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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be fed up of high shelves in supermarkets?

111 replies

PoliteCritic · 17/07/2024 17:59

I am 5ft 3, so not tiny, but I am increasingly unable to reach lots of things at the supermarket, even in the fresh fruit and veg section. People always say just to ask someone, but I literally have to ask about 5 or 6 people in a normal supermarket shop.
I normally shop at ALDI and M and S, are there any supermarkets that do not stack food so high? I am really so fed up of it.

OP posts:
PoliteCritic · 17/07/2024 19:16

@LeggyLinda maybe people do not know why you can't do it yourself and think you are being sarcastic? Just say you have a bad back.
I would not mind so much if it had always been like this, but it is only fairly recently this has been an issue. Supermarkets and shops have in the last few years decided tp stack everything much higher than before.

OP posts:
InfoSecInTheCity · 17/07/2024 19:15

@dizzydizzydizzy Sainsbury's are particularly bad at it, I like the cherry and blackberry fizzy water which is on the top shelf and never at the front so even on tiptoes I can't reach it. Sometimes there's something nearby that I can use to hook or nudge a bottle to the front but often not.

LeggyLinda · 17/07/2024 19:13

I totally understand your frustration.
But I’m similar to @ALPHAFEMALESINCEBIRTH
Quite tall with a bad back - lower shelves are a pain for me.

I’m more than happy to help people reaching higher shelf items, but if I ask (usually in return) for someone to pick something up for me on the bottom shelf I get strange responses.

Id love to see some kind of Yo-Sushi/Generation game thing where you just park up and things just come around on a conveyer belt.

swapcicles · 17/07/2024 19:07

The plastic see thru shelf edge is good for knocking stuff down, Stools seem non existent currently but some of the stacking trolleys, the ones with a flat top have a flip down step you can pinch, put it back where you found it though as the staff might get confused 😂.
If it's in the freezer push up from the shelf below.
My local Sainsbury's isn't too bad for high stuff however a few of them are 4ft deep, no hope of getting the last of the stock back there!

dizzydizzydizzy · 17/07/2024 19:04

InfoSecInTheCity · 17/07/2024 18:15

I'm 5ft 8 and have this problem, it's fucking ridiculous and shows that they have put zero thought into their customers actually being able to access the products. Especially given the biggest demographic of shoppers in most supermarkets must be women and the average height of women is about 5ft 4.

I don't look for a staff member, I either climb on the shelves, usually only need to stand on the bottom shelf to get enough height, look for one of those stools they leave laying round and nick that or use another product to knock the thing off the shelf that I want.

I'm 5'8.5" and never had a problem.

Climbing in shelves sounds dangerous. They're not designed to take the weight of a
Person. They're often held up with brackets.

Littlemissnikib · 17/07/2024 19:03

I am 5.3” and had this exact problem tonight in Morrisons. If I’m not with my tall friend or my 6ft tall Son then I have to ask. People are normally very happy to help. In fact a lady tonight offered to help me because she could see I was floundering!

RainbowRabbit33 · 17/07/2024 19:00

I climb up the fridges in Aldi every week. Don't care what anyone says, I want my yoghurt and smoked mackerel fillets (not together, one's breakfast the other dinner).

Fortunately they put the cheap wine low down 😂

ALPHAFEMALESINCEBIRTH · 17/07/2024 18:56

i get your frustration but turn this around
i find it difficult to get to bottom shelves
genuine response im not taking the piss

im 6ft with 36 inch legs and N cup boobs
if i bend over far enough i topple (im not obese just massive boobs)
some household chores are hard work for me

i got to 6ft by age 11 and was 27 inches born so ive never been short

im not getting on my knees to get to a shelf so my mother and i go shopping together as shes 4 ft 10 and help each other

ive 6f1(19) and 6ft 2(13) sons as well so they are no help
99.9% i get my shopping delivered though

my ex was 5ft 6 and small build so we used to counteract each other

trolleys are difficult as well as im too tall to stand normal

WalkingonWheels · 17/07/2024 18:52

I'm 5ft and a wheelchair user 😁 I don't shop alone any more. My 6ft 3 husband is useful.

Footbull · 17/07/2024 18:50

I send my dc up like monkeys in the zoo

Littlewasp · 17/07/2024 18:49

I can never reach the bread I like in my local Tesco Metro (5'2" here). Helpfully the cards and wrapping paper are nearby so I borrow a roll of wrapping paper and knock the bread off the shelf! Had a few strange looks but don't care!

