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AIBU to be confused about interview rejection reason

41 replies

amethyst69 · 19/07/2024 13:06

Had an interview yesterday for a role in a special school admin setting. I've worked in education admin for 15 years. Wasn't aware there was a task but tackled it well. Interview was tough- panel of 3 - but I answered fully and asked a couple of relevant questions at the end.

Called about 4 hrs later ' I've got good news and bad news. The good news is you passed the task element the bad news is we're not offering the post because you have no special school experience and didn't talk about the challenges faced in this area. All your exp is mainstream. Your interview was fantastic, you demonstrated the skills we need well however so well done'.

I didn't say much as I was pretty stumped. Not because I didn't get it - totally get it might be internal, might be better qualified. It was the reason. If they wanted that experience then why wasn't it stipulated? None of the questions were about challenges - I'd done my research and could have answered but wasn't asked.

Just found it a bit odd and would have preferred honesty.

OP posts:
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RunningThroughMyHead · 25/07/2024 08:17

I'm sorry you didn't get the job. As you know, in schools it's important that teams work well together. It's possible they just didn't feel you'd fit as well into the team as others they interviewed. They're obviously not going to tell you that though.

Keep your chin up, that might not have been a good fit but your next one may!

LlamaLoopy · 25/07/2024 08:16

I’d read that as you ‘came 2nd’ and would have been offered the role but were trumped my someone with more relevant experience

Otherstories2002 · 24/07/2024 20:36

angryoldwoman · 24/07/2024 19:11

Presumably your experience was on your CV/application form?

If so, they were wankers for interviewing you and wasting your time. Why would they interview someone for a job, who is barred from the position by this factor? Probably they were box ticking and then gave it to someone who had some sort of foot in the door.

They haven’t said she was barred from the position 😂

angryoldwoman · 24/07/2024 19:11

Presumably your experience was on your CV/application form?

If so, they were wankers for interviewing you and wasting your time. Why would they interview someone for a job, who is barred from the position by this factor? Probably they were box ticking and then gave it to someone who had some sort of foot in the door.

MrsB74 · 24/07/2024 18:56

amethyst69 · 19/07/2024 13:16

Thank you all for your lovely comments and support. Absolutely understand that they likely hired someone with that experience and there will be another job out there for me!

I’ve had similar feedback before and it is very frustrating. You cannot account for someone else’s better experience/knowledge; you can only do your best. I have, however, just been offered a really good job - better than any I’ve tried for before - and I’m sure you will too. The right one is out there x

Outd00rs · 24/07/2024 13:23

If the shortlisting and interview process for schools is anything like local government (which I work in) - it is actually very prescriptive and a series of ticking boxes and having to ask exactly the same question etc.. from everyone. In an effort to remove interviewer bias and be completely transparent etc…. I get it - but it makes it really hard because we literally can’t employ someone who didn’t tick a particular box in the interview or app form or if someone else ‘scored’ more in the box (even if we liked the person better) - it’s a bit of a game really - sounds like they really liked you but someone else got a bigger score so they had to go with them. Onward and upward I guess!

Otherstories2002 · 24/07/2024 12:56

amethyst69 · 19/07/2024 17:15

I should have been clearer as the post was was project manager for a group of schools so no student contact. More governance, compliance, research. Had it been student facing then definitely lots of differences

Unless you’re offsite there will be student contact.

Otherstories2002 · 24/07/2024 12:56

amethyst69 · 19/07/2024 13:49

The challenges will be pretty similar too - lack of funding, changes of government policy, increase in need for the provision, inability to recruit trained TA's and support staff........

There are significant difference between the challenges facing specialist and mainstream. You’ve not touched on the main ones.

Otherstories2002 · 24/07/2024 12:52

amethyst69 · 19/07/2024 13:17

Do agree with this though! Putting it in essential or desirable criteria would have saved me an application

Because it likely isn’t essential or even necessarily desirable but if all candidates are equal you start looking beyond what you requested. I work in a school and was offered the job due to experience working for the LA - not specified but it was something the others didn’t have so they went with it.

