Neighbours keeping hold of parcels

I'm so glad you managed to track it down finally but I feel your pain!

I couldn't believe how many people seemed to have totally missed the point and assumed it was a kind neighbour doing you a personal favour rather than a misdelivered parcel!

Hope you managed to explain when you collected it that the delay was due to the sleuthing you were forced to do to locate your package and then the people in possession of your parcel apologised for not bringing it round earlier and saving you the trouble!

Incidentally, I just saw something suggesting you can add a what3words note to deliveries which might help next time? Could help us too since we're very rural and hard to find which is the excuse we generally get for misdeliveries!

It wasn’t taken in as a favour, the OP has explained numerous times that the RM believe that it was delivered to the correct address. Whoever has got it knows it was misdelivered.

But then when asked if she had actually called Royal Mail and spoken to them, rather than just look at an app, she went silent.

She was also silent when asked what the seller/shop said when she spoke to them.

It’s very well known that if a parcel doesn’t turn up you contact the seller. I post or receive roughly one parcel per decade, and even I know that.

Royal Mail only have the photo & a map saying it’s been delivered to our house

How about the OP help herself by ringing the shop or the delivery service?

The problem is that couriers don’t tell the recipient where they have left your parcel. People don’t know where to Collect it from. I only take in parcels for my direct neighbours and check the address on it to make sure it is theirs.

@Jegersur as it says but she was in and the courier delivered it to them and she doesn't know where they are.

Again, how has that helped the OP?

As it says - by taking in her parcel.

Not everyone has Facebook, hopefully you get it back or you report it as being undelivered.

How have they helped her out?

But she doesn’t know who or where, whereas they have her address, obviously.

The problem is with the courier not being clear where they have left the parcel
This happened to me recently when they said delivery was completed and the proof was a photo of a house and set of feet I also did not recognize.

We checked every flat on the floor, none had it, then the whole floor below to no avail. Had knocked on 22 doors before we found it.

They HAVE helped you out - by taking in your parcel in the first place!

Nope. They haven’t helped the OP at all.
They’ve helped the driver out but not the OP. She doesn’t know where her parcel is.

So if royal mail photographed a person's feet, then said person took your package knowing it didn't have their name on it and it wasn't theirs!..presuming said person knows their own name 🤔

“You need to contact them [Royal Mail] and report you don’t have it”

People have said that. OP has not answered the question when asked if she has actually called them up, despite being online since then 🤷‍♀️.

Some people just don’t want to do the obvious solution.

They HAVE helped you out - by taking in your parcel in the first place!

FGS people are you all deliberately misinterpreting the OP? She clearly DOESNT KNOW where it is. She isn’t being lazy or entitled.
OP, the person who took in the parcel obviously doesnt know you don’t know they have it and perhaps they aren’t on Facebook to see your community post.
I think knocking on neighbours doors is probably your best option here.
The email that shows the persons feet- is it from a courier company or Royal Mail? You need to contact them and report you don’t have it if knocking on doors doesn’t work.

This ⬆️

I used to be happy to take parcels .. my neighbours took the piss and I was taking parcels in all the time ..probably cause I work from home and ‘don’t have anything better to do!’
the amount of times I had to excuse myself from a teams meeting to shut the dogs up and put them away to answer the door for parcels that weren’t ours was a pisstake!
Final straw was he had a load of car cleaning stuff that came to mine … I’m talking 6 x bulky boxes that each weighed a bloody tonne.. they clogged up my hallway for around a week before he could be arsed to come and collect them!

I certainly was not going to deliver them to him!

I refuse to take parcels in for them now ..I’ve never needed them to take parcels in for me - couriers like dpd, yodel, Royal Mail and Evri send emails with a time slot - if I know I’m not going to be here then I will rearrange for another day or put in leave in safe place!
I see her going out and then courier turns up 20 minutes later .. I now don’t answer the door unless we are expecting something!

It's RM fault for not leaving the address it was delivered to. The person who took it in probably assumed they did and is waiting for you to collect it.
I get temperature sensitive medicine delivered by RM. They never leave a card saying 'missed delivery' so I can go collect it. I I have to chase the dispensing company who then have to find the tracking number then I have to chase it with RM.
So - ring up RM and ask for where they delivered it to! It's their responsibility.

OP was at home

Sorry just seen RM map shows your house?
You need to contact them as their systems have gone wrong, or someone at your house has accepted it, or the postie has taken it.

Have you spoken to the sender and royal mail?
If you didn't get a note it's probably been delivered to the entirely wrong address in error, not just delivered to a neighbour as you weren't in.
In that case it may not even be in the same village. RM should have a GPS location.

I have accidentally opened parcels before, assuming it was mine without checking the address label, and then realised its someone else's. But if I did realise I may not have the capability to take something round, I might just send it back.

We also have a neighbour that frequently orders and selects the wrong house number....she is 20+ houses away and round a corner. It was pure fluke we were able to work out which address it should be the first time.

If I’m ordering something which I have control over what day I can get it delivered I will select a day which I’m not working, out.

Had taken in parcels for neighbours in the past and parcels were from retailers where you can choose the day of delivery. Most of the deliveries on day of choice are 8am-10pm. Usually get a 1-2 hour window the day of delivery and could nip out to get bread etc around the time

I'm quite happy to take parcels in for my neighbours as I'm generally here and it's no inconvenience. That's a nice courtesy that i extend.

But I'm not a fucking courier, and I'm certainly not about to start traipsing about delivering parcels that really people should have managed better in the first place.