To think this is unnecessarily complicated NHS

Glad that’s done

hopefully all well and you get a rest now

tell your MP. It’s a mess across the board.

Glad you had been seen

Op I also feel your pain.. Quite a few times 111 said x is expecting me, I've gone and they have been really rude and 111 don't know what they are talking about etc.
To someone in pain pushed from pillar to post waiting hours to be seen.
Op I can only think of tweeting this or daily mail fail sad face??
It's a disgrace and time wasting.

You do need to get it checked, your best option is to go to a Eye hospital which usually has its own A&E dept.

Well I hope it is a little task and you recover asap 💐

if you can face complaining afterwards then do that.

I really hope you get some help tonight OP

your situation pisses me off but sadly doesn’t surprise me at all.

My OH has had five years of similar NHS run-around since he was diagnosed with cancer. Departments don't communicate with each-other. The GP surgery and hospital won't communicate. He has made hundreds of phone calls over the five years trying to co-ordinate different fragmented parts of the NHS. It's complete madness.

The worst was when he caught covid. He'd been told by the oncologist to get a special antibacterial or antiviral if he got covid - she said he was eligible due to his cancer. Inevitably, he caught covid, tested positive. Thought it would be a simple matter of getting the drugs. How wrong could he be. He phoned the oncology department, they didn't know, so told him to call his GP. Phoned the GP surgery, they didn't know anything about it and told him to call oncology! He phoned back oncology and explained the GP weren't interested, so they said they'd "get back to him", but inevitably they never did. He phoned back the GP and explained, they said "they'd get back to him" but never did. He then phoned the Covid track and trace helpline and 111 - neither of those could help either and both suggested he phone his GP or the oncology department! So the first day was a complete wasted washout with him no further forward. Same happened second day. When he phoned oncology, it was different staff, they hadn't a clue, had no record of the calls the day before and suggested he call his GP! And so it went on. Basically, second day passed with several phoned calls and no further forward. Third day started, and he phoned both GP surgery and oncology again, neither had a clue, neither had any records of prior phone calls, both said they'd "check and get back to him". Neither did! Come the fourth day, he tried all four again, same answer - just the usual passing the buck. But eventually, he spoke to someone (either GP or oncology, he can't remember) who suggested he phone the ICU department as they would "probably" be using the drug! So he did, got through to someone who knew about it, who promptly said it was too late as it had to be administered within 3 days and started to give him a bit of a rollocking as to why he hadn't asked for it on the day he tested positive.

They really don't know what the hell they're doing. As soon as something is outside their particular little ffiefdom, they're not interested and just pack the buck - no help whatsoever!

You need to go to an optician. There will be a local one that is designated a kind of eye a and e. Mine is Specsavers. I was checked out there when I had fuzzy vision

Absolutely ridiculous. I myself had flashing visions in my eye a week after I had been discharged with meningitis and sepsis so was advised to go to AnE incase i needed a brain scan. Waited hours and was sent to the eye hospital. They told me to ring them which I did and an eye nurse rang me back and booked me in the next day.

There was some damage from the meningitis and I had laser surgery the following day. Apart from waiting in AnE it was a really positive experience. Try calling the eye hospital directly.

We had to stop our eye casualty walk in when we got overrun with nonsense and couldn’t see the real pathology.

Most people hadn’t tried to self care, use any treatments or see the optician.

So now it’s a ballache for everyone involved!

I phoned 111 at the weekend as I'd forgotten to pick up my medication and had run out. They asked if I get it on repeat or if I have to see my GP to get it. I told them I get it on repeat. So they told me go to x pharmacy. So I go there and say 111 sent me to get my medication. When I get there the pharmacist says she can't give some to me as they are controlled drugs so an out of hours doctor needs to prescribe them. She says to ring 111. So I do and then the person on the phone tells me to go to the pharmacy I'm sitting in! I explain what the pharmacist said, person on phone still confused. So I have to hand the phone over to the pharmacist who tells her what to do. I then have to sit there for 2 hours til a doctor can prescribe them. Which was fine just wish that could have been sorted in the morning on my first call. The 'do you get it on repeat?' question obviously isn't fool proof if you are on controlled drugs.

Good luck OP. Hope you get some help soon, one way or another.

Minor injuries unit? I worked in one and we had an eye bit!

It is over complicated but I'd be interested if the website for your local hospital is clear on the procedure.

For our Eye casualty the website is explicit about calling them first so they can manage triage and clinics and order any tests they may need.

We had to attend once and it really smoothed out the process as they were ready for us when we arrived.

I’m sorry they won’t see you without a referral, how frustrating. I mentioned Moorfields because I know they would accept without a referral. However, that’s not an option for you, clearly.

YANBU at all!

The second paragraph clearly states that she had done exactly that but they don’t accept walk-ins.

We had this problem recently with there being no clear referral system between paramedics, GP & the stroke unit.

It should be straightforward but it isn't at all from what we found recently with a relative. It's not joined up - but I don't blame the staff.

I would suggest 111 now. Are you still physically at eye casualty? If so I would go back in and explain what you have tried to do.

My first port of call would have been the opticians. Why not go there first. Most of them would have seen you immediately.