainsbury's traps you in the self service pen of shame until you scan your receipt like a good little girl

Tesco won't take the security tags off your wine until you've not only paid but they've examined your receipt in detail to make sure your wine is paid for - sort of a performance so you remember your place

Waitrose makes a bit song and dance about doing the rescan of self scanning shops (I don't do self scanning because why would I sign up for this extra work?)

Just in Lidl and my wine set off the security alarm even though I've had the tags taken off and the security guard chased me out the door to try to get me to show him inside my bags (er no fuck off pal)

Aldi staff try to look in your shopping bags as you queue

Does anywhere NOT get a kick out of treating their profit drivers like filth any more?

I will probably just have to live off UHPs from the local Greggs at this rate

OP posts:
Needmorelego · 27/07/2024 17:51

@S0livagant yes but the way modern payments are you often have to beep/scan something to be charged correctly.
So you have to have a machine there. If you have a ticket or payment card how does that make it hostile or unfriendly?
Is it hostile or unfriendly to have an inspector on the train or station who asks to see your ticket?
That's to prove you've paid. Automatic ticket barriers are just the same thing.

S0livagant · 27/07/2024 17:47

Needmorelego · 27/07/2024 17:36

@S0livagant the thing is at a station like Anerley (which is a London Zone station) you have to beep your Oyster or contactless on the machine to pay the correct fare.
Genuine question - what difference does it make if there's a gate attached to the machine?

That was just an example of a station without gates. Our local stations don't have any scanners. Gates and barriers feel hostile and unfriendly and I feel trapped.

Needmorelego · 27/07/2024 17:36

@S0livagant the thing is at a station like Anerley (which is a London Zone station) you have to beep your Oyster or contactless on the machine to pay the correct fare.
Genuine question - what difference does it make if there's a gate attached to the machine?

S0livagant · 27/07/2024 17:23

Needmorelego · 27/07/2024 16:58

@S0livagant Anerley might not have barriers but it still have the Oyster thingys to beep in and out.
Not really massively different 🤣

It's not funny to me. I feel much less anxious in places without barriers and gates.

S0livagant · 27/07/2024 17:21

whichfan · 27/07/2024 16:05

so you’ve not been back to your local tesco since?

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I go there much less often and spend much less there overall.

Gogogo12345 · 27/07/2024 17:06

whichfan · 27/07/2024 15:29

W. T. F.

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If it's a little country station those bloody barriers DO change the look and are completely out of place

Needmorelego · 27/07/2024 17:03

I wonder what 1950s Mumsnet would have been like when supermarkets launched the system of baskets and trolleys. Would our Grandmother's been as moany and complainy 🤔

To be really sick of supermarkets treating paying customers like scum
Needmorelego · 27/07/2024 16:58

@S0livagant Anerley might not have barriers but it still have the Oyster thingys to beep in and out.
Not really massively different 🤣

mrandmrsrobinson · 27/07/2024 16:09

whichfan · 27/07/2024 16:05

so you’ve not been back to your local tesco since?

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I don't use Tesco either. Veg is shit and there's more self service tills than manned ones.

whichfan · 27/07/2024 16:05

S0livagant · 27/07/2024 16:04

Well it's their choice, but I avoid shopping where I feel unwelcome and uncomfortable. Tesco can probably afford to lose a lot of customers with their billions in profits though.

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so you’ve not been back to your local tesco since?

S0livagant · 27/07/2024 16:04

whichfan · 27/07/2024 15:42

yes

but it clearly also appealed to shoplifters

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Well it's their choice, but I avoid shopping where I feel unwelcome and uncomfortable. Tesco can probably afford to lose a lot of customers with their billions in profits though.

mrandmrsrobinson · 27/07/2024 16:03

whichfan · 27/07/2024 15:55

and is it the technology that puts you off?

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Nope. Just have a preference for people friendly places.

whichfan · 27/07/2024 15:55

mrandmrsrobinson · 27/07/2024 15:53

It's ALL self service

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and is it the technology that puts you off?

mrandmrsrobinson · 27/07/2024 15:53

Needmorelego · 27/07/2024 14:46

@mrandmrsrobinson why?
What's Boots done to you?

It's ALL self service

Minecraftminecraft · 27/07/2024 15:42

they need measures that are more discreet. Usual story likely, to expensive for them… but still they keep trading so they must be ok

whichfan · 27/07/2024 15:42

S0livagant · 27/07/2024 15:40

Yes, it is Tesco? Now they look unwelcoming with barriers up. I am ND and it makes shopping a more stressful experience for me.

Edited
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yes

but it clearly also appealed to shoplifters

S0livagant · 27/07/2024 15:40

whichfan · 27/07/2024 15:35

It is Tesco.

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Yes, it is Tesco? Now they look unwelcoming with barriers up. I am ND and it makes shopping a more stressful experience for me.

whichfan · 27/07/2024 15:40

S0livagant · 27/07/2024 15:32

Same as supermarkets. My local Tesco used to look open and welcoming to walk in without gates.

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indeed

to shoplifters

whichfan · 27/07/2024 15:35

S0livagant · 27/07/2024 15:32

Same as supermarkets. My local Tesco used to look open and welcoming to walk in without gates.

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It is Tesco.

S0livagant · 27/07/2024 15:33

whichfan · 27/07/2024 15:27

i am in SE London! which one?!

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Anerley

S0livagant · 27/07/2024 15:32

whichfan · 27/07/2024 15:29

W. T. F.

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Same as supermarkets. My local Tesco used to look open and welcoming to walk in without gates.

whichfan · 27/07/2024 15:29

S0livagant · 27/07/2024 15:20

I can understand a community not wanting them. They change the look of the station and look less welcoming and open.

W. T. F.

whichfan · 27/07/2024 15:27

S0livagant · 27/07/2024 15:19

Several towns in the SW. A family member's local overground in SE London.

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i am in SE London! which one?!

PonyPatter44 · 27/07/2024 15:27

Maybe @OptimismvsRealism has the look of a dodgy shoplifting type, and that's why they seem to struggle so much with every single supermarket they've ever been in.

I use the Scan & Shop thing at Sainsbury's, even though it annoys me, but it is just so bloody quick! No queuing, no faffing about, just go up to one of the S&S checkouts, pay and bugger off. We don't get "penned in" at our Sainsbury's, although sometimes you have to scan your receipt to get out of the gate at the self-service tills in morrisons. It's morrisons though, so the gate is usually broken!

S0livagant · 27/07/2024 15:20

I can understand a community not wanting them. They change the look of the station and look less welcoming and open.