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Original poster

To be really sick of supermarkets treating paying customers like scum

416 replies

OptimismvsRealism · 25/07/2024 14:34

Sainsbury's traps you in the self service pen of shame until you scan your receipt like a good little girl

Tesco won't take the security tags off your wine until you've not only paid but they've examined your receipt in detail to make sure your wine is paid for - sort of a performance so you remember your place

Waitrose makes a bit song and dance about doing the rescan of self scanning shops (I don't do self scanning because why would I sign up for this extra work?)

Just in Lidl and my wine set off the security alarm even though I've had the tags taken off and the security guard chased me out the door to try to get me to show him inside my bags (er no fuck off pal)

Aldi staff try to look in your shopping bags as you queue

Does anywhere NOT get a kick out of treating their profit drivers like filth any more?

I will probably just have to live off UHPs from the local Greggs at this rate

OP posts:
Needmorelego · 25/07/2024 15:46

@Comedycook and again I am proved that I am so glad I got out of retail.
How many seconds would it have taken to show him the receipt a second time so he can just glance at it again?
About 10.....

Toetouchingtitties · 25/07/2024 15:45

I have to agree when it comes to Sainsbury’s. Their approach is to hold you against your will for no lawful reason.

politicalintrigue · 25/07/2024 15:44

Comedycook · 25/07/2024 15:37

And so what. Bit weird of you to go back and read all my posts

Edited
Show quote history

bit weird of you to have such a hatred of security guards!

S0livagant · 25/07/2024 15:44

OptimismvsRealism · 25/07/2024 15:38

So any suggestions aside from Marks for places I can spend my money?

Small, local shops. Buy direct from the farm gate or market.

politicalintrigue · 25/07/2024 15:43

OptimismvsRealism · 25/07/2024 15:38

So any suggestions aside from Marks for places I can spend my money?

i think you’re best bet is online OP

i fear that there is so much you’re pissed off about in the world, you’re going to head butt a security guard and get arrested in the near future

Comedycook · 25/07/2024 15:42

Needmorelego · 25/07/2024 15:40

@OptimismvsRealism @Comedycook oh ffs.... it's not always about getting the Sales Assistant in "trouble" sometimes it's just making sure they are aware of a procedure they either wasn't told they need to do or how to do it.

Edited

Yep and their training process is nothing to do with me nor my responsibility. I had proved that I had paid for the item. My end of the bargain was complete. He had no right to physically stand in front of me and my two week old baby at that point and block my path

orchiddottyback · 25/07/2024 15:41

OptimismvsRealism · 25/07/2024 15:38

So any suggestions aside from Marks for places I can spend my money?

Any shop or chain they not caught you shoplifting in yet. I actually find I don't do this so I dont have similar issues too you.

Maybe it's just me. 💁

Needmorelego · 25/07/2024 15:40

@OptimismvsRealism @Comedycook oh ffs.... it's not always about getting the Sales Assistant in "trouble" sometimes it's just making sure they are aware of a procedure they either wasn't told they need to do or how to do it.

Original poster
OptimismvsRealism · 25/07/2024 15:39

Comedycook · 25/07/2024 15:35

Not really.

Two weeks post partum and with my newborn baby in tow a security tag set off the barrier.... checkout assistant didn't remove it. I showed my receipt and it was returned to me. He then asked to see it again and he told me this was because he needed to know which checkout operator had made the mistake. I refused to show it again and I had no wish for the staff member to get into trouble. He proceeded to block my path and refused to let me leave. Do you think that's acceptable?

Show quote history

That's insane. Hope he got the trouble he claimed to be planning for his colleague.

OP posts:
Original poster
OptimismvsRealism · 25/07/2024 15:38

So any suggestions aside from Marks for places I can spend my money?

OP posts:
Comedycook · 25/07/2024 15:37

politicalintrigue · 25/07/2024 15:37

and when you were followed around by a security guard?

Show quote history

And so what. Bit weird of you to go back and read all my posts

politicalintrigue · 25/07/2024 15:37

Comedycook · 25/07/2024 15:35

Not really.

Two weeks post partum and with my newborn baby in tow a security tag set off the barrier.... checkout assistant didn't remove it. I showed my receipt and it was returned to me. He then asked to see it again and he told me this was because he needed to know which checkout operator had made the mistake. I refused to show it again and I had no wish for the staff member to get into trouble. He proceeded to block my path and refused to let me leave. Do you think that's acceptable?

