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AIBU?

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Original poster

Do you have to make time if you WFH and internet goes?

35 replies

Thewheelweavesasthewheelwills · 10/07/2024 08:41

When I worked in an office if the internet went it was the up to the company to sort it out and we were not obliged to catch up time.

I now WFH and my internet went yesterday. I was wondering is that my issue or the companies issue time wise? I would think it is the employees issue and up to them to make up time. My way of getting to work now is via the internet so I need to have a good connection, same as my car needed to work to get to the office. In both situations you'd expect your employer to be understanding if there was an issue

I wasn't offline for long and worked a bit through my lunch.

I've had to use my hotspot as wifi is still down today but hopefully should be sorted soon!

YABU - not up to the employee to make up time
YANBU - It is up to the employee

OP posts:
Mumoftwo1316 · 10/07/2024 08:49

TheGlassThorn · 10/07/2024 08:46

I'm not sure the company should or would pay extra costs for data.

Using the same analogy of a car above, if your car broke down is it the companies responsibility to pay for a taxi for you? (Obviously some do, but not the majority)

Show quote history

One of my employers pays me back for printer ink.

No harm in asking

Arewealljustloosingtheplot · 10/07/2024 08:49

At my place it depends on your contract. We are all ‘hybrid’ so we’d be expecting to travel to somewhere with internet if ours broke down. It would not be their problem. People with ‘home’ as their pace of work ( only contracted pre covid) actually get paid for their internet and electricity etc so again, would still be their issue to sort but they would not be expected to travel to a site.

user1471526265 · 10/07/2024 08:48

Yes it's expected where I work. As you say, when I worked in the office I would need my car to get there, or if that was broken down /in for a service, I'd still be expected in the office.

I now work solely from home but only because I have ongoing health issues. Otherwise I would be expected to make my way into the office if I had no Internet.

I use my mobile data to hot-spot but unfortunately it's not great at home so I make the time up later in the day or week when WiFi is up and running again.

Cheepcheepcheep · 10/07/2024 08:48

Do you have a work phone? If my internet goes down I use the work phone to hotspot so I’m using ‘their’ data not mine

Beezknees · 10/07/2024 08:48

At my job if your Internet goes down you have to take it as unpaid emergency holiday.

EBearhug · 10/07/2024 08:47

Probably depends on the company. I can always do some planning or other tasks which doesn't need the network for all of it. I'd have to reschedule some meetings though.

TheGlassThorn · 10/07/2024 08:46

Mumoftwo1316 · 10/07/2024 08:44

I would guess that you'd have to use your hotspot but you could try to ask your company to pay you back for the extra data?

Do they have a hotdesking office you can go to short term?

I'm not sure the company should or would pay extra costs for data.

Using the same analogy of a car above, if your car broke down is it the companies responsibility to pay for a taxi for you? (Obviously some do, but not the majority)

LlynTegid · 10/07/2024 08:45

I have an iPad from the company so can do emails and Teams calls if that happens which is very rare in my case.

Ghgrynn · 10/07/2024 08:44

Good question! Does your company have a WFH policy? That might have the answer.

I don't think my firm would expect me to make up the time for a short disruption but if it was ongoing for a while I would probably be expected to come into the office or find a solution.

Mumoftwo1316 · 10/07/2024 08:44

I would guess that you'd have to use your hotspot but you could try to ask your company to pay you back for the extra data?

Do they have a hotdesking office you can go to short term?

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