Clairetwinkletoes · 24/07/2024 12:19

I feel for you as had a similar experience where I didn’t get offered a job. The feedback was basically that I hadn’t experience at that level but they knew that from my application which was a little bit frustrating but I put it down to experience x

amethyst69 · 19/07/2024 17:15

Runbunny · 19/07/2024 14:35

It is different though. Interactions with parents and students will be completely different, funding is different, behaviour management is different, the timing of and processes around intake are different. Nothing you can't deal with I'm sure, but they wanted to know you'd thought about it.

I actually got the same question when I interviewed for an admin job in a grammar school, and my own answer made me realise I really didn't want the job 🤣

I should have been clearer as the post was was project manager for a group of schools so no student contact. More governance, compliance, research. Had it been student facing then definitely lots of differences

OP posts:
DinosaurWhizz · 19/07/2024 14:39

It's unfair to give this lack of specific experience as the reason for not giving you the role when this wasn't specified in the desirable or essential criteria.

They aren't supposed to randomly make up other criteria, they are supposed to judge candidates against the set items.

They should have been more vague in their feedback I think

Runbunny · 19/07/2024 14:37

Illbethereforyouuu · 19/07/2024 14:33

It's not rubbish. If you can't take someone because they didn't have the relevant experience and their CV didn't show the relevant experience it's twatty behaviour to waste everyone's time. The feedback should have been we really liked your CV even though some relevant experience was missing, however someone interviewed who matched in all areas.

Its not that they "can't" take someone without the experience, it's that this time they had an equally strong candidate who did have the experience. That candidate might have interviewed terribly and OP could have demonstrated that she had a really good understanding, despite the lack of experience, but they didn't.

Runbunny · 19/07/2024 14:35

amethyst69 · 19/07/2024 13:49

The challenges will be pretty similar too - lack of funding, changes of government policy, increase in need for the provision, inability to recruit trained TA's and support staff........

It is different though. Interactions with parents and students will be completely different, funding is different, behaviour management is different, the timing of and processes around intake are different. Nothing you can't deal with I'm sure, but they wanted to know you'd thought about it.

I actually got the same question when I interviewed for an admin job in a grammar school, and my own answer made me realise I really didn't want the job 🤣

Illbethereforyouuu · 19/07/2024 14:33

ACynicalDad · 19/07/2024 14:08

That's rubbish, why have interviews at all or just pick the top CV? At the start of interviews I usually have a candidate that looks best on paper they don't always get the job. I expect they had at least two candidates with CVs that met the criteria for interview that on the day presented at a similar level, when looking for a point of difference one with special school experience was more suited. But if the one with experience had in other ways interviewed badly they would have probably go the job.

It makes a lot of sense to keep criteria broad and encourage a decent number of applications. Men are said to think if they can do half of them they may as well apply, with women much less likely to apply unless they can do almost all.

It's not rubbish. If you can't take someone because they didn't have the relevant experience and their CV didn't show the relevant experience it's twatty behaviour to waste everyone's time. The feedback should have been we really liked your CV even though some relevant experience was missing, however someone interviewed who matched in all areas.

Runbunny · 19/07/2024 14:30

I think they expected you to demonstrate an understanding of the different challenges you might face, in lieu of experience in the sector. On another day, when no one had that experience, you might have got it.

Or it might be flannel because they don't think you'll gel with the team, or something. They can't say you did brilliantly but we didn't like you.

Fwiw, our HR advisors say it's best not to give feedback and save yourself the hassle.

StrangewaysHereWeCome · 19/07/2024 14:27

I think at least 50% of the time if you got great interview feedback but didn't get the job, the job was effectively someone else's from the start. This is particularly true in the public sector where "fairness" means everything goes out to advert even if there's a great internal candidate they're desperate to appoint. I once had the feedback that I was appointable, a close second etc; and later found out that they appointed someone who had been doing the job on a temporary basis for six months already. Such a waste of everyone's time in the name of "fairness".

Reallybadidea · 19/07/2024 14:24

ACynicalDad · 19/07/2024 14:08

That's rubbish, why have interviews at all or just pick the top CV? At the start of interviews I usually have a candidate that looks best on paper they don't always get the job. I expect they had at least two candidates with CVs that met the criteria for interview that on the day presented at a similar level, when looking for a point of difference one with special school experience was more suited. But if the one with experience had in other ways interviewed badly they would have probably go the job.