Show quote history

and when you were followed around by a security guard?

Comedycook · 25/07/2024 15:35

politicalintrigue · 25/07/2024 15:32

and by the sold d of it @Comedycook you have had multiple runs in with security guards

Not really.

Two weeks post partum and with my newborn baby in tow a security tag set off the barrier.... checkout assistant didn't remove it. I showed my receipt and it was returned to me. He then asked to see it again and he told me this was because he needed to know which checkout operator had made the mistake. I refused to show it again and I had no wish for the staff member to get into trouble. He proceeded to block my path and refused to let me leave. Do you think that's acceptable?

S1lverCandle · 25/07/2024 15:34

Comedycook · 25/07/2024 15:28

So they are saying you can only leave once you have done this? Therefore your exit is impeded until you comply? Correct?

Show quote history

It's part of the process, it's not an accusation of theft.
You sound like a wannabe barrister who is woefully uninformed.
Why on earth does this burn your hide so much?

politicalintrigue · 25/07/2024 15:32

and by the sold d of it @Comedycook you have had multiple runs in with security guards

politicalintrigue · 25/07/2024 15:31

@Comedycook

you really don’t like security guards do you? I've rarely come across a security guard who wasn't an ignorant, rude jobsworth

PurpleDiva22 · 25/07/2024 15:30

Comedycook · 25/07/2024 15:24

Suspicious of every customer regardless of their behaviour then?

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Who is to judge what "suspicious behaviour" is when it comes to shop lifting? Many have it down to a fine art now and display no "suspicious behaviours" at all anymore, brazen as you like! I'm pretty sure a security guard would get a lot more hassle if he approached someone he thought was acting suspiciously, rather than having proof such as no receipt for the goods in your hand or an alarm going off!

And what is suspicious anyway? I would find it suspicious if someone tried to leg it through a scanning area with a bag of groceries, not willing to produce a receipt for them, or if someone asked to remove a security tag before paying, or if someone walked through the security area and set off an alarm, but according to yourself and OP those are normal behaviours that the shops only have in place to make you feel like scum and detain you

Comedycook · 25/07/2024 15:29

politicalintrigue · 25/07/2024 15:27

but it doesn’t happen to every customer

not be a long shot

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I was referring to the exit barriers which only let you out once you scan your receipt. This applies to everyone

S0livagant · 25/07/2024 15:28

Needmorelego · 25/07/2024 15:26

@S0livagant I remember little turnstile style entrances in the 80s when I was a child.
I think our local Spar had some plus Bejam and Somerfield (which might have been called Fine Fare then).

They had them in the Sainsbury's in town. Of course as a child I thought they were exciting. It really feels like we are going backwards though.

Needmorelego · 25/07/2024 15:28

This thread is hilarious in a weird way.

Comedycook · 25/07/2024 15:28

S1lverCandle · 25/07/2024 15:27

How are you being detained when all that's asked of you is that you flash your receipt? Or are you too bloody minded to do this and prefer to spend far longer arguing the toss?

Show quote history

So they are saying you can only leave once you have done this? Therefore your exit is impeded until you comply? Correct?

politicalintrigue · 25/07/2024 15:27

Comedycook · 25/07/2024 15:24

Suspicious of every customer regardless of their behaviour then?

Show quote history

but it doesn’t happen to every customer

not be a long shot

S0livagant · 25/07/2024 15:27

While the supermarkets are treating customers like criminals I can still buy my eggs locally and leave the cash in the honesty box. I'm continually trying to cut down on the money I give to supermarkets and I wish it could be fuck all.

S1lverCandle · 25/07/2024 15:27

Comedycook · 25/07/2024 15:22

I'm not paranoid because I'm not imagining this. They are saying you can't leave unless you prove you haven't stolen anything.....you're therefore being detained surely?

Show quote history

How are you being detained when all that's asked of you is that you flash your receipt? Or are you too bloody minded to do this and prefer to spend far longer arguing the toss?

Needmorelego · 25/07/2024 15:26

@S0livagant I remember little turnstile style entrances in the 80s when I was a child.
I think our local Spar had some plus Bejam and Somerfield (which might have been called Fine Fare then).