Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To arrange airport assistance for very anxious ND DD?

30 replies

seriouslynonames · 22/07/2024 10:45

We are taking a short flight from Gatwick in August. DD8 has confirmed ADHD and possibly also ASD. No physical disability/mobility problems. She gets really anxious about going to new places, busy places, loud places, and doesn't do well waiting in queues for long periods. Which is the essence of going through an airport!

I think I read on here somewhere of someone using airport assistance for their ND child who was very anxious. And that the airline were really helpful in welcoming the child and distracting them. Basically I would like to get on the plane with as calm as possible a child, rather than her tolerance running out before we get on the plane as she has had to struggle with the noise, crowds and queues before we arrive at the gate.

I'd welcome anyone's experience of using assistance for these kind of issues and how I go about arranging it. It's Gatwick and EasyJet we are using.

Thank you!

OP posts:
Zebresia25 · 22/07/2024 10:51

Gatwick has a sensory room which might be of interest

www.gatwickairport.com/passenger-guides/special-assistance.html

Mouthfulofquiz · 22/07/2024 10:50

Seems like a really sensible thing to do. I’m sure I saw a calming sensory room in Bristol airport recently - I think it’s a brilliant idea.

LlynTegid · 22/07/2024 10:49

I think you should. Hope it all works out OK.

Octavia64 · 22/07/2024 10:48

Yes you can use airport assistance for these issues no problem,

You need to contact in advance. There is usually a phone number you can ring. I usually go via the airline.

They can take you through back routes (fewer people) and avoid the main security queues.

Swipe left for the next trending thread