Alalalalalongalalalalalonglonglilong · 17/07/2024 18:39

I agree OP. Also 5 3 and feeling like I'm shrinking.

I can imagine it's annoying for tall people having to provide a service when they are trying to do their shopping too.

marshmallowfinder · 17/07/2024 18:39

I'm 4ft11 and work in a supermarket and it's absolutely awful. I usually refuse to face up anything up there or put stock out. I do the lower shelves!

Surprisedmystified · 17/07/2024 18:38

Yes I'm 5ft 2 and this is a problem for me.

A couple of years ago they totally refitted our local Morrisons - the only supermarket in the town. They installed freezers with compartment above the chest type part of the freezer. I can't reach a single thing in them. Apart from being high you also have to reach right over the chest part of the freezer. So user unfriendly. Particularly as the area I live in has quite a lot of small people. Not the younger generation but the characteristic of the older people in the area is to be small. And of course there is " shrinkage " with aging.
Well they have lost at least one customer over it because I just travel to Sainsbury's now.

OldTinHat · 17/07/2024 18:38

I'm 5'7 and have trouble with high shelves. On the latest occasion, I asked for help but the store assistant couldn't reach the item either. We ended up with me hooking it with my walking stick and the assistant catching it!

EmpressaurusDeiGatti · 17/07/2024 18:36

I’m 4ft11. I can usually get stuff down by standing on the bottom shelf, but occasionally I need to borrow a fish slice or similar from the kitchen section & use it to pull things forward, or go round the shop & find a stool. If there’s a low plastic barrier along the edge of the shelf, removing that sometimes makes it easier.

I then leave whatever I’ve used where it is, because someone else might find it helpful too - I can’t be the only one who can’t reach without help!

JezzJazz333 · 17/07/2024 18:34

I completely understand what you are all saying, and at 5'7", I am more than happy to pass an item down from a high shelf if shoppers ask. My annoyance is the opposite. I buy wine in a box and the type that I like is stacked on the bottom shelf, which isn't bad when fully stocked, but when stocks are low, I have to actually get on my hands and knees to reach right to the back of the shelf!! Soo annoying to the point now that I am seriously considering talking to the Manager about it and maybe suggest an alternative!!

To be fed up of high shelves in supermarkets?
Moier · 17/07/2024 18:30

I hate food stacked on bottom shelf ( nearly on floor) . I can't bend down due to disability.
Perhaps we should go shopping together lol.
I'm 5ft 7.

Soluckyinlove · 17/07/2024 18:30

I can struggle to reach things off the top shelf unless they are right at the front but the back of the bottom shelf is even worse. I was trying to get a bottle of wine from the back of the shelf in Aldi today. I did get it but I then struggled to get back to my feet.

ArabellaFishwife · 17/07/2024 18:28

Yes. And it gives my 6' 3'' DH an inflated ego to have all these normal-sized women, ie my height, smiling and asking him to pass the double cream. Smirky Mr Wonderfulness all the way around the shop because some hapless female had to ask him for help. He wonders why I don't ask nicely rather than shrieking at him not to keep wandering off with the trolley.
Of course, I have to do the smiley asking if he's not with me. I manage to swallow my irritation on those occasions.

JenniferBooth · 17/07/2024 18:27

Whats with putting the womens magazines on higher shelves than the mens?

KimberleyClark · 17/07/2024 18:24

Am thinking of buying a grabber stick of the type used to pick litter.

Isthisreasonable · 17/07/2024 18:23

Some clothes shops do it too - smallest sizes on highest rail or top shelf. No doubt looks more visually appealing at first but probably less so once the shorter customers have had to tug clothes off the hanger to look at them

Vroomfondleswaistcoat · 17/07/2024 18:22

Try working in one! We have to put overstock on the very top of the shelving units. I'm 5'6 and have nearly ended myself several times trying to hoik heavy stuff onto the top shelves. Yes, there are step stools, but never enough, never where you want them and never enough time to go and get one.
But when storage and display space is limited, there's not much to be done. People would complain if all the stock wasn't out on shelves, and if the shop floor was too crowded because all the shelves were low level.

murasaki · 17/07/2024 18:22

I'm 5'6 and trying to get the kitchen towel in my corner shop is a game of jenga way above my head. Rarely ends well!

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