It makes a lot of sense to keep criteria broad and encourage a decent number of applications. Men are said to think if they can do half of them they may as well apply, with women much less likely to apply unless they can do almost all.

I agree, but then the feedback should be "there was an applicant who had x experience who also performed well in interview. So that was why we offered the job to them, despite your excellent interview."

ACynicalDad · 19/07/2024 14:08

Illbethereforyouuu · 19/07/2024 13:14

They shouldn't have interviewed you in that case. Waste of everyone's time.

That's rubbish, why have interviews at all or just pick the top CV? At the start of interviews I usually have a candidate that looks best on paper they don't always get the job. I expect they had at least two candidates with CVs that met the criteria for interview that on the day presented at a similar level, when looking for a point of difference one with special school experience was more suited. But if the one with experience had in other ways interviewed badly they would have probably go the job.

It makes a lot of sense to keep criteria broad and encourage a decent number of applications. Men are said to think if they can do half of them they may as well apply, with women much less likely to apply unless they can do almost all.

5128gap · 19/07/2024 14:06

From the other side of this, it's really hard to give 'constructive' feedback to an unsuccessful candidate who ticked all the boxes and gave a very good interview and who you'd have employed without hesitation...if only candidate B hadn't turned up and blown you away. Because feedback can only be about the performance of the person you're giving it to, and you can't wax lyrical about someone else. I'd imagine they had nothing constructive for you, because on another day, without super duper experienced candidate B, you'd have got it. So there's nothing you need to do differently. It's just bad luck sometimes.

amethyst69 · 19/07/2024 14:04

smallmountainbear · 19/07/2024 13:49

OP, I have had this a number of times in the public sector, 'Fantastic interview, great interview, can't give you any feedback on how to improve, but you don't have experience in X and we really need someone with experience of X'. Even though I was completely explicit in my application that I did not have experience of X. Even to the point of having a header on my application saying 'X' and then writing underneath, ' I do not have experience of X'.

I think it is a public sector thing where they feel that have to interview a certain number of candidates so people like you and me are brought in as interview collateral damage so they can tell HR it was a fair and competitive interview process.

Not very fair on those of us who waste preparation time and hope (and annual leave) on interviews we don't have a chance of getting.

It is something I've seen with interviews at schools I've worked in where the post is known to be earmarked and it is poor practice. I always feel sorry for the people sat nervously waiting.

OP posts:
smallmountainbear · 19/07/2024 13:49

OP, I have had this a number of times in the public sector, 'Fantastic interview, great interview, can't give you any feedback on how to improve, but you don't have experience in X and we really need someone with experience of X'. Even though I was completely explicit in my application that I did not have experience of X. Even to the point of having a header on my application saying 'X' and then writing underneath, ' I do not have experience of X'.

I think it is a public sector thing where they feel that have to interview a certain number of candidates so people like you and me are brought in as interview collateral damage so they can tell HR it was a fair and competitive interview process.

Not very fair on those of us who waste preparation time and hope (and annual leave) on interviews we don't have a chance of getting.

amethyst69 · 19/07/2024 13:49

Loafbeginsat60 · 19/07/2024 13:41

I'm trying to think what the admin at our special school has to do that a regular school admin person couldn't do (or pick up in 5 mins)
And I can't really think of anything. It's the same job just a different type of school.

Fair enough she will hear different language and have to liaise with different specialists but realistically it's all admin based tasks.

I suppose she has to order things like special equipment but it's not rocket science.

🤨

The challenges will be pretty similar too - lack of funding, changes of government policy, increase in need for the provision, inability to recruit trained TA's and support staff........

OP posts:
Loafbeginsat60 · 19/07/2024 13:41

I'm trying to think what the admin at our special school has to do that a regular school admin person couldn't do (or pick up in 5 mins)
And I can't really think of anything. It's the same job just a different type of school.

Fair enough she will hear different language and have to liaise with different specialists but realistically it's all admin based tasks.

I suppose she has to order things like special equipment but it's not rocket science.

🤨

Lampslights · 19/07/2024 13:39

I’m not sure they were saying it is a must, more basically telling you someone else had that experience but also you were unable to articulate the particular challenges they face. However had no one applied with experience in that arena, you’d maybe have got it.

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