Which, obviously, will never happen.
Anybody who works in a public service - schools, NHS, any government department - will tell you the public have become more entitled, more aggressive, and are absolutely bombarding them with their rights to complain, have decisions double checked, have their case reviewed again, call meetings, and so on.
You only need to read on here the sort of minor incident a parent will then hop onto their emails and bombard their child’s teacher with messages about. It takes them 2 minutes to fire off an angry email, but this then sparks a chain of events which takes the teacher a long time (in addition to all their other work) to sort out and go through the relevant processes.
So, AIBU to think rather than throwing more money at bloating the systems, the government need to give people in public facing roles more powers to simply refuse to engage with trivial or irrelevant complaints?
It would also have the effect of allowing people to focus on their actual jobs and therefore reduce waiting lists, backlogs and so on. It feels like this culture of expecting instant and endless interaction from public servants is breaking the system as much as the underfunding.